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DSB Decision

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Old Dec 10, 2003 | 09:16 PM
  #1  
J.Lauer's Avatar
J.Lauer
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Question DSB Decision

My 03 F-350 is destined for buyback from Ford. After numerous issues with my truck and "NO" help from the so called 1-800 customer "no service" number I went to the DSB and won a full refund.

Does anyone have any information on the changes made to the 04 6.0 and are they for the better? I really would hate to go to the darkside? Does anybody have a considerable amount of miles on there 04 6.0 without issue?

For all of you that "may" have on-going issues with the new 6.0 and have been having these issues since the vehicle was new there is avenues in place to help besides the so called 1-800 (twilight zone do nothing number) . And for those of you that are having on-going issues and your dealer offers a replacement vehicle don't let them charge you a mileage fee.
 
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Old Dec 11, 2003 | 06:53 AM
  #2  
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Re: DSB Decision

Originally posted by J.Lauer

A: 1-800 customer "no service" number

B: Does anyone have any information on the changes made to the 04 6.0 and are they for the better?

A: Ain't they great


B: Yes, yes they are better....getting better all the time.....
 
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Old Dec 11, 2003 | 07:39 AM
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Fm J. Laurer
And for those of you that are having on-going issues and your dealer offers a replacement vehicle don't let them charge you a mileage fee.
Very good point
 
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Old Dec 11, 2003 | 07:41 AM
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What is the DSB?
 
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Old Dec 11, 2003 | 08:21 AM
  #5  
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dispute review board....
 
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Old Dec 11, 2003 | 03:31 PM
  #6  
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sounds real offical
 
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Old Dec 11, 2003 | 04:20 PM
  #7  
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Well, Ford tries.....
 
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Old Dec 11, 2003 | 05:19 PM
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Sorry to inform some of the other car companies.

IMO, they do try the hardest.

Have to qualify that statement.
 
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Old Jan 7, 2004 | 09:50 AM
  #9  
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j.lauer please let me know how your buyback worked. they are going to charge me 20 cents a mile on 37000 miles. i'd be better off trading in on a dodge. my email is wtompkins7@yahoo.com
 
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Old Jan 7, 2004 | 11:08 AM
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i'm in the process of a buyback. i've spoken with my regional rep and he said that ford will charge me 20 cents per mile at 37000miles. this seems like a ripoff. please help me figure out how to do this without getting taken to the cleaners
 
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Old Jan 7, 2004 | 04:58 PM
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bs2004 6.0
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Hey J.

Just a little 04 update...bought mine 12-05-04 and have had it in the shop 2 times already. 1st time at 618 miles (Transmission sensor) 2nd time at 983 miles....looks like the same thing. The tow/haul light starts flashing and the tranny don't shift right. Hope to have it back Thursday or Friday.......Other than that, I love my truck!

bs2004 6.0
 
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