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2025 Power Window TSB

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Old Dec 17, 2025 | 06:32 PM
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2025 Power Window TSB

My 25 F350 now with 3500 miles has been back to the dealer 3 times for the driver's side front window. It will go down but struggles to go back up... most of the time, occasionally it goes up fine and occasionally it stops on the way up. The first time I took it I got the "cant duplicate issue" from the dealer, second time they kept it four days and replaced "everything". It worked good for about 3 weeks before the same issue started happening again. I took it back the third time and they called and said it was ready, just needed some grease. I went to pick it up and the window stalled halfway up while the staff was showing me it was complete, I had them keep it. They called this evening and said I could pick it up in the morning and that Ford had a TSB on their windows that required them to take "everything" out and re-route the wires and cabling. Dealer said it works great! I have my doubts. Anyone heard of this TSB?
 
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Old Dec 17, 2025 | 10:20 PM
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Could not find any TSB or SSM on it.
I did finds some reports of same issues with other guys 2025 driver windows. One report stated that the factory installed the internal parts incorrectly and it lead to bending of components. Track could be slightly bent and slow window speed.

My opinion on the track is when cold the track is not as flexible and slows the window. When warm it becomes more flexible and no showing the service guy.
 
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Old Dec 18, 2025 | 06:35 AM
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I would believe the above - seems like an installation issue or bad parts at assembly. I have had exactly ONE issue with my driver's window, and that was because we got some ice and it froze up. A bit of heat and a little light percussive maintenance and it popped free and worked as intended.
 
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Old Dec 18, 2025 | 08:11 AM
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On 2 occasions, when raising the driver side window on my '25, it'll get to within an inch or two of being closed and then it'll automatically reverse direction. Both of my occurrences were during the summer. The window seems to raise slower than it should, especially as it reaches the top of it's travel. I don't lower my windows every day so I'm not sure if it's getting better, worse, or staying the same. I suspect excessive resistance in the lift mechanism.
 
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Old Dec 18, 2025 | 09:06 AM
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Originally Posted by B52
On 2 occasions, when raising the driver side window on my '25, it'll get to within an inch or two of being closed and then it'll automatically reverse direction. Both of my occurrences were during the summer. The window seems to raise slower than it should, especially as it reaches the top of it's travel. I don't lower my windows every day so I'm not sure if it's getting better, worse, or staying the same. I suspect excessive resistance in the lift mechanism.
I live in central Florida. Truck is parked outside so almost every morning I lower the window to wipe the dew off, other than that, very few cycles on the window
 
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Old Dec 18, 2025 | 10:36 AM
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Originally Posted by B52
On 2 occasions, when raising the driver side window on my '25, it'll get to within an inch or two of being closed and then it'll automatically reverse direction. Both of my occurrences were during the summer. The window seems to raise slower than it should, especially as it reaches the top of it's travel. I don't lower my windows every day so I'm not sure if it's getting better, worse, or staying the same. I suspect excessive resistance in the lift mechanism.
Sounds like yours is hitting the up torque limit and reversing - thinking there is something stuck in the window, like a child's head. That is definitely a binding issue between the window and the track, there should be some alignment possible that should be covered under warranty. If they can't get it aligned they might need to replace components.
 
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Old Dec 18, 2025 | 01:49 PM
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I dealt with this issue on my 2023 F-150...came to learn it's called "window bounce back" in terms of the issue described above if it comes within a inch or two of lcosing (or I believe closing as well in some cases) then reversing course. Repeatedly to where you can't close the window. There is a actually a procedure in the manual that you shoudl be able to read in the truck electronic manual itself that tells you what to do for it to "re-learn" the limits...it's some kind of sequence of button pushing and holding. I also found that pulling up and holding the "up" button and continuing to hold it fo a while (10-20 seconds) after the window closes will complete the re-learning as well. The first time it happened to me I was like WTF!?

Search "window bounce back" and you'll find tons of threads probably here and elsewhere....
 
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Old Dec 18, 2025 | 02:15 PM
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Picked mine up today. It seem the re-routing of cables and wires worked. It works better than it ever has. He told me they have had several trucks with the same issue, all in the same series of VIN'S that was on the service bulletin Ford issued... Who knows.
 
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Old Dec 18, 2025 | 04:19 PM
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Originally Posted by bucfan11
Picked mine up today. It seem the re-routing of cables and wires worked. It works better than it ever has. He told me they have had several trucks with the same issue, all in the same series of VIN'S that was on the service bulletin Ford issued... Who knows.
I'm glad it worked out finally. Did they give you the TSB # by any chance?
 
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Old Dec 18, 2025 | 06:03 PM
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Originally Posted by twobelugas
I'm glad it worked out finally. Did they give you the TSB # by any chance?
It's only been a half a day but it does seem "normal". I'll update if it fails again. No, they gave me no numbers, I would not be surprised if it does not exist but that was the second time he mentioned it.
 
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Old Dec 19, 2025 | 06:24 AM
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Originally Posted by bucfan11
It's only been a half a day but it does seem "normal". I'll update if it fails again. No, they gave me no numbers, I would not be surprised if it does not exist but that was the second time he mentioned it.
Got up this morning and lowered the window to wipe the dew off, when I raised it... It was perfect! Not a hint of strain, no slowing or hesitation, it just went up. I believe they actually got it fixed this time.
 
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Old Dec 19, 2025 | 08:23 AM
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two things

if the passenger side works fine , why cant they just do the driver routing the same ?
seems ford struggles alot with these type of refinement problems but theyre unheard of on other vehicles. maybe clean house and get some new people in there
 
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Old Dec 19, 2025 | 08:40 AM
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Originally Posted by willynilly
two things

if the passenger side works fine , why cant they just do the driver routing the same ?
seems ford struggles alot with these type of refinement problems but theyre unheard of on other vehicles. maybe clean house and get some new people in there
I read/heard somewhere that Fords recall problems were the result of moving their engineering out of the US in 2018. Saved a lot of money but lost a lot of veteran automotive engineers. Young guys lacked the knowledge of knowing certain things have been tried before.
 
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Old Dec 19, 2025 | 11:58 AM
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Originally Posted by bucfan11
Picked mine up today. It seem the re-routing of cables and wires worked. It works better than it ever has. He told me they have had several trucks with the same issue, all in the same series of VIN'S that was on the service bulletin Ford issued... Who knows.
Can you pass on what this series might be? Like maybe just the last 4 #s... Or app. what was your build date?
 
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Old Dec 19, 2025 | 12:54 PM
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Originally Posted by 6.2caribou
Can you pass on what this series might be? Like maybe just the last 4 #s... Or app. what was your build date?
They gave me no numbers or proof that such a bulletin exists. Build date was 2nd week of June IIRC.
 

Last edited by bucfan11; Dec 19, 2025 at 05:15 PM.
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