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Old Jul 15, 2025 | 03:03 PM
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Backordered parts

Curious who else out there has a TCM (shifter assy) on supposed backorder?
Originally told July 10th, then the 14th, and now today was told July 26 to be released from supplier.
 
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Old Jul 15, 2025 | 09:16 PM
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I can confirm your dealer is not lying to you. One of my customers has been waiting well over a month for his. I forget the last update but I'll look in the morning. Officially it's a GSM-gear shift module
 
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Old Jul 16, 2025 | 09:33 AM
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Originally Posted by SMSTX
I can confirm your dealer is not lying to you. One of my customers has been waiting well over a month for his. I forget the last update but I'll look in the morning. Officially it's a GSM-gear shift module
It's doesn't surprise me I guess. Just frustrating, especially since I have to keep calling them. GSM makes more sense. Though they told me TCM.
 
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Old Jul 16, 2025 | 10:01 AM
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If that's your part number. This is for a 24 but I think they're the same across the board
 
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Old Jul 23, 2025 | 01:30 PM
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Originally Posted by SMSTX

If that's your part number. This is for a 24 but I think they're the same across the board
Curious if you've seen any updates on this. Still getting run around from dealer.
Finally confirmed part #. Mine is the same as that but ends in DC
 
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Old Jul 23, 2025 | 06:35 PM
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I'll check that for you in the morning
 
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Old Jul 24, 2025 | 01:35 PM
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They're not bs'ing you. Looks like it's coming off backorder on the 1st so it'll be several days after that roughly that they receive it.
 
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Old Aug 7, 2025 | 07:11 AM
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Update

Part has come in and truck is at the the dealer for day 2 of getting it installed and trying to figure out the other electrical issues.
 
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Old Aug 8, 2025 | 08:51 PM
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What other issues?
 
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Old Aug 9, 2025 | 06:45 AM
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Passenger running board doesn't always deploy when passenger door is opened. Example. Pulling up to store to drop off the Mrs. she opens her door and slides out because board didn't deploy. Radio quits playing, only comes back on if the you change to another station. No GPS signal on center display. Low battery power message on center display. Wipers swipe every time truck is started when left in automatic wiper mode. Mysterious electric shock noise from left front of dash. Although it seems to have quit doing that, for now anyways.
 
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Old Aug 9, 2025 | 12:29 PM
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Ask them to test the battery on the GRX machine. Many of those issues can be due to a low state of charge/health.
 
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Old Aug 10, 2025 | 08:33 AM
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The main 12v or the accessory one under the rear seat? Both have been checked. I've even checked myself. But after reading about all the problems I'd already thought about just replacing them with good ones myself 😁
 
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Old Aug 10, 2025 | 02:56 PM
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The main 12v. It's under 3/36 so if it's covered they'll have to load test it to get a failure code. It can take up to 2 hours
 
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Old Aug 19, 2025 | 01:02 PM
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Just a shout out to SMSTX for the help. Thanks again.
 
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