Remote and TPMS failure to connect
Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
Remote and TPMS failure to connect
Hello, I bought a used 2019 F-350 CC LB SRW. The TPMS light is on despite the used car dealer replacing the sensors and the remote is totally ignored.
I asked about this awhile back on another forum and a person said because both were RF related it was likely the antenna. He said an antenna repair fixed his, and his CAT mechanic had done the same repair a week earlier for a different customer, cost, $100.
I talked to two different Ford service advisors about the problem and they both said the same thing, "bring it in and we will program it for you" and it will cost you hundreds of dollars. They didn't want to hear that it possibly wasn't a programming problem.
Further, they said if the TPMS sensors were replaced with anything but genuine Ford parts, they would make me replace them with Ford parts before they would even try to program them. I have no idea what brand of TPMS sensors were installed, but I bet they weren't Ford.
If CAT mechanics are familiar with this problem and are fixing them, then why don't the Ford guys know what is going on? Is there a shop manual troubleshooting section on this? A service bulletin perhaps? Has anyone else had this problem and if so, what was the solution?
Thanks
I asked about this awhile back on another forum and a person said because both were RF related it was likely the antenna. He said an antenna repair fixed his, and his CAT mechanic had done the same repair a week earlier for a different customer, cost, $100.
I talked to two different Ford service advisors about the problem and they both said the same thing, "bring it in and we will program it for you" and it will cost you hundreds of dollars. They didn't want to hear that it possibly wasn't a programming problem.
Further, they said if the TPMS sensors were replaced with anything but genuine Ford parts, they would make me replace them with Ford parts before they would even try to program them. I have no idea what brand of TPMS sensors were installed, but I bet they weren't Ford.
If CAT mechanics are familiar with this problem and are fixing them, then why don't the Ford guys know what is going on? Is there a shop manual troubleshooting section on this? A service bulletin perhaps? Has anyone else had this problem and if so, what was the solution?
Thanks
Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
I don't have another user name on here and this was my first post as far as I can tell.
What are the odds an independent shop can diagnose and fix an RF problem? If Ford is clueless, then wouldn't an independent shop be even less likely to figure out what is going on?
What are the odds an independent shop can diagnose and fix an RF problem? If Ford is clueless, then wouldn't an independent shop be even less likely to figure out what is going on?
Logistics Pro
Joined: Jan 2010
Posts: 4,109
Likes: 1,638
A LOT of independent shops that have been around a while have a pretty good procedure they follow for diagnostics. Startup ones are hit or miss.
Official Ford Pro Rep
Joined: Feb 2023
Posts: 1,350
Likes: 1,285
Hello, I bought a used 2019 F-350 CC LB SRW. The TPMS light is on despite the used car dealer replacing the sensors and the remote is totally ignored.
I asked about this awhile back on another forum and a person said because both were RF related it was likely the antenna. He said an antenna repair fixed his, and his CAT mechanic had done the same repair a week earlier for a different customer, cost, $100.
I talked to two different Ford service advisors about the problem and they both said the same thing, "bring it in and we will program it for you" and it will cost you hundreds of dollars. They didn't want to hear that it possibly wasn't a programming problem.
Further, they said if the TPMS sensors were replaced with anything but genuine Ford parts, they would make me replace them with Ford parts before they would even try to program them. I have no idea what brand of TPMS sensors were installed, but I bet they weren't Ford.
If CAT mechanics are familiar with this problem and are fixing them, then why don't the Ford guys know what is going on? Is there a shop manual troubleshooting section on this? A service bulletin perhaps? Has anyone else had this problem and if so, what was the solution?
Thanks
I asked about this awhile back on another forum and a person said because both were RF related it was likely the antenna. He said an antenna repair fixed his, and his CAT mechanic had done the same repair a week earlier for a different customer, cost, $100.
I talked to two different Ford service advisors about the problem and they both said the same thing, "bring it in and we will program it for you" and it will cost you hundreds of dollars. They didn't want to hear that it possibly wasn't a programming problem.
Further, they said if the TPMS sensors were replaced with anything but genuine Ford parts, they would make me replace them with Ford parts before they would even try to program them. I have no idea what brand of TPMS sensors were installed, but I bet they weren't Ford.
If CAT mechanics are familiar with this problem and are fixing them, then why don't the Ford guys know what is going on? Is there a shop manual troubleshooting section on this? A service bulletin perhaps? Has anyone else had this problem and if so, what was the solution?
Thanks
Tuned
Joined: May 2010
Posts: 496
Likes: 130
From: Pleasanton, CA
I have a 2019 F350 CC 6.7 4x4.
About two years ago a had a flat which was repaired and reinstalled. On the way home I noticed my TPMS was on. I ended up following this procedure which essentially recalibrated all four TPMS. Didn’t cost a thing so perhaps worth a try on yours. I didn’t use the “tool” which is essentially a magnet. I let air out of the tires to activate the sensors.
Been fine ever since.
Mike
https://www.google.com/gasearch?q=fo...ateW5KGAI,st:0
About two years ago a had a flat which was repaired and reinstalled. On the way home I noticed my TPMS was on. I ended up following this procedure which essentially recalibrated all four TPMS. Didn’t cost a thing so perhaps worth a try on yours. I didn’t use the “tool” which is essentially a magnet. I let air out of the tires to activate the sensors.
Been fine ever since.
Mike
https://www.google.com/gasearch?q=fo...ateW5KGAI,st:0
Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
Don't know why, but there is no option on your private message to reply?? Oddest software I have seen not to have an option to reply to private messages?
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Trailering
Joined: Feb 2024
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I just found the forum rules that state a person has to have been a member for 10 days and have written FIVE posts before the option is made available to use the private message option. In my 50+ years of using forums, I have never seen such a rule.
I would rather not post my VIN publicly. Guess I could "make up" four more posts about stuff just to meet their five post rule, but that seems ridiculous.
I would rather not post my VIN publicly. Guess I could "make up" four more posts about stuff just to meet their five post rule, but that seems ridiculous.
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Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
Thanks Mike....this isn't a programming problem. This is also affecting the remotes. Both remotes are programmed to the vehicle and it doesn't recognize either one. Meaning, it knows about them and they are stored in memory, but that is why I suspect it is a RF/receiver issue. Even when they replaced and programmed the TPMS sensors, the truck still didn't know about them.
Retired guy fixn stuff
Joined: Mar 2009
Posts: 3,221
Likes: 1,233
From: East TN
@Testshoot
the receiver to the tpms/remote is on the back wall passenger side
just a thought to make sure it is plugged in !
ZooDad
the receiver to the tpms/remote is on the back wall passenger side
just a thought to make sure it is plugged in !
ZooDad
Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
@Testshoot
the receiver to the tpms/remote is on the back wall passenger side
just a thought to make sure it is plugged in !
ZooDad
the receiver to the tpms/remote is on the back wall passenger side
just a thought to make sure it is plugged in !
ZooDad
Sure wish I could get Forscan to work for me. Thanks!
Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
found this problem on another forum topic
https://www.ford-trucks.com/forums/1...l#post21592354
Finally, a user on here found and fixed his problem. Same story on that forum thread. Multiple people with the same problem, each going to Ford and Ford failing to fix it. Took a user to find and fix the problem. Seems you either need to be a CAT mechanic or a Ford customer to fix it.
Wishing their was a YT video showing how to access the RTM which is supposed to be in the headliner above the rear passenger window. They routed a new power wire from there to behind the front passenger kick panel. At least that gives me something to start with.
Thanks to everyone!
Finally, a user on here found and fixed his problem. Same story on that forum thread. Multiple people with the same problem, each going to Ford and Ford failing to fix it. Took a user to find and fix the problem. Seems you either need to be a CAT mechanic or a Ford customer to fix it.
Wishing their was a YT video showing how to access the RTM which is supposed to be in the headliner above the rear passenger window. They routed a new power wire from there to behind the front passenger kick panel. At least that gives me something to start with.
Thanks to everyone!
Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
Found another forum topic with another person saying his was the power wire....seems more and more like this is very common. MUST be a service bulletin.
https://www.f150forum.com/f118/rtm-s...19-xlt-541960/
and another:
https://www.f150forum.com/f118/combi...ailure-515210/
https://www.f150forum.com/f118/rtm-s...19-xlt-541960/
and another:
https://www.f150forum.com/f118/combi...ailure-515210/
Thread Starter
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Trailering
Joined: Feb 2024
Posts: 18
Likes: 0
I know the TPMS and keys are programmed property yet the dealers ignore that fact.
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