Notices
2023+ Super Duty The 2023+ Ford F250, F350, F450, F550 & F600 Super Duty Pickup and Chassis Cab

ford sync 4 update

Thread Tools
 
Search this Thread
 
Old Mar 6, 2025 | 07:42 PM
  #1  
Orchidman's Avatar
Orchidman
Thread Starter
|
4wd Low
5 Year Member
Joined: Dec 2017
Posts: 14
Likes: 0
ford sync 4 update

Has anyone had the ford sync 4 update TSB 25-2055 installed yet?
Did it fix any problem or make more problems.
 
Reply
Old Mar 6, 2025 | 10:35 PM
  #2  
Stugots5170's Avatar
Stugots5170
Cross-Country
Liked
Loved
Community Favorite
Joined: Mar 2025
Posts: 83
Likes: 29
From: Detroit, MI
Originally Posted by Orchidman
Has anyone had the ford sync 4 update TSB 25-2055 installed yet?
Did it fix any problem or make more problems.
What are the details on that TSB?

I have build 24145 on my truck.
 
Reply
Old Mar 7, 2025 | 05:05 AM
  #3  
kry226's Avatar
kry226
Fleet Mechanic
Veteran: Army
5 Year Member
Community Favorite
Top Answer: 1
Joined: Dec 2016
Posts: 1,805
Likes: 536
From: Florida
This is what I found on the interwebs... Looks like it should go out as an OTA as well. Maybe this will fix the "start on the settings page" screen crap...


TECHNICAL SERVICE BULLETIN 25-2055 - Effective February 24, 2025

General System Performance, Stability, And Intermittent System Reboot, Intermittent Wireless Apple CarPlay Or Android Auto Function, Phone Related Concerns With Intermittent No Audio Or Static, Navigation/Global Positioning System (GPS) Related Concerns Through Apple CarPlay And Android Auto, Alexa Function Consistency And Stability

Models:
Ford
2021-2024 Bronco
2023 e-Transit e-Transit only, does not apply to gasoline engines 2023-2024 Escape
2022-2024 Expedition
2023-2024 F-Super Duty
2024 Mustang
Lincoln
2023-2024 Corsair
2022-2024 Navigator

Markets: North American markets only

Issue: Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:• General system performance/stability/intermittent system reboot
• Intermittent wireless Apple CarPlay or Android Auto function
• Phone related concerns with intermittent no audio or static
• Navigation/GPS related concerns through Apple CarPlay and Android Auto
• Alexa function consistency and stability
• Charge Assist/Public Charging app inoperative (e-Transit only)
This may be due to a concern with the software in the APIM.

NOTE: The APIM software update that addresses the symptom listed in this bulletin may have been sent via a software update delivered OTA to connected vehicles that have automatic updates enabled through the center display screen. Enter the VIN in PTS and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to reprogram the APIM.

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Labor Times
Description Operation No. Time Various Vehicles: Reprogram GWM, APIM, and TCU Modules As Required By The Software Update And Service Procedure (Do Not Use With Any Other Labor Operations) 252055A​ 1.9 Hrs.​ Additional Time For Further Updates To GWM, APIM, TCU “Refer To Warranty & Policy Manual, Section 1.3 For Time Recording Requirements And Procedures For Actual Time. Ford Monitors Module Reprogramming Vehicle History Session Data To Compare Against Warranty Claiming Activity” (Can Be Claimed With Operation A) AP252055​ Actual Time Up To 2.0 Hrs.​
Service Procedure
NOTE: The time required to complete this procedure varies depending on several factors including the number of module software updates required, available internet bandwidth, USB flash drive variability, and the potential that CAN flashing (software update via the DLC with FDRS) may be required. Connect to the internet with an ethernet cable, use a USB 3.2 Gen 2 or higher flash drive. When performing USB software updates, using high speed USB ports on the laptop is recommended for faster file transfer.
 
Reply
Old Mar 7, 2025 | 05:33 AM
  #4  
golfnujetsfan's Avatar
golfnujetsfan
Cross-Country
Photogenic
Liked
Joined: Oct 2024
Posts: 90
Likes: 51
most radio/auto manufacturers are having to update the software on their audio systems on a regular basis as the phones we use update their own software and we ask these small in size only computers to do more and more. Older units had to be brought into the dealerships to be updated but the advantage of OTA updates is it should happen seamlessly without any trips in for repair. These connected audio units that are linked to the manufacturer through a cell circuit built into the vehicle tend to do these updates with the car off and are programmed to "wake up" when car is turned off to perform these functions. Some vehicle models have even had dead batteries in the morning due to being "kept up" all night and needed new software to correct that malfunction. KISS is not the word of the day with these vehicles.
 
Reply
Old Mar 7, 2025 | 05:40 AM
  #5  
powerboatr's Avatar
powerboatr
Cargo Master
5 Year Member
Shutterbug
Community Builder
Liked
Joined: Apr 2021
Posts: 2,015
Likes: 749
From: Texas


Ota info in this update is the apim update to adresss that and updated trailer management
it hit f150s Dec. My 250 recieved it this week while in shop , when tech did test drive it downloaded
but otas will not download if your battery state of charge is below 60%
They are designed not to run battery down
Ford pass may alert you
There is in works to better inform on impending update so you csn schedule and or make sure battery is up
This last update took less thsn 5 minutes to download and update fwiw
 
Reply
Old Mar 7, 2025 | 08:07 AM
  #6  
mljh85's Avatar
mljh85
Cross-Country
Photogenic
Photoriffic
Shutterbug
Joined: Oct 2024
Posts: 88
Likes: 62
This may be dumb but how does this update lol
 
Reply
Old Mar 7, 2025 | 10:12 AM
  #7  
powerboatr's Avatar
powerboatr
Cargo Master
5 Year Member
Shutterbug
Community Builder
Liked
Joined: Apr 2021
Posts: 2,015
Likes: 749
From: Texas
And an hour or so ago
the tcu update downloaded as I was driving to get hub ssm done
I am in fords early access progrsm but this one was in que ..while it was in shop

 
Reply
Old Mar 7, 2025 | 10:13 AM
  #8  
powerboatr's Avatar
powerboatr
Cargo Master
5 Year Member
Shutterbug
Community Builder
Liked
Joined: Apr 2021
Posts: 2,015
Likes: 749
From: Texas
Originally Posted by mljh85
This may be dumb but how does this update lol
via trucks built in cell reciever module
OTA only come through via cell, not wifi
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-1

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-2

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-3

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
story-4

10 Best Ford Truck Engines We Miss the Most!

 Joe Kucinski
story-5

2026 Shelby F-150 Off-Road: Better Than a Raptor R?

 Brett Foote
story-6

2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

 Michael S. Palmer
story-7

10 Most Surprising 2026 Ford Truck Features!

 Joe Kucinski
story-8

Top 10 Ford Trucks Coming to Mecum Indy 2026

 Brett Foote
story-9

5 Best / 5 Worst Ford Truck Wheels of All Time

 Joe Kucinski
Old Mar 7, 2025 | 11:00 AM
  #9  
drew999999's Avatar
drew999999
Tuned
5 Year Member
Liked
Loved
Community Favorite
Joined: Feb 2019
Posts: 275
Likes: 181
Originally Posted by robert sloane
And an hour or so ago
the tcu update downloaded as I was driving to get hub ssm done
I am in fords early access progrsm but this one was in que ..while it was in shop
Just looked at my Ford Pass app and see that this update was installed on Feb 25th for me. TCU-24.2.5.9
 
Reply
Old Mar 7, 2025 | 11:41 AM
  #10  
pkarhoff's Avatar
pkarhoff
Trojan Pig
5 Year Member
Liked
Top Answer: 1
Joined: Mar 2018
Posts: 129
Likes: 82
From: Southern Arizona
Club FTE Gold Member
I received all the updates OTA. I've posted in a couple other threads, but this series of updates caused a permanent code in my TCM (Telematics Control Module) that Ford says cannot be fixed by replacing/reprogramming the module and that the code is benign. Regardless, my service shop is going to perform the TSB update for all the modules with the latest to see if it will clear.
 
Reply
Old Mar 7, 2025 | 07:27 PM
  #11  
rhw1964's Avatar
rhw1964
5th Wheeling
Liked
Joined: Feb 2024
Posts: 47
Likes: 16
Originally Posted by robert sloane
via trucks built in cell reciever module
OTA only come through via cell, not wifi

I'm not sure that's correct because my truck is connected to our home wifi when in the driveway or garage
 
Reply
Old Mar 7, 2025 | 07:40 PM
  #12  
powerboatr's Avatar
powerboatr
Cargo Master
5 Year Member
Shutterbug
Community Builder
Liked
Joined: Apr 2021
Posts: 2,015
Likes: 749
From: Texas
some OTA will request to download via wifi if file is large,
but the cell modem is primary means of ford sending data to the vehicle.
correction
24 fwd with 5g modem, and many 23s
Will or can ota via wifi..this was a change


 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Bananasfoster
2017 - 2022 Super Duty
47
Apr 12, 2023 06:59 AM
gangstakr
1967 - 1972 F-100 & Larger F-Series Trucks
2
Jun 23, 2021 05:29 PM
51504BAT
1947 and Older Ford Trucks
3
Nov 18, 2017 11:55 AM
kermmydog
Ford vs The Competition
3
Feb 2, 2015 01:01 PM
hcfr34
General Automotive Discussion
2
Jan 6, 2006 06:45 AM




All times are GMT -5. The time now is 07:09 AM.

story-0
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-1
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-2
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-3
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE
story-4
10 Best Ford Truck Engines We Miss the Most!

Slideshow: The 10 best Ford truck engines we miss the most.

By Joe Kucinski | 2026-05-12 13:09:47


VIEW MORE
story-5
2026 Shelby F-150 Off-Road: Better Than a Raptor R?

Slideshow: first look at the 810 hp 2026 Shelby F-150 Off-Road!

By Brett Foote | 2026-05-12 12:50:07


VIEW MORE
story-6
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

Slideshow: Everything You Need to Know about the 2027 Super Duty Carhartt Package!

By Michael S. Palmer | 2026-05-07 17:51:06


VIEW MORE
story-7
10 Most Surprising 2026 Ford Truck Features!

Slideshow: 10 most surprising Ford truck options/features in 2026.

By Joe Kucinski | 2026-05-05 11:17:22


VIEW MORE
story-8
Top 10 Ford Trucks Coming to Mecum Indy 2026

Slideshow: Here are the top 10 Fords coming to Mecum Indy 2026.

By Brett Foote | 2026-05-04 13:49:49


VIEW MORE
story-9
5 Best / 5 Worst Ford Truck Wheels of All Time

Slideshow: The 5 best and 5 worst Ford truck wheels of all time

By Joe Kucinski | 2026-04-29 16:49:01


VIEW MORE