I have a 2023 Platinum that's experiencing a reoccurring electronic issue. What happens is every few times I start the truck (every 3-5 times) I get several error messages; Service advancetrak, adaptive cruise fault, lane keeping system fault, advanced front lighting unavailable, drive modes unavailable and blind spot system fault are the 6 that consistently show up but sometimes there are others too. This issue has been going on since I had about 2,000 miles on it and I'm around 12,000 now, I picked the truck up in September of 2024.

The primary use of this truck is as a work truck as I do construction. It tows at least 25% of the time, and having drive modes unavailable means I don't get the shifting from being in tow haul mode, which makes me uneasy with some of our heavier trailers. It also disables not just adaptive cruise but normal cruise control as well which is annoying with how much highway driving I do. The other functions I suppose I could live without but with how expensive these trucks are I just think this issue is too big to ignore.

My local Ford dealership has seen the truck 6 times for the issue. In those 6 times 1) Was to diagnose the problem then give them time for research, 2) they rebooted and updated the ECU, 3) back in for more diagnostics when it happened again, 4) replace the ABS control module but they had ordered the wrong one, 5) install the correct ABS control module and 6) attempt to diagnose again. My dealership suggested that I begin the lemon law process and directed me to a 1-800 number that goes to a Ford customer satisfaction hotline. It's unclear to me what will happen when I start this process so I want to exhaust every option first. When they have my truck for 1-2 day periods they do not provide a loaner for me to continue working so it's a major hassle to keep bringing it in.

I have had a few other issues that I haven't brought it in for yet that could be part of the same issue or separate: I went through between 20 and 22 gallons of DEF in 3,800 miles on a trip, and my transmission slipped repeatedly pulling a trailer up a grade one time. Neither of these issues have repeated but they both worry me. When I bought this truck I sold my 2017 that hadn't been in the shop once in 200,000 miles.

Has anyone else had this issue? Any suggestions on how to proceed other than with the lemon law thing? Thanks in advance!

 

I had a lot of those same warnings pop up when I first got my 2023, it was sporadic and not every time. Cause ended being the wire to the wheel speed sensor on the front passenger tire was rubbing and chaffing, bad wire routing from the factory. Once it was fixed, haven’t had any issues since.

So while it may not be the exact same wire on your truck, it sounds like you have an electrical fault somewhere to me. Or, as I have seen in other threads, you may have bad batteries. Low voltage can cause a lot of the same warnings to pop up

 

Yeah, low batteries can cause all kinds of issues with the modules. I would ask them to try fresh batteries even if they test ok just to see if it's the solution.

I had a Navigator that kept blowing up the head unit. After the third head unit, we gave them one more chance to make it right and they finally found the issue. It was the subwoofer blowing the head unit up, or rather a different module. I can't remember if the amp was inside the sub or not, but once they changed that part out, never had an issue again for the following 9 years.

Point is, sometimes its a different place all together that can cause it.

I don't know if the slipping is part of it or not.

 

I agree that you should have them swap the battery. Several years ago I had a truck that was less than a year old and had similar errors. After trying several other things, they swapped the battery and everything was fine.

last year my sons car kept getting ABS and traction control errors with a code for a wheel speed sensor. I replaced the same sensor twice, but when it happened a third time I tested the battery and alternator and it ends up the alternator was working, but wasn’t producing enough power to keep the battery fully charged. Swapped the alternator and everything was fixed.

 

Please send us a private message with your VIN so we can look into this further.

 

I got all of these same messages on my 2023 back after having it for only 1 or 2 months new. I ended up unplugging and re-plugging the two large connectors at the spare tire. Since then, I've never received those messages again. It was after driving it in the rain for the first time, and I believe one of those connectors must have gotten a little water in them. My assumption was that one of them must have not quite been plugged in all of the way to prevent water intrusion. The orientation of the connectors baffles me a bit, as the end which is larger on the outside faces upwards on both, which acts like a bowl to collect water.

May not be your issue, but it's a super quick and easy thing to try.

 

I have a car that does the same exact thing. Replaced right front speed sensor twice. It wasn't the battery that started that problem rather the connector had corroded and its real hard to get to inspect and clean.

However, during all of this the battery did age out (It isn't driven often so even with a tender they can get slightly weak but still start). Things like tilt stopped working, strange errors on the infotainment system about invalid parts, then driver seat wouldn't adjust, then AC wouldn't blow cold just hot. 36 low battery voltage codes. New battery and cleaned the connector. Things are good after a year.

 

Thanks everyone for the great tips! I will be looking into the battery and trying to find possible loose connections.

 

Thanks! I just looked at mine and they seem to be tight, but I see what you're saying, they are shaped to collect water. If they had switched the male and female side they would be better off.

 

Do you think the battery could show good voltage and still be the issue? I have been watching it over the last few weeks wondering the same thing and it seems to stay between 13.5 and 14 volts, according to the reading on the truck. I don't know if the voltage could be fine and there still be some kind of damage to the battery cells that could affect electronics.

 

So far as I can tell, that wire looks okay on mine. But I can see how that could happen. I hope I'm not in for a long road of checking every wire but it sounds like that might be the case.

 

Another simple thing to check is both fuse blocks. Ensure all fuses are properly seated and that the under hood fuse block cover is properly latched. My '23 had multiple partially seated fuses. And I've heard horror stories of water getting into the under hood fuse block and causing all sorts of weird issues like you're describing.

 

Make sure it's charged and then load test it.