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When did they become junk? I've read lots on this site about the old vs. the new craftsman ratchets. I have a set that is about 20 years old that I'm very fond of. I like the rounded handle as it is very comfortable. I also have one that is about 5 years old that has the more rectangular handle that I don't much like the feel of.
I'm not sure on the timeline, but I have a couple of ratchets that are over 30 years old, and they are going strong.
Sears has had to replace my relatively new(10 years or less) ratchets because they quit "ratcheting".
I think I will invest in something different. The lifetime warranty is great, but it sure is a pain in the rear to stop in the middle of something to go down and get a new ratchet.
I don't know which ratchets you are referring to, because Sears offers several. Stay away from the "Sears" brand they're junk. I don't even bother with the lower end Craftsman ratchets. I own several Craftsman ratchets (and Snap-On & SK), and the fine tooth versions are my favorites. With the exception of the 1/4" (sockets fall off) I have never had a problem with any of them. I recently outfitted a new tool box with Craftsman Pro-series ratchets and they are great IMO. The new slimline 3/8" is the best I've ever used - bar none.
I went to Sears with my broken 3/8" ratchet and they replaced it with a "rebuilt" one. I complained but they said that was their policy. The replacement is not as good as the one I brought in.
I got fed up with the craptsman ratchets. Even tyhe brand new ones slipped teeth. So I bought new sets of snap-on ratchets, I have 2-1/2" shorty 6" and 12" 12" swivel
I have several Craftsman ratchets and when they break I give them away or throw them away
I am sick of having to replace them with the new crap they have, so I won't be buying anymore
Originally posted by Kikko I went to Sears with my broken 3/8" ratchet and they replaced it with a "rebuilt" one. I complained but they said that was their policy. The replacement is not as good as the one I brought in.
This is the reason why I quit craftsman and started to buy good tools many moons ago. Pretty much all my sockets are Mac or SK, and ALL of my ratchets (1/4 thru 3/4") are Mac. I've broken one 3/8" flex spinhandle ratchet in four years of using it almost everyday. Only managed to break 2 wrenches in four years as well. But when something does break, I pick up the phone, leave the dealer a message, he'll call back and tell me if he be by today or the next day, and I got a NEW ratchet, not a rebuilt POS.
He'll usually show up the same day because he knows I'm gonna get in that truck and get all googly eye'd and buy other stuff anyway.
The trick with tool trucks is NOT to have only 'one' of something, have backups of the common stuff, that's what all my leftover craftsman stuff is good for.
I LIKE my Craftsman stuff. Of course, most of it is 15+ years old. Still have my first 3/8" and 1/2" ratchets. And, believe me, it ain't for lack of use that they haven't broken. I once used a 4' cheater bar on my 1/2" ratchet to literlly break a bolt I couldn't loosen. And she STILL goes strong.
Wouldn't mind some MAC or Snap-On stuff, but one ratchet costs as much as my entire 1/2" drive set!
I have some misc Snap on stuff that my dad left here
I don't see much difference in the quality of the tools.
I use them both and enjoy them both. Havent broken any of my old craftsman stuff, or the Snapons
I don't know if any of you guys have ever used the Allen brand of tools, but I personally think they are some great tools. These are tools manufactured by the same people who made the original Allen wrench. Their ratchets are indestructible. I have had several newer crapsman ratchets break. My dad's older Craftsman stuff is great, but the newer stuff I stay away from. For me, I usually only by the Allen stuff. It can be a bit pricey, but I think that it is worth it.
Originally posted by danielboone I don't know if any of you guys have ever used the Allen brand of tools, but I personally think they are some great tools. These are tools manufactured by the same people who made the original Allen wrench. Their ratchets are indestructible. I have had several newer crapsman ratchets break. My dad's older Craftsman stuff is great, but the newer stuff I stay away from. For me, I usually only by the Allen stuff. It can be a bit pricey, but I think that it is worth it.
The same manufacturer that makes Allen also makes Craftsman. It does seem that the Allen line of tools is much better though. Craftsman may have a lower quality control factor for them to save money. I do have a complete set of Allen brand tools, I have never had a problem with them but I am steadily converting to Snap-on.
But if you compare ratchets, sockets, and wrenches from Craftsman, Allen, Kobalt, Napa, and KD tools, you will notice that they are all nearly identical. They are all made by the Danaher tool company. Danaher aslo makes Matco, which are higher end tools. At one time Kobalt was made by Williams (a division of Snap-on, but not anywhere near being true Snap-on's), but not any more.
I have a few of everything, and it seems like my craftsman and MAC ratchets hold up best. My snap on rachets are horrible, and the dealer wont replace them, he just keeps putting kits in them.