Granger ESP - Exceptional Service
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Tuned
Joined: Mar 2023
Posts: 298
Likes: 107
From: NJ
Granger ESP - Exceptional Service
Hi folks,
I wanted to drop this post for anybody considering using Granger for their ESP purchase. I had previously purchased an ESP for my F150 from them and it went smooth and easy. Last September I stepped up to a F250 and Granger transferred my coverage with no problems and also made it very easy.
2 weeks ago life threw me a wicked curveball and my circumstances around needing the truck changed. Canceling my ESP couldn’t have been easier. They had advised I’d get a refund check so I figured it would be some time. Granger actually UPS Overnighted the check once they had processed it.
I would not hesitate for a minute to purchase another ESP from Granger.
I hope my experience helps others if they are in the ESP market.
I wanted to drop this post for anybody considering using Granger for their ESP purchase. I had previously purchased an ESP for my F150 from them and it went smooth and easy. Last September I stepped up to a F250 and Granger transferred my coverage with no problems and also made it very easy.
2 weeks ago life threw me a wicked curveball and my circumstances around needing the truck changed. Canceling my ESP couldn’t have been easier. They had advised I’d get a refund check so I figured it would be some time. Granger actually UPS Overnighted the check once they had processed it.
I would not hesitate for a minute to purchase another ESP from Granger.
I hope my experience helps others if they are in the ESP market.
Tuned
Joined: May 2010
Posts: 492
Likes: 129
From: Pleasanton, CA
That is some great news to hear about Granger and their customer service. That should be the norm not the exception.
Q: Did you ever use the ESP plan for a repair of your truck? From what I have read buying an ESP plan is only part of the experience but do the dealers/Ford fully back and seamlessly honor Grainger’s plan, I assume bumper to bumper?
Mike
Q: Did you ever use the ESP plan for a repair of your truck? From what I have read buying an ESP plan is only part of the experience but do the dealers/Ford fully back and seamlessly honor Grainger’s plan, I assume bumper to bumper?
Mike
Lead Driver
Joined: Dec 2020
Posts: 8,635
Likes: 2,430
That is some great news to hear about Granger and their customer service. That should be the norm not the exception.
Q: Did you ever use the ESP plan for a repair of your truck? From what I have read buying an ESP plan is only part of the experience but do the dealers/Ford fully back and seamlessly honor Grainger’s plan, I assume bumper to bumper?
Mike
Q: Did you ever use the ESP plan for a repair of your truck? From what I have read buying an ESP plan is only part of the experience but do the dealers/Ford fully back and seamlessly honor Grainger’s plan, I assume bumper to bumper?
Mike
The ESP Granger sells is no different than a Ford Protect plan sold anywhere else. You get the same backing and service no matter where it's purchased. The servicing dealers just see that you have the coverage, where it was purchased makes no difference.
Coverage depends on which Protect plan you choose, but even the PremiumCare plan might not be as comprehensive as the factory bumper to bumper warranty.
Fleet Mechanic
Joined: Jul 2019
Posts: 1,644
Likes: 689
That is some great news to hear about Granger and their customer service. That should be the norm not the exception.
Q: Did you ever use the ESP plan for a repair of your truck? From what I have read buying an ESP plan is only part of the experience but do the dealers/Ford fully back and seamlessly honor Grainger’s plan, I assume bumper to bumper?
Mike
Q: Did you ever use the ESP plan for a repair of your truck? From what I have read buying an ESP plan is only part of the experience but do the dealers/Ford fully back and seamlessly honor Grainger’s plan, I assume bumper to bumper?
Mike
Former Vendor
Joined: Jul 2021
Posts: 733
Likes: 630
From: Granger, IA
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Mountain Pass
Joined: Jan 2024
Posts: 143
Likes: 46
Yes, this is on my list of things to do, currently only have about 2,800 miles on my truck. Is there any difference in pricing if I wait a year or so before purchase? or should I just buy it now?
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Lead Driver
Joined: Dec 2020
Posts: 8,635
Likes: 2,430
Price goes up $100 after the first 1yr/12k miles. They also have across the board plan pricing increases. Im not sure how frequently, maybe once a year?...and it's not a huge amount.
Mountain Pass
Joined: Jul 2018
Posts: 153
Likes: 39
Just to confirm, since I'm buying this warranty this week from Granger, I should buy the PremiumCare, right? I've read that there is a diesel care plan too, but it's that for fleet?
My truck hits 36months in 2 weeks so I want to get the 10yr/100k plan ASAP.
My truck hits 36months in 2 weeks so I want to get the 10yr/100k plan ASAP.
Laughing Gas
Joined: Jan 2002
Posts: 817
Likes: 53
From: houston
I will just say Lombard Ford took 60 days to mail my refund check and they would NOT match Granger when they were $100 above cost. So, once I got my refund check. I bought my new warranty from Granger. Very simple process.