Notices
2017 - 2022 Super Duty The 2017-2022 Ford F250, F350, F450, F550 & F600 Super Duty Pickup and Chassis Cab
Sponsored by:
Sponsored by: CARiD

Pro Power Issues

Thread Tools
 
Search this Thread
 
Old Apr 10, 2024 | 01:15 AM
  #16  
swej2006's Avatar
swej2006
5th Wheeling
Joined: Oct 2023
Posts: 44
Likes: 1
Flyct is new to the Super Duty but had our Airstream for 5 years now. I was hopeful that I could charge my batteries or even run the smaller AC unit(13.5) from the Pro Power. My Honda 2200 can run that AC., so I was hoping the Pro Power would run it, too. When we have a stop in hot weather, it is easy to leave the truck running and start the AC in the trailer. Or top up the battery bank if need arraises. I plug it in and just recieve a ground fault. I ran the Pro Power test, and I received the same error message.

I think something else is going on. If I unplug everything, turn on the inverter and run the test, I receive the same error message.
 
Reply
Old Apr 10, 2024 | 09:18 AM
  #17  
speakerfritz's Avatar
speakerfritz
Hotshot
10 Year Member
Community Builder
Community Influencer
Liked
Joined: Jul 2013
Posts: 14,237
Likes: 2,179
Don’t have the answers…but…this concerning.

if this is a mixed fleet problem…meaning some have the problem and some don’t…makes me think assembly line workers flipped wire connections on the out let..if that’s possible.


it sounds to be that the inverter output is LF which would involve a transformer and the behavior described suggest that a balanced transformer is being used….that would explain why double the L1 voltages are showing up.

look at this simple diagram ….it shows the L1 at the ends of the windings with the neutral at the center of the windings …note the potential ground fault behavior if the opposite end of L1 is tied to ground.

it is not normal to tie a leg of a balanced transformer to ground and if a balanced transformer is in use…there are precautions that need to be put in place for some simple appliances which ground to chasis such as incandescent light bulbs….shock harassment potential.

you can determine if a balanced power transformer is in use by testing with power off..using a sensitive ohm meter resistance across L1 and L2 would be the same in both directions and resistance in both directions from L1 to neutral and l2 to neutral would be half of the L1/L2 resistance .

just speculating but it is the only explanation I can think of for the voltage readings being reported.


hopefully more info will come from ford.



 
Reply
Old Apr 10, 2024 | 10:34 AM
  #18  
Kcmusa's Avatar
Kcmusa
Cross-Country
Joined: Oct 2023
Posts: 58
Likes: 18
I have plugged my RV into the 2K outlet. Had to not draw over 1300 watts or it would trip saying overload. It’s connected to a victron inverter/ charger that I can limit input draw.
 
Reply
Old Aug 16, 2024 | 12:13 PM
  #19  
SubNukeELT's Avatar
SubNukeELT
Trailering
5 Year Member
Liked
Joined: Feb 2018
Posts: 17
Likes: 2
I took my '24 F350 KR to the dealer yesterday because I've been getting the ground fault messages. Whenever I drive through puddles or go to a car wash, the generator malfunctions. I've gotten shocked twice while in the bed of the truck. Here's the issue: the Ford dealer told me they can't fix it since the computer isn't showing any error codes. I've reached out to Ford, but everyone I speak with evidently believes this is just normal behavior and that nothing is wrong. This is a safety concern that Ford seems to want to overlook. Sorry, Ford, I just can't let that happen.,

Does anyone else have the same response from their Ford dealer that 'they can't fix it'?
 
Reply
Old Aug 16, 2024 | 02:01 PM
  #20  
djousma's Avatar
djousma
Logistics Pro
20 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2005
Posts: 3,525
Likes: 2,486
From: West Michigan
take a photo of the messages, and instructions for them to recreate the issue.
 
Reply
Old Aug 16, 2024 | 02:39 PM
  #21  
SubNukeELT's Avatar
SubNukeELT
Trailering
5 Year Member
Liked
Joined: Feb 2018
Posts: 17
Likes: 2
The dealer recreated the errors on the screen - the issue was that since it didn't throw a code in the computer, they don't have any way to fix it. And Ford would not provide a solution - we had them on the phone when at the dealer.
 
Reply
Old Aug 17, 2024 | 05:42 PM
  #22  
speakerfritz's Avatar
speakerfritz
Hotshot
10 Year Member
Community Builder
Community Influencer
Liked
Joined: Jul 2013
Posts: 14,237
Likes: 2,179
File a complaint with the feds

 
Reply
Old Nov 9, 2024 | 12:51 PM
  #23  
bmwx5's Avatar
bmwx5
Cross-Country
Veteran: Navy
5 Year Member
Liked
Joined: Oct 2016
Posts: 77
Likes: 20
I too have this issue of plugging my trailer into the f250 2k generator. Trips the gfci every time. My manual says the generator is,
"Grounding Type
Neutral Floating
The neutral of the inverter generator is
isolated from system ground.
Note: If additional grounding measures are
required, consult with a qualified electrician."

So, if my trailer used a bonded ground to neutral, it is gonna trip the gfci every time. I tried a ground/neutral bonding plug in one of the trucks outlets and it tripped the gfci also. Did you get any resolve OP?
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-1

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-2

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-3

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
story-4

10 Best Ford Truck Engines We Miss the Most!

 Joe Kucinski
story-5

2026 Shelby F-150 Off-Road: Better Than a Raptor R?

 Brett Foote
story-6

2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

 Michael S. Palmer
story-7

10 Most Surprising 2026 Ford Truck Features!

 Joe Kucinski
story-8

Top 10 Ford Trucks Coming to Mecum Indy 2026

 Brett Foote
story-9

5 Best / 5 Worst Ford Truck Wheels of All Time

 Joe Kucinski
Old Nov 9, 2024 | 01:04 PM
  #24  
speakerfritz's Avatar
speakerfritz
Hotshot
10 Year Member
Community Builder
Community Influencer
Liked
Joined: Jul 2013
Posts: 14,237
Likes: 2,179
Originally Posted by bmwx5
I too have this issue of plugging my trailer into the f250 2k generator. Trips the gfci every time. My manual says the generator is,
"Grounding Type
Neutral Floating
The neutral of the inverter generator is
isolated from system ground.
Note: If additional grounding measures are
required, consult with a qualified electrician."

So, if my trailer used a bonded ground to neutral, it is gonna trip the gfci every time. I tried a ground/neutral bonding plug in one of the trucks outlets and it tripped the gfci also. Did you get any resolve OP?

you should get a third party to test the output of the inverter

sounds like it’s a balanced power setup….house power is 120v - 0, balanced power is 60 - 0 - 60, which generally is great low noise power for modern electronics….BUT …could be problematic with older appliances that ground the case like a toaster or incandescent light bulb…what is expected to be a ground under house power becomes a 60v hot under balanced power. I hope I am wrong.


 
Reply
Old Nov 9, 2024 | 02:25 PM
  #25  
bmwx5's Avatar
bmwx5
Cross-Country
Veteran: Navy
5 Year Member
Liked
Joined: Oct 2016
Posts: 77
Likes: 20
Originally Posted by bmwx5
I too have this issue of plugging my trailer into the f250 2k generator. Trips the gfci every time. My manual says the generator is,
"Grounding Type
Neutral Floating
The neutral of the inverter generator is
isolated from system ground.
Note: If additional grounding measures are
required, consult with a qualified electrician."

So, if my trailer used a bonded ground to neutral, it is gonna trip the gfci every time. I tried a ground/neutral bonding plug in one of the trucks outlets and it tripped the gfci also. Did you get any resolve OP?
I tested my truck outlets and found the plug in tester showed neutral and hot reversed. When i pressed the test button it tripped the gfci. I tested the outlet with a good multimeter and it leveled out at 50 v on the hot leg and 77 v on the "neutral". I did not test the resistance between the neutral and the ground as i assume it will be an open. weird test results.
 
Reply
Old Nov 9, 2024 | 02:27 PM
  #26  
bmwx5's Avatar
bmwx5
Cross-Country
Veteran: Navy
5 Year Member
Liked
Joined: Oct 2016
Posts: 77
Likes: 20
Originally Posted by speakerfritz
you should get a third party to test the output of the inverter

sounds like it’s a balanced power setup….house power is 120v - 0, balanced power is 60 - 0 - 60, which generally is great low noise power for modern electronics….BUT …could be problematic with older appliances that ground the case like a toaster or incandescent light bulb…what is expected to be a ground under house power becomes a 60v hot under balanced power. I hope I am wrong.
Thanks, as soon as I get my trailer back from repair I think I will start isolating at the inverter panel to see if we have some bad wiring.
 
Reply
Old Nov 9, 2024 | 03:08 PM
  #27  
4xfourdoorFloyd's Avatar
4xfourdoorFloyd
Mountain Pass
15 Year Member
Liked
Loved
Joined: Jan 2011
Posts: 126
Likes: 13
From: Buckley
Unsure if this will help but I believe the inverter converts to a square wave VS sin wave if I recall correctly.
 
Reply
Old Dec 10, 2024 | 10:04 PM
  #28  
Wineteam's Avatar
Wineteam
Thread Starter
|
4wd Low
Joined: Mar 2024
Posts: 14
Likes: 7
Originally Posted by bmwx5
I too have this issue of plugging my trailer into the f250 2k generator. Trips the gfci every time. My manual says the generator is,
"Grounding Type
Neutral Floating
The neutral of the inverter generator is
isolated from system ground.
Note: If additional grounding measures are
required, consult with a qualified electrician."

So, if my trailer used a bonded ground to neutral, it is gonna trip the gfci every time. I tried a ground/neutral bonding plug in one of the trucks outlets and it tripped the gfci also. Did you get any resolve OP?
So the problem was that my trailer inverter also has a floating neutral. Any circuit does not like two floating neutrals. I use a Victron Multiplus 3000w inverter. The solution from another forum said to install the ethernet to USB dongle and then use the Victron app to turn off the floating neutral ONLY while using the output from the ProPower. I think I stated my goal was just to provide power from my F250 to charge my trailer batteries when I was in inclement weather and did not have enough trailer solar output to provide much power to the batteries. I have the dongle installed but have not tried shutting off the floating neutral yet. I need the password to the inverter which I am supposed to get this week to try this solution.
 
Reply
Old Dec 11, 2024 | 05:51 AM
  #29  
Tsax6010's Avatar
Tsax6010
Laughing Gas
Photoriffic
Liked
Loved
Community Favorite
Joined: Sep 2023
Posts: 794
Likes: 536
From: NE Ohio
Originally Posted by Wineteam
I need the password to the inverter which I am supposed to get this week to try this solution.
The default password/PIN for Victron gear is 000000
 
Reply
Old Dec 13, 2024 | 12:40 PM
  #30  
bmwx5's Avatar
bmwx5
Cross-Country
Veteran: Navy
5 Year Member
Liked
Joined: Oct 2016
Posts: 77
Likes: 20
Originally Posted by Wineteam
So the problem was that my trailer inverter also has a floating neutral. Any circuit does not like two floating neutrals. I use a Victron Multiplus 3000w inverter. The solution from another forum said to install the ethernet to USB dongle and then use the Victron app to turn off the floating neutral ONLY while using the output from the ProPower. I think I stated my goal was just to provide power from my F250 to charge my trailer batteries when I was in inclement weather and did not have enough trailer solar output to provide much power to the batteries. I have the dongle installed but have not tried shutting off the floating neutral yet. I need the password to the inverter which I am supposed to get this week to try this solution.
Please let us know if you were successful in turning the floating neutral off and if it worked to power your item.
 
Reply



All times are GMT -5. The time now is 11:38 AM.

story-0
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-1
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-2
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-3
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE
story-4
10 Best Ford Truck Engines We Miss the Most!

Slideshow: The 10 best Ford truck engines we miss the most.

By Joe Kucinski | 2026-05-12 13:09:47


VIEW MORE
story-5
2026 Shelby F-150 Off-Road: Better Than a Raptor R?

Slideshow: first look at the 810 hp 2026 Shelby F-150 Off-Road!

By Brett Foote | 2026-05-12 12:50:07


VIEW MORE
story-6
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

Slideshow: Everything You Need to Know about the 2027 Super Duty Carhartt Package!

By Michael S. Palmer | 2026-05-07 17:51:06


VIEW MORE
story-7
10 Most Surprising 2026 Ford Truck Features!

Slideshow: 10 most surprising Ford truck options/features in 2026.

By Joe Kucinski | 2026-05-05 11:17:22


VIEW MORE
story-8
Top 10 Ford Trucks Coming to Mecum Indy 2026

Slideshow: Here are the top 10 Fords coming to Mecum Indy 2026.

By Brett Foote | 2026-05-04 13:49:49


VIEW MORE
story-9
5 Best / 5 Worst Ford Truck Wheels of All Time

Slideshow: The 5 best and 5 worst Ford truck wheels of all time

By Joe Kucinski | 2026-04-29 16:49:01


VIEW MORE