Lost wireless CarPlay

Reply Subscribe

Thread Tools

Search this Thread

Mar 30, 2024 | 08:04 AM

Poncho450

Thread Starter

Lead Driver

Joined: Oct 2014

Posts: 5,956

Likes: 1,361

From: NY/Canada border

Lost wireless CarPlay

2023 F350 with SYNC 4 12 inch display. Apple CarPlay has always connected wirelessly with no problem. This morning it suddenly will not connect unless plugged into the USB port.
I’ve removed the truck from the Bluetooth settings in the phone, removed the phone from the truck head unit and started fresh, re-pairing everything. CarPlay is enabled on the phone. Latest iOS installed. SYNC version 23163. Revision 917.
The head unit seems to recognize the phone as far as making or receiving calls. But no CarPlay.
Suggestions, tips or tricks anyone?

Mar 30, 2024 | 09:29 AM

Poncho450

Thread Starter

Lead Driver

Joined: Oct 2014

Posts: 5,956

Likes: 1,361

From: NY/Canada border

The good news: it’s working again.
The other news: no idea why.
On the 10 mile drive home from breakfast this morning it would not connect. After messing with it in the driveway as stated in the first post and not having any luck I just walked away from it.
A half hour later I started the truck, began driving down the road and I had wireless CarPlay again.

Mar 30, 2024 | 10:37 AM

Kameron Rice

Fleet Mechanic

Joined: Nov 2019

Posts: 1,429

Likes: 487

From: North Carolina

Quote:

Originally Posted by Poncho450

my f450 had a hell of a time connecting yesterday as well. I deleted the phone, but I couldn’t even get it back to the add phone screen, it wouldn’t open up when I clicked the button. Tried 4 times throughout the day. Last night it started working. I just got an over the air update and wondering if that had something to do with it.

my F350 has never received and update since I left the dealership (update button is on, I guess it just doesn’t have connection), I think I am going to turn the bottoms off in both trucks, don’t trust ford.

Mar 30, 2024 | 10:47 AM

Poncho450

Thread Starter

Lead Driver

Joined: Oct 2014

Posts: 5,956

Likes: 1,361

From: NY/Canada border

Quote:

Originally Posted by Kameron Rice

I could add the phone back after deleting with no problems. CarPlay just didn’t want to go along.
Pretty sure I’ve had no updates. I’m on vacation and the rental home’s Wi-Fi network has not been added to the truck.
I don’t get it. But it seems to be OK again.

Mar 30, 2024 | 02:51 PM

Fox-BLUE1

Tuned

Joined: Jan 2023

Posts: 304

Likes: 164

Quote:

Originally Posted by Poncho450

I don’t get it. But it seems to be OK again.

This happened to me about 2 months ago. I took the fifth wheel out and when I started the truck to start the trip it would’t connect. Had to use a USB cable for pretty much the entire trip. Since then it’s worked with no issues and I don’t know why that trip it acted up.

Mar 30, 2024 | 03:14 PM

andrew8406

Tuned

Joined: Feb 2024

Posts: 365

Likes: 163

From: WI, USA

Sometimes a reset helps. When you turn off your truck, your radio just sleeps for the most part. I believe it’s holding power and track skip will cause your radio to reboot. If that doesn’t work, then try to reboot your phone. Beyond that, you’re into re-pairing and such. If I ever have any problems with this kind of stuff, this fixes it 90% of the time.

Mar 30, 2024 | 03:23 PM

Fox-BLUE1

Tuned

Joined: Jan 2023

Posts: 304

Likes: 164

Quote:

Originally Posted by andrew8406

Yeah I tried both of those. Rebooted phone, rebooted radio, turned truck off and on. When I would hit a stop light I would try and reconnect CarPlay and nothing. Super annoying. It was only that trip though. Since then all good!

10 Ways Ford is LOSING to the Competition

Joe Kucinski

Top 6 Best Deals Available on New Fords & Lincolns Right Now

Brett Foote

This Hennessey Takes the Expedition Tremor's Off-Roading Capability to the Next Level

Verdad Gallardo

Top 10 Fords at 2026 Carlisle Ford Nationals

Joe Kucinski

3 Best / 3 Worst Parts of Modern Ford Ownership

Brett Foote

10 Amazing Upgrades That Solve Common Ford Truck Owner Headaches

Pouria Savadkouei

Every 2026 Ford Engine Explained

Brett Foote

10 Ugly Ford Trucks That We Still Kinda Love

Joe Kucinski

10 Things Every Truck Owner NEEDS (2026 Edition)

Michael S. Palmer

Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath

Verdad Gallardo

Mar 31, 2024 | 07:11 AM

sbechtold

Mountain Pass

Joined: Aug 2007

Posts: 158

Likes: 84

When I first got my truck (MY24 F350), Android Auto would randomly disconnect in the middle of a drive. The only thing that makes it work again, during the drive, is plugging in the USB cable. Most of the time the problem would go away after the truck is parked overnight. A few times the issue persisted for a day or two before going away. I haven't had this problem happen in a few months now.

Mar 31, 2024 | 09:36 AM

#10

CascadeF250

Tuned

Joined: Dec 2010

Posts: 460

Likes: 51

From: Washington state

Quote:

Originally Posted by Poncho450

I am having the same trouble. I did all of the things that you have done and car play still is not consistent. There was a ford update on the system in my truck just before I left for a trip and CarPlay has not worked the same since . I have found sometimes the only way that I can get it to work is to turn off CarPlay and back on and then it hooks up right away. It’s inconsistent. Sometimes when I get in the truck to go, it works and other times it doesn’t. Likely blame Ford for their last system update on my truck. My phone is a iPhone, that has the latest operating system in it. Hopefully this problem will fix itself eventually when ford messes with my truck again. this is very annoying when you are navigating by Apple Maps.

Mar 31, 2024 | 09:46 AM

#11

Quad Racer

Cargo Master

Joined: Jun 2011

Posts: 2,272

Likes: 208

From: Cincy area

I have intermittent issues with my CarPlay. Usually when my wife and I ride together. If she turns off her Bluetooth til my phone connects that helps.

Mar 31, 2024 | 05:24 PM

#12

jackfordsd350

Laughing Gas

Joined: May 2016

Posts: 997

Likes: 262

From: Central New York

My 22 450 also had a similar issue during our trip today. This was android auto and the same thing was happening. Waze also was not operating. After a fuel stop it started to get back to work. After that it all worked fine. No recent update.