Lost wireless CarPlay
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Lead Driver
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
Lost wireless CarPlay
2023 F350 with SYNC 4 12 inch display. Apple CarPlay has always connected wirelessly with no problem. This morning it suddenly will not connect unless plugged into the USB port.
I’ve removed the truck from the Bluetooth settings in the phone, removed the phone from the truck head unit and started fresh, re-pairing everything. CarPlay is enabled on the phone. Latest iOS installed. SYNC version 23163. Revision 917.
The head unit seems to recognize the phone as far as making or receiving calls. But no CarPlay.
Suggestions, tips or tricks anyone?
I’ve removed the truck from the Bluetooth settings in the phone, removed the phone from the truck head unit and started fresh, re-pairing everything. CarPlay is enabled on the phone. Latest iOS installed. SYNC version 23163. Revision 917.
The head unit seems to recognize the phone as far as making or receiving calls. But no CarPlay.
Suggestions, tips or tricks anyone?
Thread Starter
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Lead Driver
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
The good news: it’s working again.
The other news: no idea why.
On the 10 mile drive home from breakfast this morning it would not connect. After messing with it in the driveway as stated in the first post and not having any luck I just walked away from it.
A half hour later I started the truck, began driving down the road and I had wireless CarPlay again.
The other news: no idea why.
On the 10 mile drive home from breakfast this morning it would not connect. After messing with it in the driveway as stated in the first post and not having any luck I just walked away from it.
A half hour later I started the truck, began driving down the road and I had wireless CarPlay again.
Fleet Mechanic
Joined: Nov 2019
Posts: 1,426
Likes: 487
From: North Carolina
2023 F350 with SYNC 4 12 inch display. Apple CarPlay has always connected wirelessly with no problem. This morning it suddenly will not connect unless plugged into the USB port.
I’ve removed the truck from the Bluetooth settings in the phone, removed the phone from the truck head unit and started fresh, re-pairing everything. CarPlay is enabled on the phone. Latest iOS installed. SYNC version 23163. Revision 917.
The head unit seems to recognize the phone as far as making or receiving calls. But no CarPlay.
Suggestions, tips or tricks anyone?
I’ve removed the truck from the Bluetooth settings in the phone, removed the phone from the truck head unit and started fresh, re-pairing everything. CarPlay is enabled on the phone. Latest iOS installed. SYNC version 23163. Revision 917.
The head unit seems to recognize the phone as far as making or receiving calls. But no CarPlay.
Suggestions, tips or tricks anyone?
my F350 has never received and update since I left the dealership (update button is on, I guess it just doesn’t have connection), I think I am going to turn the bottoms off in both trucks, don’t trust ford.
Thread Starter
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Lead Driver
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
my f450 had a hell of a time connecting yesterday as well. I deleted the phone, but I couldn’t even get it back to the add phone screen, it wouldn’t open up when I clicked the button. Tried 4 times throughout the day. Last night it started working. I just got an over the air update and wondering if that had something to do with it.
my F350 has never received and update since I left the dealership (update button is on, I guess it just doesn’t have connection), I think I am going to turn the bottoms off in both trucks, don’t trust ford.
my F350 has never received and update since I left the dealership (update button is on, I guess it just doesn’t have connection), I think I am going to turn the bottoms off in both trucks, don’t trust ford.
Pretty sure I’ve had no updates. I’m on vacation and the rental home’s Wi-Fi network has not been added to the truck.
I don’t get it. But it seems to be OK again.
Tuned
Joined: Jan 2023
Posts: 304
Likes: 164
This happened to me about 2 months ago. I took the fifth wheel out and when I started the truck to start the trip it would’t connect. Had to use a USB cable for pretty much the entire trip. Since then it’s worked with no issues and I don’t know why that trip it acted up.
Tuned
Joined: Feb 2024
Posts: 364
Likes: 163
From: WI, USA
Sometimes a reset helps. When you turn off your truck, your radio just sleeps for the most part. I believe it’s holding power and track skip will cause your radio to reboot. If that doesn’t work, then try to reboot your phone. Beyond that, you’re into re-pairing and such. If I ever have any problems with this kind of stuff, this fixes it 90% of the time.
Tuned
Joined: Jan 2023
Posts: 304
Likes: 164
Sometimes a reset helps. When you turn off your truck, your radio just sleeps for the most part. I believe it’s holding power and track skip will cause your radio to reboot. If that doesn’t work, then try to reboot your phone. Beyond that, you’re into re-pairing and such. If I ever have any problems with this kind of stuff, this fixes it 90% of the time.
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Thread Starter
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Lead Driver
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
Sometimes a reset helps. When you turn off your truck, your radio just sleeps for the most part. I believe it’s holding power and track skip will cause your radio to reboot. If that doesn’t work, then try to reboot your phone. Beyond that, you’re into re-pairing and such. If I ever have any problems with this kind of stuff, this fixes it 90% of the time.
A mystery that I’m glad to not be trying to still solve.
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Mountain Pass
Joined: Aug 2007
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Likes: 84
When I first got my truck (MY24 F350), Android Auto would randomly disconnect in the middle of a drive. The only thing that makes it work again, during the drive, is plugging in the USB cable. Most of the time the problem would go away after the truck is parked overnight. A few times the issue persisted for a day or two before going away. I haven't had this problem happen in a few months now.
Tuned
Joined: Dec 2010
Posts: 460
Likes: 50
From: Washington state
2023 F350 with SYNC 4 12 inch display. Apple CarPlay has always connected wirelessly with no problem. This morning it suddenly will not connect unless plugged into the USB port.
I’ve removed the truck from the Bluetooth settings in the phone, removed the phone from the truck head unit and started fresh, re-pairing everything. CarPlay is enabled on the phone. Latest iOS installed. SYNC version 23163. Revision 917.
The head unit seems to recognize the phone as far as making or receiving calls. But no CarPlay.
Suggestions, tips or tricks anyone?
I’ve removed the truck from the Bluetooth settings in the phone, removed the phone from the truck head unit and started fresh, re-pairing everything. CarPlay is enabled on the phone. Latest iOS installed. SYNC version 23163. Revision 917.
The head unit seems to recognize the phone as far as making or receiving calls. But no CarPlay.
Suggestions, tips or tricks anyone?
Laughing Gas
Joined: May 2016
Posts: 997
Likes: 262
From: Central New York
My 22 450 also had a similar issue during our trip today. This was android auto and the same thing was happening. Waze also was not operating. After a fuel stop it started to get back to work. After that it all worked fine. No recent update.
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