I own a 2002 Ford Explorer XLS 4x4. I am currently having a couple of issues with my SUV that Ford Service has given me a hard time about. My lists of concerns are as followed:



1.) When I first shift the car (in the morning or after the car sits for short period of time.) from Park to Drive there is a screeching/whining noise coming from underneath the front end of the car.



2.) When I put the car back into Park the car rolls a concerning amount of space (atleast a half of foot) until the shift **** makes a loud bang, then is when the car comes to a stop.



3.) When I first step on the gas from a stop there is a series of 4 or 5 clicks coming from underneath the front of the car.

Does anybody know what could be causing this??? Thanks in advance

 

anyone???

 

Ok, get me your vin# and I will check with ford's database to see if any known problems exist...

 

i already went to ford.com and checked that out....there was nothing

 

With your vin# I can access special service messages, tsb's, etc. that you can't. I work at a dealer.

 

oh ok...my vin is 1FMZU72E22UB87052 thanks


also do those sound like "normal" problems for a 2002 ford Explorer XLS??? Thats what ford has been telling me

 

This might help...

503000 - DRIVELINE AUTO TRANS ENGAGEMENT CONCERNS

SPECIAL SERVICE MESSAGES
16824 2002-2003 4DR EXPLORER CONTROL TRAC 4X4 W/2-SPD TORQUE ON DEMAND (TOD), AND 2003 AVIATOR ADVANCE TRAC 4X4 W/1-SPD TOD - T-CASE FLANGE NOISE
SOME 2002-2003 4DR EXPLORER CONTROL TRAC 4X4 W/2-SPD TORQUE ON DEMAND(TOD), AND 2003 AVIATOR ADVANCE TRAC 4X4 W/1-SPD TOD MAY EXHIBIT AN AUDIBLE POP/CLICK/CREAK (NOT A CLUNK) FROM THE REAR DRIVELINE. THIS MAY OCCUR WHEN TORQUE IS INITIALLY APPLIED, SUCH AS WHEN SHIFTING WHILE STATIONARY FROM PARK OR NEUTRAL TO REVERSE--OR AFTER SHIFTING FROM REVERSE TO DRIVE AND THEN ACCELERATING. TO REPAIR, INSTALL TIGHTER FIT 1L2Z-7B214-AA TCASE OUTPUT FLANGE. CONTINUE NORMAL DIAGNOSIS/REPAIRS FOR UNRELATED WORN DRIVELINE COMPONENTS, SUCH AS DRIVESHAFT OR REAR AXLE. NOTE: CHECK FOR WHEEL LUG STUDS & HUB MOVING AGAINST ROTOR LUG STUD SLOTS, WHICH CAN PRODUCE A SIMILAR AUDIBLE CLICK NOISE. IF SO, VERIFY PROPER WHEEL CENTERING AND TORQUE VALUES. DOES NOT APPLY TO AWD-TYPE 4X4 SYSTEMS ON MOUNTAINEER AND SOME AVIATOR.


15997 4.0L OHV/SOHC BELT CHIRP - WATER PUMP PULLEY RELEASED
SOME 1993-1997 AEROSTAR AND 1993-2002 RANGER, EXPLORER/MOUNTAINEER, EXPLORER SPORT AND 2001-2002 SPORT TRAC BUILT THROUGH 12/01/2001 EQUIPPED WITH A 4.0L SOHC OR 4.0L OHV ENGINE MAY EXHIBIT A CHIRP NOISE FROM THE FRONT END ACCESSORY DRIVE (FEAD) AREA. THIS MAY BE CAUSED BY A WATER PUMP PULLEY THAT IS OUT OF SPECIFICATION. ON 2001 MODEL YEAR VEHICLES, THIS MAY ALSO BE CAUSED BY THE FEAD BELT. IF NORMAL DIAGNOSTICS CANNOT PINPOINT THE CONDITION, REPLACE THE WATER PUMP PULLEY, WITH PART NUMBER 2L2Z-8509-AA. IF THE VEHICLE IS A 2001 MODEL YEAR VEHICLE EQUIPPED WITH A 4.0L SOHC, ALSO REPLACE THE FEAD BELT WITH PART NUMBER 1L5Z-8620-CB.


17163 2002 EXPLORER 4DR/MOUNTAINEER BUILT PRIOR TO 3/14/2002 - EXCESSIVE ENGINE COOLING FAN NOISE
SOME 2002 EXPLORER 4DR/MOUNTAINEER VEHICLES EQUIPPED WITH A 4.0/4.6L ENGINE BUILT PRIOR TO 3/14/2002 MAY EXHIBIT ENGINE COOLING FAN NOISE AT STARTUP WHICH MAY BE CONSIDERED EXCESSIVE. VERIFY THE CONDITION BY COLD SOAKING THE VEHICLE OVERNIGHT. IF THE CONDITION IS VERIFIED, REPLACE BOTH THE FAN (2C5Z- 8600-AA) AND FAN CLUTCH (2C5Z-8A616-BA). THIS MESSAGE IS NOT APPLICABLE TO VEHICLES BUILT AFTER 3/14/20022 AND DOES NOT APPLY TO LINCOLN AVIATORS REGARDLESS OF BUILD DATE.

 

Thanks for all that information...I will make sure I print it out and show to Ford. Also I found this on www.aamco.com

Noise can indicate that transmission parts are hitting together abnormally, which should not happen in a normally-functioning transmission, and when clean transmission fluid is lubricating the moving parts. A transmission should make little noise when operating properly.
Your vehicle likely has a transmission (or clutch) problem if:

There is buzzing or any other noise from the transmission
There is a clicking noise in transmission while in 4-wheel drive
There is a clunking from under the vehicle when you change gears
The problem may be one of several possibilities:

The transmission fluid is low, dirty, or incorrect
There is an internal problem in the transmission or transfer case
There are external controls or parts that need adjustment or replacement
Electrical components need adjustment or replacement
In an automatic transmission, the transmission computer may need replacement
Internal parts may be worn or damaged which may require a major repair


My car is a 4x4 and its in 4x4 auto at all times. I do have the clicking noise when I start up and i do have noises when I shift along with clunks. I just wish Ford will help me out and not bs me around. I will show them everything. Do you think I could have a transmission problem??? Plus that last paragraph is exactly one of my problems, after the car sits over night or for a little time there is a screeching noise when I shift and i do believe my car was made before 3/14/2002. Its too bad you can't work here, lol you would have my car fixed. Thanks for all your help so far.

 

Sounds like an autohub/lockout going bad. But once again, noise can come from anywhere. You need to have your service advisor put their best noise tech in the truck with you for an indepth roadtest. Leave the truck at the dealer the night befor in an out of the way place and take the keys with you. Then the next morning go in and drive with the tech.

 

well the clicking is there at all times...the screeching noise is only in the mornings

 

thanks so much...i just went to ford and they are going to do the fan belt SSM, they just want me to leave it overnight for them to verify the noise....the clicking noise he said is due to it being a 4x4 and that it's normal but that he will drop the transfer case and take a look...I drop it off on Monday and they'll look at it on Tuesday... Thanks for your help.

 

just one more question would you know if there is anything going on with the sway bar bushings on the front end??? I have had mine replaced 7 times. I was told that they were redesigned a while ago but they've still been breaking on me.

 

The whine that you are hearing from the trans in the morning is occuring on a lot of 02 explorers. There was another thread on here about it. My dealer could NEVER find it. No matter how many times they kept the vehicle.

My sway bar bushings would squeek, and it took them 4 visits before they 'lubed' them, and then they appeared to be fine.

In the end, I ended up trading my 02 for an 04 that hasn't had any problems, but it only has 2400 miles on it.

-Steve

 

well this whine sounds as if its the fan and the fan clutch...i went and sat down with the service's best technican as i was told and he said its happened on alot, so hopefully it'll get fixed.

 

I am at a lost, I took the car in yesterday for it to sit over night so that the Ford technican could hear the noise I am talking about to see if it is the fan clutch and fan thats causing the problem...They call me up today and tell me they didn't hear anything???? I told them I know im not crazy and if they can still check out the fan and fan clutch and they said they can't do anything unless they hear it... emtabmm is there anything i can do???