I've bought 6 New Ford vehicles from this dealer plus all the service work for them done there. In the past they always gave me a trade in value and what I would pay for the build I made before I pulled the trigger. This time they won't talk figures until the truck comes into their lot. They did say I didn't have to take the truck if I didn't like it or the deal. So I ordered. It's on the train and will be here in a few weeks. They still won't talk figures at any point before it gets there.
I have truck side plow attachments,camper tie downs and other personal install's to remove and put on the new truck. The shops that do this are booked near a month. I don't want to take the stuff off and realize the trade in and price of the new truck is pretty bad and have to cancel. The dealer said they hold it about a week. Somethings changed and has gotten me nervous. So I emailed them and told them I want to cancel the truck. Mine in running fine and even though I'd like to get into a gasser and have the changes Ford made over the last 4 yrs I might pass unless they call up begging which I doubt.
Did your dealers pull the same stuff? No figures at all for trade in and priceing?

 

Your dealer is more concerned about squeezing every dollar of profit out of the transaction rather than treating you as a valued customer. Dealers are limited on what they can order for stock for what is a high demand product. Their strategy appears to be to get customer orders in the system. They don't care if you take the ordered truck or not. They expect they will have no problem selling it at a higher price than what a typical customer is willing to place an order for. It is a win-win for the dealer. They get inventory on the lot and make a higher profit.

There is no legitimate reason that they can't give you the figures for your purchase. They know exactly what the new truck is costing them and the value for your trade-in will be stable over the next couple weeks. They are playing you. You cancelling the order is exactly the outcome they want.

 

The dealer has done that to me too. The trade-in market changes fast these days, and they dont want to be on the hook for a trade-in value given too soon. I ordered October of 2022 for a '23 that was cancelled, and now waiting on a '24. My 2016 only has 100K miles, which for a now 8 year old truck is fairly low mileage. But yes, the market is not in favor of buyers right now. Interest rates are up, trade-in still should be ok, not as good as a year or so ago, but SD's are still hard to come by. My normal plan is to trade every 5 years, as the truck has been paid off, still holds high trade-in, plus there used to be incentives. I will still take the truck, but will likely now lease the first 3 years, and then buy it, to offset increased cost to obtain the vehicle. My hope is that in 3 years interest rates are back down, get a new note, and pay it off early and get back on track.

 

Thanks. On a side note. the 2016 F350 Lariet 6.7 was the best one I owned of the 4 previous F350's. Traded it in at 150k I wish I kept it. Miss it alot. Hate this 2019 with new 2017 up body style and changes. If I had the money and time I would take a low mileage 2016 again anyday. You should keep yours. You'll see what I mean. Hard seats,stiff steering,can't see out the back window good,vents throw air right in your face all day and other things.

 

I was going to order a F350 Lariiat this past summer. I dd some research and visted a couple of dealers. Both were uwllling to talk real numbers until th order was done. I NEVER trade a vehicle in. They offerd me 3500 for my 2006 F350, I sold it privatly for 11k. Anyway I never ordered the truck. A local daler had th exact truck I wanted on the lot, they told me it had been ordered and the guy didnt take delivry on it. Stticker was 87k, they offrd it at 79,900 tthats iit no negoitation tc. price was the price. Happy with new truck it tws great, carries my slide in camper, all th bll as a whistes ar intersting cminf outa 2006 is like another world.

 

I ordered a 2024 F-250 gas in early Oct. during the strike. Dealer priced the truck at invoice + tax and license. I confirmed the invoice price with KBB and Edmunds +/- a couple of hundred bucks. I received a written price and deposit confirmation and follow up e-mail, along with the order confirmation from Ford the next day. There is no trade involved as I have a buyer for current truck. I hope to have the F-250 by early spring (fingers crossed) at the agreed upon price.

 

There's no loyalty with dealers, that's why the industry carries the stereotype of being slimy. Go to a dealer like Granger where they openly advertise the pricing and don't play tricks. It's well worth the savings to travel for it, and if it isn't then you don't really need to worry about what the truck costs anyways. I just bought my wife a new SUV and bought it up in MA for invoice, no dealers in CT would do it and laughed at me when I asked. I also email only when I shop, never give them my phone number, deal is done when I show up other than saying no to everything the finance manager tries to sell me. I hate buying cars because of all the BS at dealerships.

 

Good stuff ya'll. I talked to a Chev dealer local and he is the fleet and sales leader. What a differerence over the Ford's sales team. Super guy. Were going to hook up when the Chev 3500HD comes in and talk figures. I've owned 6 superdutys, 2 Escapes from this Ford dealer and they don't seem to care to help me much so maybe it's time to move to Chev. They have some good stuff on that 2024 HD. I was impressed. Real easy power steering,auto dim tow mirrors are nice.

 

I had this happen at a Ford dealer a year ago, they would not discuss pricing. After some back and forth about not giving prices, finally I said if the truck I order is on their lot right now, what would the price be and what would my trade value be right now, and they still would not answer. I did not order a truck. I should have went with Granger.

 

That's a dealership issue, not a Ford issue. If there's another Ford dealer near you, reach out and let them know they could win your business away from a competitor. Or buy online with Grainger. Actually, even if you buy local, you should negotiate online. I won't buy a vehicle if they won't deal over email..

 

I agree with this as its dealership issue. Ford popularity is so high that buying a Superduty is challenging in today’s market in either new or slightly used on inventory. I can easily buy a Ram locally with 7-8k below MSRP with bunch of choices on their inventory. Not with SuperDuty on Ford dealerships, I’ve seen 10k markup for new 2023 diesel’s about an hour south from here, and 5k markup for 7.3’s. The demand is so high on SuperDuty’s nationwide. Decided to place an order and local dealer wouldn’t lock a price when picking up. Stating it all depends on market 4-6 months away. Decided to order recently from Granger as my ordering experience was far relaxing and positive so far.

 

I ordered on 9/9. Dealer I went to wouldn't give me the time of day back in 2018. This time around, they have been very nice and helpful. Salesmen never last long at one place...they bounce around from dealer to dealer their whole careers pretty much. So I must have got some decent ones this time.

Anyways, When I ordered, I asked if they would take X-plan on it. They said X-plan wasn't available on the SD, but that they would match it anyways. This was confirmed by a friend that bought a SD from a different dealer just a month before my order...no X-plan, but they matched the X-plan price (invoice). They also gave me a rough trade value on my 2018. They said they wouldn't honor it after 30 days, but that it would at least give me a rough idea at that time. Right now, I'm seeing similar trucks to mine listed for sale at other dealers for $4k less than the trade value I got...so it's not looking good.

I'm 95% sure I'm going to turn down my order anyways. Interest rates nearly doubled, trade value going down, build quality issues...especially after the strike, I'm not happy with the 10-spd transmission in other trucks either. It's bittersweet, because my truck is scheduled to be built next week.

 

Honestly unless your 2018 is in a bad shape, I would just stick to it with its proven motor and the proven 6 speed. Everything on that trucks can be repaired cheaply even if something goes out. The newer trucks will get you another few mpg and a bit more pep with the gears but the continued reports of 10R140 issues in its 4th year of production is dissappointing. Maybe ford needs to suck it up and talk to GM about how the programming is done in the GM versions because I do not hear the same level of complaints from GM owners with the 10L1000

The leeway they gave you on matching x plan price is just by asking would have been unheard of even a year ago, so it is no surprise they tried to lowball you on your 2018 hoping to recover some of the discount on the new one.

 

They actually gave a good trade-in offer at the time. It was within KBB's number range, and I would have kept quite a few add-ons from my truck (wheels, running boards, sub/amplifier, Husky floormats, bedmat, headache rack, etc...)
But you're right, I'm finding more reasons to keep my truck. I even tell myself that I can drop a 7.3L in it in the future in front of the 6R140 for a fraction of the cost of the new truck. Lots of companies out there offering stand-alone 7.3 crate engine kits.

 

My sales gal is the owners daughter. Very quiet and reserved. Definitely doesn't pressure you but also lacks some will to try to sell you. The whole dealership is low key. Family owned for 75 yrs. Even the web site doesn't have those annoying pop ups trying to chat or full of banners at your face. No pesky calls afterwords. And never cared about me doing my own oil changes and maintence work or asking to prove I did it.
What do dealers use as a guide for tradein? KBB? if so what level or value Low tradein? I would think what they have on the lot matters too. It might help to know if I'm getting shafted or not.