After a 2 1/2 year battle with water entering my 2019 F250 I have finally submitted my application to have them buy the truck back. Numerous dealerships have had it for weeks and weeks and they still cannot find the water leak on the driver side floor. They have checked everywhere according to them. any idea how long it takes throughout the process to have Ford buy the truck back? Is it advise I go with an attorney or deal with ford directly?

 

man i think that's a easy find die the water then check with a uv light. do it with oil. buddy did his 1 month that was fir a f150.

 

Each state’s lemon law differs. Look it up. No attorneys required.

Here in GA you must have documented proof of 2-3 repair attempts depending on the type of issue or 30 cumulative days in the shop.

If 30 days out of service it’s a done deal. If going by repair attempts then a formal request for a final repair attempt must be made. Only then, if it is not repaired, can we request the buy back.

it’s all very easy but you must have documents to back it all up and every state has their own rules. Most are similar though.

 

Thats the same way in Florida. I’ve used Lemon law for my 2019 F350. Open a case with BBB Autoline. Once Ford agrees to buyback the process is straight forward.

They will assign the case to the RAV team. (Reacquired Vehicle team). They will give you an offer.

 

I called Ford directly about my transmission issue. From the 1st call to Ford until I received the offer email from the RAV team was about 3 weeks. I've been unable to complete the buy back yet as I could't order a 250 previously and when I saw the new bed step and fender badge I wanted no parts of a new 250 so I ordered a 150 with no idea when it will be built. According to the RAV team, my initial offer remains the same, the only change is how much they're refunding, to include all of the extra payments I've made since and interest charges.

I've used a lemon law attorney previously on a 17' 250 Platinum where the door locks keep freezing and they couldn't fix it. That process actually took much longer than calling Ford directly this time and they only offered me a "settlement".

 

I don’t know how the formula works in your State but in Florida if the RAV team charged you “usage fees” for miles driven those can be negotiated down to at least 1/2 of the offer.

I’ve used Lemon Law twice with Ford, once with Nissan and once with Oldsmobile. Nissan was the worst to work with and least flexible. Olds was the easiest because I dealt directly with region rep who had authority to negotiate. Ford was easy to agree with buyback but it took a while to get the offer, possibly due to I was dealing with them during Covid and they were short staffed.

Four times sounds like a lot but I’ve bought 66 new cars in the last 52 years.

 

Interesting... I've never bothered to look into a lemon law luckily, but I'm surprised they can give you an offer, then you get to decide when to take it.

 

Usually there is a time limit on Lemon Laws. Does a 2019 still qualify for buyback/Lemon? If so, wish I had known that when I had sued on the 2016 F-150 in 2018!

 

I wanted a replacement truck but order banks were closed so Ford could't technically replace my truck. Then when order banks opened for 23's I told them I didn't like the new model and decided to order a 150. I was then told the offer stands and to let them know when it's picked up and scheduled to be built. I would assume minus the supply chain issues this would not be the norm.

 

I started the process in NJ and then moved to FL. Ford did right by me and the mileage on my buyback is less than 1k for usage. I also reported the transmission issue right around 1k miles when it went in for the 1st oil change. The transmission was then replaced around 11k and the issue remained. That's when I called them directly and got the ball rolling.

They are also letting me submit receipts for ceramic coating, window tint, fluid film and stereo upgrades and will negotiate all those into the buyback as well when it comes time to sign the final agreement.

 

Looks like you now live in my neck of the woods. My buyback in 2020 was with Bradenton Ford. My F-450 I ordered last year and picked up last month was from Matthews-Currie in Venice. I’ve purchased from most local Ford dealers from Tampa to Venice and the Venice dealership for no nonsense deals and excellent service is the best in my experience. Better than Bill Curie Ford, Veterans Ford, Elder Ford, Brandon Ford, Bradenton Ford, Sarasota Ford.

 

Good points here. I'm also a bit surprised they'd let you swap trucks, but hey once again I've luckily never been in your shoes. good luck with your 150!

 

With Lemon Law they make 2 offers. A buyback or replacement. When I did LL on my 2019 F350 replacement was the better deal. There wasn’t another similarly equipped F350 anywhere so I special ordered a 2020 F350 equipped the same as my 2019 F350. It took several months for it to arrive. Replacement ordered truck was allowed to have an Upgrade of 105% of original MSRP without charging the customer.

For example my replacement MSRP was $77,360. 105% of original MSRP was about $77,715. While new MSRP was more than original, it was $355 less than 105% so I wasn’t charged any difference. Below is actual worksheet they used.

The Ford RAV team (Reacquired Vehicle Team) are great to deal with.