No audio from BlueTooth only
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1st Gear
Joined: Feb 2023
Posts: 1
Likes: 1
No audio from BlueTooth only
I have a 2019 F250 super duty. Everything audio/radio works EXCEPT I cannot hear audio when using BlueTooth or hard connection. SIRI functions recognize my voice and follows commands, I just cannot hear transmitted audio. I have yet to find someone who has ever had this issue! Things I have already done:
Deleting devices
restarting phone/connections
unpaired/re-paird device
Replaced APIM
Tried all master restarts/reboots
New truck batteries
New usb cords
Replacing fuses
Ford dealership did a diagnostics (supposedly) and had nothing new to report. Told me I probably had a malfunctioning APIM, which I know is not true.
Even tried a brand new APIM and still had the same issue. HELP!!
Deleting devices
restarting phone/connections
unpaired/re-paird device
Replaced APIM
Tried all master restarts/reboots
New truck batteries
New usb cords
Replacing fuses
Ford dealership did a diagnostics (supposedly) and had nothing new to report. Told me I probably had a malfunctioning APIM, which I know is not true.
Even tried a brand new APIM and still had the same issue. HELP!!
1st Gear
Joined: Sep 2025
Posts: 1
Likes: 1
Same problem
Hey, I have a 2017 f250 xlt, did the EXACT SAME steps to try and fix it and no luck. What did you end up doing? Ive been stuck with this for a while and cant figure it out. Just installed my new apim module and nothing.
5th Gear
Joined: May 2016
Posts: 5
Likes: 0
From: Bagdad FL
I am experiencing the same issue. 2017 F250 Platinum. System does seem to be operating correctly but have no sound. No sound from radio or voice. It understands me but I hear nada. Was literally shopping for new APIM when I found this thread. I have no clue what to check next. If anyone ever finds a fix they will make the birthday card list.
Tried:
Deleting devices
restarting phone/connections
unpaired/re-paird device
Replace APIM- NOT Done= did not work for others- Save $$
Tried all master resets/reboots
New truck battery
New usb cords
Update to SYNC 3 From SYNC3.0 Build 19205 / Nav map NA 1 15 TO: SYNC 3.4 Build 23188 / NAV NA 2 24
********SOLUTION*******
UNIT IS FIXED: Issue was Factory Sony Amp. I picked up one from EBAY and Life is good again.
Tried:
Deleting devices
restarting phone/connections
unpaired/re-paird device
Replace APIM- NOT Done= did not work for others- Save $$
Tried all master resets/reboots
New truck battery
New usb cords
Update to SYNC 3 From SYNC3.0 Build 19205 / Nav map NA 1 15 TO: SYNC 3.4 Build 23188 / NAV NA 2 24
********SOLUTION*******
UNIT IS FIXED: Issue was Factory Sony Amp. I picked up one from EBAY and Life is good again.
Last edited by TP_68_XL; Oct 14, 2025 at 09:43 AM. Reason: Solution found
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ryanbodden2014
1999 - 2016 Super Duty
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Dec 11, 2014 01:32 PM
