Sync 3 wont keep settings
Thread Starter
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8th Gear
Joined: Jan 2023
Posts: 8
Likes: 1
Sync 3 wont keep settings
I have a 2018 F150 with Sync 3 and every time I turn on it prompts me to select settings. even with android auto.
It appears that when I shut off the truck nothing is stored in memory. It just started doing this a couple weeks ago. Any Ideas? Software is up to date, I have done a soft reset many times. It wont do a hard master reset. When I touch the button it highlights but just sits there.
Frustrating. Any ideas?
It appears that when I shut off the truck nothing is stored in memory. It just started doing this a couple weeks ago. Any Ideas? Software is up to date, I have done a soft reset many times. It wont do a hard master reset. When I touch the button it highlights but just sits there.
Frustrating. Any ideas?
Fleet Mechanic
Joined: Jan 2020
Posts: 1,370
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Some say that this video will explain how. It seems different years have different reset procedures? Always best to look at your trucks specific owners manual for battery replacement guidance.
Fleet Mechanic
Joined: Jan 2020
Posts: 1,370
Likes: 417
Some say that this video will explain how. It seems different years have different reset procedures? Always best to look at your trucks specific owners manual for battery replacement guidance.
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Cross-Country
Joined: Sep 2022
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I have a 2018 F150 with Sync 3 and every time I turn on it prompts me to select settings. even with android auto.
It appears that when I shut off the truck nothing is stored in memory. It just started doing this a couple weeks ago. Any Ideas? Software is up to date, I have done a soft reset many times. It wont do a hard master reset. When I touch the button it highlights but just sits there.
Frustrating. Any ideas?
It appears that when I shut off the truck nothing is stored in memory. It just started doing this a couple weeks ago. Any Ideas? Software is up to date, I have done a soft reset many times. It wont do a hard master reset. When I touch the button it highlights but just sits there.
Frustrating. Any ideas?
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Fleet Mechanic
Joined: Jan 2020
Posts: 1,370
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That's disappointing. Keep us in the loop. At least not a big waste replacing a 6 yr old battery.. I've heard there are used apim units, programmed to your vin, available.
Thread Starter
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8th Gear
Joined: Jan 2023
Posts: 8
Likes: 1
Just wanted to update: The APIM was bad. I replaced it with my original one and now all is good. I bought a APIM off eBay a year ago that had the NAV built in. It worked great for about a year.
Mine stated over a month ago with not retaining any information. Always on start up you had to go through all the prompts of setting up. Sometimes the screen would just come up black and had to do soft resets to get screen back.
Last night I did a hard reset and the screen never came back. Just the Ford logo, then black...so this morning I put the original one back in and now it all works fine.
Hope this information is useful to someone else. Apparently the APIMs are notorious for failing.
Mine stated over a month ago with not retaining any information. Always on start up you had to go through all the prompts of setting up. Sometimes the screen would just come up black and had to do soft resets to get screen back.
Last night I did a hard reset and the screen never came back. Just the Ford logo, then black...so this morning I put the original one back in and now it all works fine.
Hope this information is useful to someone else. Apparently the APIMs are notorious for failing.
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