Injector/Tuning Question
Thread Starter
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Tuned
Joined: Dec 2018
Posts: 337
Likes: 5
From: Chickaloon, Alaska
Injector/Tuning Question
Hey everyone. I upgraded to some single shot stage 1 160/0 injectors recently and got some tuning from a reputable tuner with them. I won't name them to avoid it turning political, but I feel like the tuning may be lacking or just doesn't feel like the truck has the same power that it did with the stock injectors running the PHP tunes. My CTS3 also has a hard time staying with the vin of the truck when these tunes are loaded and wont connect until I return the truck to stock and redo the vin. I have contacted the tuner but haven't had much help. I have tried the Stage1 PHP tunes but they ended up giving me a very noticeable miss especially at low rpm pulls uphill. They also did not have stage 1 with modified valve body. What tunes are you guys using and how have you liked them with the stage 1's? I have all the supporting mods done besides a stock van turbo with an anti surge wheel from RIffraff.
PREMIUM SPONSOR
Joined: Sep 2003
Posts: 2,630
Likes: 217
From: North East Ohio
Pretty much all of the top tuning guys will stand behind what they do. All the big names in the business have gotten that way from good customer service.
Every truck is different and it's not out of the question for your tunes to need tweaked. If they refuse to take care of you then there's no shame in saying who it is.
In the end, that's the beautiful thing with the Hydra, you're "only" a small fee away from trying an emailed tune from someone else to see if that will help make a difference with your issue.
Every truck is different and it's not out of the question for your tunes to need tweaked. If they refuse to take care of you then there's no shame in saying who it is.
In the end, that's the beautiful thing with the Hydra, you're "only" a small fee away from trying an emailed tune from someone else to see if that will help make a difference with your issue.
__________________
'96 7.3 F-350 Reg Cab 4x4 - bought new.
'04 6.0 E-350 custom 4x4
'08 6.4 F-550 Reg Cab 6 spd 4x4
'17 6.7 F-250 KR ccsb 4x4
'96 7.3 F-350 Reg Cab 4x4 - bought new.
'04 6.0 E-350 custom 4x4
'08 6.4 F-550 Reg Cab 6 spd 4x4
'17 6.7 F-250 KR ccsb 4x4
CNCFAB
Joined: Apr 2020
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If they still do not satisfy you though, asking for a refund would be a waste of your time
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Butt-Head
Joined: Apr 2004
Posts: 9,448
Likes: 2,934
From: Reed Point, MT
Refunds with tuning are a slippery slope. The reason being that you're not purchasing something tangible or something you can physically hold in your hand and "return for a refund". You're paying for something that can be saved, copied, and kept for prosperity but at a cost the tuning company can not recoup. Nobody will ever know if it's really been deleted from your system or if it was simply claimed to be crappy but it really does work fine; the customer just wanted to be unscrupulous about it and not pay.
Here's my opinion from just "a guy who writes tunes". Buy ONE "tune" from a company. That one calibration, whether it works or not, is the basis from which other tunes can be written. If the tuning company can't get that ONE program to work satisfactorily for you over a few stabs, you're out the cost of ONE. If it works great, order more based off of the first. If it never gets fixed, you're only out the cost of that initial attempt. However, if you go to a website and purchase six "custom" tunes and it turns out they all suck - and numerous rewrites fail to be up to your standards, well, you're out the cost for all six at that point.
Here's my opinion from just "a guy who writes tunes". Buy ONE "tune" from a company. That one calibration, whether it works or not, is the basis from which other tunes can be written. If the tuning company can't get that ONE program to work satisfactorily for you over a few stabs, you're out the cost of ONE. If it works great, order more based off of the first. If it never gets fixed, you're only out the cost of that initial attempt. However, if you go to a website and purchase six "custom" tunes and it turns out they all suck - and numerous rewrites fail to be up to your standards, well, you're out the cost for all six at that point.
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Joined: Sep 2003
Posts: 2,630
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From: North East Ohio
I've been in your position with a certain tuner, and after 4 or 5 revisions within a week of getting my tunes, the truck wasn't physically able to be driven because all the tunes were so bad. I asked for my money back and at that point he refused to answer my calls and emails. It's happened to me twice, and those are tuning people I never refer to anyone.
Yes, it's a slippery slope, but there's a difference between waiting 2 years, and working with them for a few weeks and literally not being able to drive my truck with their tunes.
Cody offers excellent advice on purchasing ONE tune to try.
This is great for narrowing down issues that you can't rectify as well. Eliminate tuning as the culprit by trying someone else's tune for minimal expense.
__________________
'96 7.3 F-350 Reg Cab 4x4 - bought new.
'04 6.0 E-350 custom 4x4
'08 6.4 F-550 Reg Cab 6 spd 4x4
'17 6.7 F-250 KR ccsb 4x4
'96 7.3 F-350 Reg Cab 4x4 - bought new.
'04 6.0 E-350 custom 4x4
'08 6.4 F-550 Reg Cab 6 spd 4x4
'17 6.7 F-250 KR ccsb 4x4
Thread Starter
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Tuned
Joined: Dec 2018
Posts: 337
Likes: 5
From: Chickaloon, Alaska
Thanks for all the advice guys. Sounds like I need to give AA a call. I have heard his name start to be mentioned here not to long ago and haven't heard any complaints about him yet but only good things. I don't want to fully name the company yet as I am still trying to get a core deposit back on the injectors I bought the end of September......I've been trying to be patient but its $600 and im nearing the end of my straw. They probably won't be getting my business again unless i'm in a pinch. I should have gone with one of the weekend deals on tuning as there were quite a few going on.
Thread Starter
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Tuned
Joined: Dec 2018
Posts: 337
Likes: 5
From: Chickaloon, Alaska
Sounds like you’ve heard the story before or something similar. I looked into you guys before I bought injectors. Maybe I should have just stuck with you guys. UDP already said my cores were good to go just waiting on the middle company to give my core money back.
Thread Starter
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Tuned
Joined: Dec 2018
Posts: 337
Likes: 5
From: Chickaloon, Alaska
Finally got refund this morning after more contacting. Have a call in to AA to see about his tuning. Does anyone know if there’s alternate tuning you can run for a NVK5 PCM? I thought I remember seeing 2 maybe 3 options when I was using the stock tuning. Right now I am running the VRAA6S3 but that’s giving me the misfires and rather smoky idle.