LMC shipping cost
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Lead Driver
Joined: Mar 2008
Posts: 7,182
Likes: 380
From: Near Los Angeles
I buy what I can through Summit. Their free shipping with over $100 purchase is great marketing. I continually add to what I buy with that free shipping in mind. However, with LMC, the last three times I wanted to buy from them, I was shocked by the shipping cost, so much so that I stopped the order and went elsewhere. I can't imagine how many other customers are doing the same thing.
Logistics Pro
Joined: Jun 2004
Posts: 4,763
Likes: 3,378
From: South Central Utah
My FedEx driver calls me and asks where I am because I live a ways off the grid.
He has delivered packages to me while I was having lunch in a restaurant 25 miles away from where I live.
You have to pay person to read the order, find and pull the part on the shelf, package it and create a shipping label.
There might not be that much of a margin on larger heavier parts. And how much money are they making off $5 items?
The only parts I buy local because they rape me on the price are parts I need right now. 50 miles round trip into town.
If I want a $5 item and they want $20 to ship it, I'll shop around. $8 to hip it I'll buy it.
Cargo Master
Joined: Jun 2014
Posts: 2,216
Likes: 324
From: Central Florida
Hello Blackfoot, we agree entirely. All we have to do is refrain from feeding the gougers. Some commentators have invented the word "greed-flation" to describe vendors who take advantage of news about inflation in order to artificially inflate the costs to you and I. They have the expectation that we will acquiesce thinking that this is all part of the ways things are these days. The trick is to be able to discern the difference between excess greed and unavoidable price increases. Not easy.
Capitalism is supposed to resolve this issue as long as we act as rational economic persons. Therein lies the problem. Some of us do not behave that way and, so, the group suffers the consequences.
As for long term vs short term, the American corporate system is biased toward the short run. Stock holders are generally interested only in quarterly results. Corporate execs know this and act accordingly.
Capitalism is supposed to resolve this issue as long as we act as rational economic persons. Therein lies the problem. Some of us do not behave that way and, so, the group suffers the consequences.
As for long term vs short term, the American corporate system is biased toward the short run. Stock holders are generally interested only in quarterly results. Corporate execs know this and act accordingly.
Mountain Pass
Joined: Dec 2020
Posts: 116
Likes: 44
From: Vancouver
I am in Canada so free shipping is rare, some parts I get are from Parts Avatar and anything over 75 is free.
My issue with LMC isn't shipping costs directly but a few months ago I ordered two door panels and paid in full. Then remembered I needed the stubby turn signal lever and was charged another 25$. I emailed and asked if they could just combine the orders and save the shipping (basically added the size of a pencil) and was told no.
When I received it the orders were combined and the lever was just put in the box for the panels. LMC just pocketed the extra shipping charge.
My issue with LMC isn't shipping costs directly but a few months ago I ordered two door panels and paid in full. Then remembered I needed the stubby turn signal lever and was charged another 25$. I emailed and asked if they could just combine the orders and save the shipping (basically added the size of a pencil) and was told no.
When I received it the orders were combined and the lever was just put in the box for the panels. LMC just pocketed the extra shipping charge.
Tuned
Joined: Dec 2009
Posts: 448
Likes: 31
From: Park City, Utah
I am in Canada so free shipping is rare, some parts I get are from Parts Avatar and anything over 75 is free.
My issue with LMC isn't shipping costs directly but a few months ago I ordered two door panels and paid in full. Then remembered I needed the stubby turn signal lever and was charged another 25$. I emailed and asked if they could just combine the orders and save the shipping (basically added the size of a pencil) and was told no.
When I received it the orders were combined and the lever was just put in the box for the panels. LMC just pocketed the extra shipping charge.
My issue with LMC isn't shipping costs directly but a few months ago I ordered two door panels and paid in full. Then remembered I needed the stubby turn signal lever and was charged another 25$. I emailed and asked if they could just combine the orders and save the shipping (basically added the size of a pencil) and was told no.
When I received it the orders were combined and the lever was just put in the box for the panels. LMC just pocketed the extra shipping charge.
I hope you contacted LMC "customer service" and explained what you had asked them to do; and then what they did. If at that point they didn't refund the extra shipping charge, my next action would be to dispute the extra shipping charge with my credit card company. This isn't something I do on a regular basis, but when faced with a situation like yours - I wouldn't hesitate to do it. When I have done it, the credit card company has always refunded the disputed charge.
It's my understanding that a disputed charge is called a chargeback to the merchant, and in addition to the amount refunded to the purchaser, the merchant is often hit with a fee by the credit card company.
Cargo Master
Joined: Jun 2014
Posts: 2,216
Likes: 324
From: Central Florida
I've had this happen to me with another company. I had forgotten to add a small item to the order but they claimed that their "computerized order system" wouldn't allow adding an item even though it hadn't been but a few minutes since I submitted the order. Fortunately I was able to cancel the original order and then re-order with the missing item included. This is a time critical tactic but it may help others who will face this kind of rigidity. Federal and state consumer laws may also apply and provide some leverage. These laws support canceling and even returning goods purchased in person or on line.
Logistics Pro
Joined: Oct 2006
Posts: 4,029
Likes: 891
From: East Central Ia
Been kind of out of commission for a few weeks and have been ordering groceries from our area chain no problem. Tried at WM, worked ok for 1st order. The online order delivers to car. Next week tried to add 1 thing after initial order minutes later and a day ahead of pickup, they shipped item UPS and charged double for shipping. Apples to oranges I know but same crap.
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Lead Driver
Joined: Mar 2008
Posts: 7,182
Likes: 380
From: Near Los Angeles
I have used LMC for many items over the years. For me, it all was of fair quality and looked good on the truck. Usually I'll find what I need in the junkyard, or one of the used parts places I know of, but when that doesn't work, I go to LMC. I just figure that shipping to be about 1/3 the cost of the parts. That is brutal, and now I ALWAYS check other vendors first, so I know LMC is losing a lot of business b/c of their shipping rates.
I recently ordered a seat cover and the foam cushion. On top of that I paid $67.25 shipping and over-size fee. That's about 1/7th of the pre tax cost. I guess I got lucky. It really makes one appreciate Amazon Prime and Summit free shipping!
I recently ordered a seat cover and the foam cushion. On top of that I paid $67.25 shipping and over-size fee. That's about 1/7th of the pre tax cost. I guess I got lucky. It really makes one appreciate Amazon Prime and Summit free shipping!
Laughing Gas
Joined: Aug 2016
Posts: 847
Likes: 464
From: Albuquerque and Colorado
I like to support the company’s that supply parts for our old trucks but shipping is an issue. I recently needed more of some small parts and looked back to my original supplier but shipping was more than the part. Amazon had the same part and it’s was here the next day, free shipping.
Only problem is if this puts some out of business you can’t find everything on Amazon……
Only problem is if this puts some out of business you can’t find everything on Amazon……
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