Tailgate opening. 21Mo5
Thread Starter
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Mountain Pass
Joined: Feb 2006
Posts: 176
Likes: 13
Tailgate opening. 21Mo5
I just got another letter about this recall. It kind of reads like Ford now has a real Fix. They call it Enhanced Repair.
mine came open last spring and the dealer as much as said i was old and forgot the close it.
does any one know what this Enhanced repair actually is?
it says " parts are now available".
mine came open last spring and the dealer as much as said i was old and forgot the close it.
does any one know what this Enhanced repair actually is?
it says " parts are now available".
Cargo Master
Joined: Oct 2011
Posts: 2,871
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From: SoCal/Wyoming
While mine has never opened even driving for hours in heavy rain, I use a small cable to keep it up if it does happen to pop open while I am pulling my trailer or hauling my rifles to the range. I also covered those rear connectors in dialectic grease as an added measure.
Lead Driver
Joined: Dec 2020
Posts: 8,634
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I don't know what the enhanced repair is, but you'll need to get your dealer to take you seriously, and believe that your tailgate is opening on it's own. Being that 21M05 is not a full blown recall, the dealer is only to do the repair if the truck has exhibited the problem (unintended tailgate release).
I would like to know what the enhanced repair consists of too. I never allowed them to do the 17-19 tailgate recall (19S48) on my 2019 because of what I considered it to be, a hack repair. It would be nice if they came up with a cleaner, fool proof repair.
I would like to know what the enhanced repair consists of too. I never allowed them to do the 17-19 tailgate recall (19S48) on my 2019 because of what I considered it to be, a hack repair. It would be nice if they came up with a cleaner, fool proof repair.
Lead Driver
Joined: Dec 2020
Posts: 8,634
Likes: 2,429
I have seen threads in the past on how to do that. A google or forum search should turn up some results. It requires some work (switch, wiring...), unfortunately not as simple as just enabling a feature with Forscan.
Thread Starter
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Mountain Pass
Joined: Feb 2006
Posts: 176
Likes: 13
I dont understand why it would be a problem convincing a dealer to fix it. They get paid to do warranty work.
I dont know how much. Maybe its not enough
I dont know how much. Maybe its not enough
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Mountain Pass
Joined: Oct 2021
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Mine has opened twice, luckily neither time was when a trailer was attached. When I scheduled all of my warranty work, all I had to do was confirm that it has happened to me. I've never had issues getting my dealer to do anything that I have asked in regards to warranty work.
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Lead Driver
Joined: Dec 2020
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That is not the case with all warranty repairs though, many repairs require Ford approval, diagnosis and verification that the problem exists. Yes they get paid to do warranty work but it's not the same as customer pay. You'll find a lot techs complaining of the short time given to complete warranty work.
Lead Driver
Joined: Dec 2020
Posts: 8,634
Likes: 2,429
Mine has opened twice, luckily neither time was when a trailer was attached. When I scheduled all of my warranty work, all I had to do was confirm that it has happened to me. I've never had issues getting my dealer to do anything that I have asked in regards to warranty work.
Laughing Gas
Joined: Aug 2008
Posts: 832
Likes: 110
The standard answer is “could not replicate.”
Laughing Gas
Joined: Aug 2008
Posts: 832
Likes: 110
Not near.y enough.
Reduced flat hourly rate and lowball time Ford allows to get the vehicle into the shop, investigate, test, and repair (if parts are immediately available), and get the vehicle back out of the shop collectively results in the dealer getting about 50% from Ford versus the same time spent for a paying customer. Any tech on incentive pay really gets screwed with warranty work unless there is no other work.
Reduced flat hourly rate and lowball time Ford allows to get the vehicle into the shop, investigate, test, and repair (if parts are immediately available), and get the vehicle back out of the shop collectively results in the dealer getting about 50% from Ford versus the same time spent for a paying customer. Any tech on incentive pay really gets screwed with warranty work unless there is no other work.
More Turbo
Joined: Sep 2020
Posts: 508
Likes: 196
I don't know what the enhanced repair is, but you'll need to get your dealer to take you seriously, and believe that your tailgate is opening on it's own. Being that 21M05 is not a full blown recall, the dealer is only to do the repair if the truck has exhibited the problem (unintended tailgate release).
I would like to know what the enhanced repair consists of too. I never allowed them to do the 17-19 tailgate recall (19S48) on my 2019 because of what I considered it to be, a hack repair. It would be nice if they came up with a cleaner, fool proof repair.
I would like to know what the enhanced repair consists of too. I never allowed them to do the 17-19 tailgate recall (19S48) on my 2019 because of what I considered it to be, a hack repair. It would be nice if they came up with a cleaner, fool proof repair.
Lead Driver
Joined: Dec 2020
Posts: 8,634
Likes: 2,429
It looks like the second letter might be arriving today. I'll be interested to see the difference in wording.
Mountain Pass
Joined: Oct 2021
Posts: 192
Likes: 59
Not yet. I'm having the transmission TSBs done at the same time and the earliest for those to get in is in November, so I'll get it done then.