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2021 and 2022 SYNC Bluetooth issues

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Old Feb 22, 2022 | 01:59 PM
  #1  
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2021 and 2022 SYNC Bluetooth issues

I previously had a 2021 and now have a 2022 f350 Platinum. 2021 with SYNC 3 and 2022 with SYNC 4.
I would like to use Android Auto for Navigation but not for phone conversations as the speakerphone sounds like crap compared to a good BT headset.
When I plug the phone in via USB the SYNC system automatically takes control of the phone regardless of how I have it setup on either system. On the Sync 4.It will also turn on the blue tooth radio on in the phone automatically. When I go into the phones settings for blue tooth connections to SYNC I can turn off phone calls but it turns it back on automatically.

Has anybody found a way around this so you can have a BT headset operate correctly and use Android Auto for Nav?

I have had this issue with 2 different phones. Samsung Note 9 and Pixel 6 Pro
 
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Old May 9, 2024 | 10:37 AM
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Just came here to post the same thing.
Can't listen to my blue tooth ear pod from my Samsung S23+. No matter what I try it switches to the car audio in the 2022 Lariat. I think the only way it would work is to disable Android play and disconnect the blue tooth from the car.
I didn't have that problem in any of my other Fords with the same phone. 13 F150 Limited, 18 Edge, 21 Explorer
All of those will switch from the car to the Ear pods with just turning them on. And back without much effort.
 
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Old May 9, 2024 | 11:00 AM
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What versions of Sync (build-rev) are you guys on

ZooDad
 
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Old May 9, 2024 | 12:49 PM
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Sync4 Ver 23291 Rev 1049
I just had a recall and they updated a bunch of software.
But it didn't work before or after the update.
 
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Old May 9, 2024 | 02:18 PM
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You know, I thought it was just my phone being dumb when I couldn't hear anything on BT headset while Android Auto connected.

Sync 3 here, rev 22048 I think.
 
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Old May 9, 2024 | 02:32 PM
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Originally Posted by jayhitek
Sync4 Ver 23291 Rev 1049
I just had a recall and they updated a bunch of software.
But it didn't work before or after the update.
Definitely not software related.

ZooDad
 
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Old May 9, 2024 | 02:33 PM
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Originally Posted by m3galinux
You know, I thought it was just my phone being dumb when I couldn't hear anything on BT headset while Android Auto connected.

Sync 3 here, rev 22048 I think.
build is the 5 digit number, rev is the 3 (now 4) after that. If you are on a 22xxx you are definitely behind.

ZooDad
 
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Old May 9, 2024 | 04:42 PM
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Originally Posted by ZooDad
build is the 5 digit number, rev is the 3 (now 4) after that. If you are on a 22xxx you are definitely behind.

ZooDad
Went and checked and it's 3.4 22000. Yeah... bit old. Cyanlabs has 23188 up as the latest update, been meaning to try it.
 
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Old May 13, 2024 | 10:55 AM
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Originally Posted by jayhitek
Sync4 Ver 23291 Rev 1049
I just had a recall and they updated a bunch of software.
But it didn't work before or after the update.
@jayhitek
can you post a screenshot of your sync about page.

thanks

ZooDad
 
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Old May 13, 2024 | 10:59 AM
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It just did another Software update on Friday.
I'll get the new one for you.
 
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Old May 13, 2024 | 11:08 AM
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Originally Posted by ZooDad
@jayhitek
can you post a screenshot of your sync about page.

thanks

ZooDad


 
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Old May 13, 2024 | 12:07 PM
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Originally Posted by jayhitek
thanks
you are in the 150. Makes total sense now.

ZooDad
 
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