Notices
2017 - 2022 Super Duty The 2017-2022 Ford F250, F350, F450, F550 & F600 Super Duty Pickup and Chassis Cab
Sponsored by:
Sponsored by: CARiD

Navigation renewal, Really?

Thread Tools
 
Search this Thread
 
Old Feb 18, 2022 | 08:20 AM
  #1  
jackfordsd350's Avatar
jackfordsd350
Thread Starter
|
Laughing Gas
5 Year Member
Photogenic
Liked
Loved
Joined: May 2016
Posts: 997
Likes: 262
From: Central New York
Navigation renewal, Really?

My nav runs out 3/17 and I tried to check options on the chance I may want to extend service. Received the email with renewal link and it took me to the ford.com site. Tried it a couple of different days and it would not load or went to a page that stated it was not accessible by me. Called the number on the email for help and they asked for vin and phone number and put me on hold. Waited a few minutes and gave up. Apparently Ford is not to interested in selling this service. Ford Pass did not have any places to address this either. Not really sure I was going to subscribe but they kind of made up my mind at this time anyway.
Anyone have any luck in purchasing nav?

 
Reply
Old Feb 18, 2022 | 08:26 AM
  #2  
Poncho450's Avatar
Poncho450
Lead Driver
10 Year Member
Community Builder
Liked
Loved
Joined: Oct 2014
Posts: 5,945
Likes: 1,359
From: NY/Canada border
Ford has a horrible internet/IT presence in my opinion. Whether it's a tracker, the build site, FordPass or whatever. Just plain sub par.
 
Reply
Old Feb 18, 2022 | 08:27 AM
  #3  
BSHORT's Avatar
BSHORT
Cargo Master
Photogenic
Liked
Loved
Top Answer: 5
Joined: Mar 2004
Posts: 2,221
Likes: 1,423
From: CA
ford.com/connectedservices

Just tried it, and after logging in, brought me to the $80 payment page.
 
Reply
Old Feb 18, 2022 | 08:40 AM
  #4  
jackfordsd350's Avatar
jackfordsd350
Thread Starter
|
Laughing Gas
5 Year Member
Photogenic
Liked
Loved
Joined: May 2016
Posts: 997
Likes: 262
From: Central New York
Originally Posted by BSHORT
ford.com/connectedservices

Just tried it, and after logging in, brought me to the $80 payment page.
I am out of state and on my phone. Went to above site and lots of stuff but no renewal nav info. Beginning to be more time than this is worth.
 
Reply
Old Feb 18, 2022 | 08:56 AM
  #5  
BigJWalt1173's Avatar
BigJWalt1173
Cross-Country
Joined: Oct 2021
Posts: 93
Likes: 30
From: Center Valley, PA
Originally Posted by Poncho450
Ford has a horrible internet/IT presence in my opinion. Whether it's a tracker, the build site, FordPass or whatever. Just plain sub par.
I work in IS myself for a major hospital and I couldn't agree more. If our systems operated similar to the experiences I have had with Ford.....lots of us would be out of work.
 
Reply
Old Feb 18, 2022 | 10:13 AM
  #6  
Falcon67's Avatar
Falcon67
Mountain Pass
Joined: Mar 2006
Posts: 207
Likes: 78
Originally Posted by BigJWalt1173
I work in IS myself for a major hospital and I couldn't agree more. If our systems operated similar to the experiences I have had with Ford.....lots of us would be out of work.
Echo - for a major multi-zillion $ company their web/IT/connected side is flaky as hell. Never sure whether to blame Ford, Android Auto, Google, Microsoft - or all of them just to cover the bases LOL
 
Reply
Old Feb 18, 2022 | 10:24 AM
  #7  
Ltngdrvr's Avatar
Ltngdrvr
Lead Driver
20 Year Member
Liked
Loved
Top Answer: 5
Joined: Nov 2005
Posts: 8,477
Likes: 4,971
Customer service sucks for every company any more, not just Ford.
 
Reply
Old Feb 18, 2022 | 10:52 AM
  #8  
Tsubakihara's Avatar
Tsubakihara
Laughing Gas
20 Year Member
Liked
Loved
Community Favorite
Joined: Aug 2004
Posts: 856
Likes: 270
From: SoCal
Originally Posted by jackfordsd350
My nav runs out 3/17 and I tried to check options on the chance I may want to extend service. Received the email with renewal link and it took me to the ford.com site. Tried it a couple of different days and it would not load or went to a page that stated it was not accessible by me. Called the number on the email for help and they asked for vin and phone number and put me on hold. Waited a few minutes and gave up. Apparently Ford is not to interested in selling this service. Ford Pass did not have any places to address this either. Not really sure I was going to subscribe but they kind of made up my mind at this time anyway.
Anyone have any luck in purchasing nav?
This happened to me because my Ford Pass user name and password were different from Ford.com site. Register your Ford.com info the same as Ford Pass and error message goes away. Took about 8 people on the phone, getting transferred many times, dropped calls, over two day of trying to get this figured out. Once I lined up the user names and passwords it went right through. Most work I ever did to spend $80 bucks with bunch of crooks!
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

This Hennessey Takes the Expedition Tremor's Off-Roading Capability to the Next Level

 Verdad Gallardo
story-1

Top 10 Fords at 2026 Carlisle Ford Nationals

 Joe Kucinski
story-2

3 Best / 3 Worst Parts of Modern Ford Ownership

 Brett Foote
story-3

10 Amazing Upgrades That Solve Common Ford Truck Owner Headaches

 Pouria Savadkouei
story-4

Every 2026 Ford Engine Explained

 Brett Foote
story-5

10 Ugly Ford Trucks That We Still Kinda Love

 Joe Kucinski
story-6

10 Things Every Truck Owner NEEDS (2026 Edition)

 Michael S. Palmer
story-7

Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath

 Verdad Gallardo
story-8

Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

 Joe Kucinski
story-9

2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

 Brett Foote
Old Feb 18, 2022 | 03:48 PM
  #9  
Lariat Driver's Avatar
Lariat Driver
Tuned
Veteran: Navy
Photogenic
Loved
Community Favorite
Joined: Jul 2021
Posts: 497
Likes: 266
From: Northwest FL
Originally Posted by BSHORT
ford.com/connectedservices

Just tried it, and after logging in, brought me to the $80 payment page.
I also was able to get into the Connected Nav page but there was no renewal information shown. Probably because I still have 60 more days before my trial runs out.
 
Reply
Old Feb 18, 2022 | 03:53 PM
  #10  
acdii's Avatar
acdii
Lead Driver
Photoriffic
Liked
Loved
Top Answer: 1
Joined: Feb 2022
Posts: 7,975
Likes: 4,055
Originally Posted by Tsubakihara
This happened to me because my Ford Pass user name and password were different from Ford.com site. Register your Ford.com info the same as Ford Pass and error message goes away. Took about 8 people on the phone, getting transferred many times, dropped calls, over two day of trying to get this figured out. Once I lined up the user names and passwords it went right through. Most work I ever did to spend $80 bucks with bunch of crooks!
This!!! Pain in the BUTT!!!! With me it was because I had a much older account from way back when Sync first came out and you could download the updates via the Sync site. The same account was "migrated" when the sync site was merged with the predecessor to Fordpass. In the process it got borked by their systems so I created a new account, but every so often the old account creeps up, which NOW works. Both use my same email address which is what is screwing it up.
 
Reply
Old Feb 18, 2022 | 04:43 PM
  #11  
David1986's Avatar
David1986
Laughing Gas
Joined: Jan 2010
Posts: 817
Likes: 23
I would pass on the subscription and just use Apple CarPlay or a similar Mapping APP. Never have to worry about updates etc. Crazy how much these vehicles cost now and then start paying subscriptions for options.

Kind of like paying for Hotspot in your truck, when your phone already has it. What's the purpose?

Glad you got it all worked out!
 
Reply
Old Feb 18, 2022 | 05:08 PM
  #12  
GCD's Avatar
GCD
Freshman User
Joined: Sep 2021
Posts: 37
Likes: 22
Thumbs up

Originally Posted by David1986
I would pass on the subscription and just use Apple CarPlay or a similar Mapping APP. Never have to worry about updates etc. Crazy how much these vehicles cost now and then start paying subscriptions for options.

Kind of like paying for Hotspot in your truck, when your phone already has it. What's the purpose?

Glad you got it all worked out!
Totally agree!
 
Reply
Old Feb 23, 2022 | 12:17 AM
  #13  
Tsubakihara's Avatar
Tsubakihara
Laughing Gas
20 Year Member
Liked
Loved
Community Favorite
Joined: Aug 2004
Posts: 856
Likes: 270
From: SoCal
Originally Posted by David1986
I would pass on the subscription and just use Apple CarPlay or a similar Mapping APP. Never have to worry about updates etc. Crazy how much these vehicles cost now and then start paying subscriptions for options.

Kind of like paying for Hotspot in your truck, when your phone already has it. What's the purpose?

Glad you got it all worked out!
Agree 90+% of the time. We lose cell service in the desert all the time and it’s just then (my luck) when I need it (satellite).
 
Reply
Old Feb 23, 2022 | 03:58 AM
  #14  
Leardriver's Avatar
Leardriver
Laughing Gas
Liked
Loved
Community Favorite
Top Answer: 1
Joined: Jan 2022
Posts: 779
Likes: 427
We don't get 4 (or 5) G anywhere near my country estate, so using Android Auto is hit or miss. I hate the thought of a subscription to nav on a vehicle that I will drive 10 times a year, but maybe that's the future of using tech services. The price won't break my bank, but it sure gives me something to complain about.
 
Reply
Old Feb 23, 2022 | 04:27 AM
  #15  
knaffie's Avatar
knaffie
Mountain Pass
Joined: May 2020
Posts: 204
Likes: 115
From: Zephyr Cove, NV
Originally Posted by Leardriver
We don't get 4 (or 5) G anywhere near my country estate, so using Android Auto is hit or miss. I hate the thought of a subscription to nav on a vehicle that I will drive 10 times a year, but maybe that's the future of using tech services. The price won't break my bank, but it sure gives me something to complain about.
Download Google offline maps while you have good service and it'll work fine when you don't. It works like normal, you just don't get traffic updates. I've literally used this for navigation all over the world.
 
Reply



All times are GMT -5. The time now is 09:14 AM.

story-0
This Hennessey Takes the Expedition Tremor's Off-Roading Capability to the Next Level

Slideshow: The VelociRaptor Expedition gains a lift, upgraded suspension, Brembo brakes, and trail-ready equipment while retaining the stock 440-horsepower EcoBoost V6.

By Verdad Gallardo | 2026-06-12 11:01:55


VIEW MORE
story-1
Top 10 Fords at 2026 Carlisle Ford Nationals

Slideshow: Top 10 Fords at 2026 Ford Nationals

By Joe Kucinski | 2026-06-09 11:10:08


VIEW MORE
story-2
3 Best / 3 Worst Parts of Modern Ford Ownership

Based on years of owning multiple modern Ford products.

By Brett Foote | 2026-06-09 10:53:36


VIEW MORE
story-3
10 Amazing Upgrades That Solve Common Ford Truck Owner Headaches

SPONSORED: From muddy boots to rain-soaked cargo, these upgrades address some of the most common frustrations Ford truck owners face every day.

By Pouria Savadkouei | 2026-06-08 18:50:34


VIEW MORE
story-4
Every 2026 Ford Engine Explained

Here's everything you need to know about every Ford engine available for the 2026 model year.

By Brett Foote | 2026-06-05 12:58:01


VIEW MORE
story-5
10 Ugly Ford Trucks That We Still Kinda Love

Slideshow: 10 ugly Ford trucks that we still kinda love.

By Joe Kucinski | 2026-06-03 09:51:16


VIEW MORE
story-6
10 Things Every Truck Owner NEEDS (2026 Edition)

Slideshow: the best gifts for dads & grads

By Michael S. Palmer | 2026-06-03 15:43:58


VIEW MORE
story-7
Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath

Slideshow: Called the Fortress, the 850-horsepower pickup combines Raptor underpinnings with military-inspired features, survival equipment, and a starting price of $285,000.

By Verdad Gallardo | 2026-06-03 11:38:36


VIEW MORE
story-8
Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

Slideshow: 10 most expensive Ford trucks ever sold on Bring a Trailer.

By Joe Kucinski | 2026-05-27 16:24:34


VIEW MORE
story-9
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

Here's everything that has changed for the latest model year.

By Brett Foote | 2026-05-27 16:17:28


VIEW MORE