Norfolk Southern Tracking
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Cross-Country
Joined: Oct 2021
Posts: 56
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Norfolk Southern Tracking
I had a challenge understanding a couple of my statuses from Norfolk Southern. Just to refresh:
This has been posted before but here it is again.
Norfolk Southern Traincar Tracking:
Phone: 1 800 635 5768
Option 2 for intermodal
Option 2 for tracing
Enter the alpha (letters) portion of the traincar first and press #
Enter the numeric portion of the traincar second and press #
Press 1 to confirm
The robo-voice will give you a status.
Now, I had a heck of a time figuring out a couple of my statuses - especially the last one. The last status kept saying Holts, Missouri. Problem is there is no Holts, MO. Well, I finally figured it out. The Kansas City Auto Distribution Center is also called the Voltz yard for Norfolk Southern. Maybe this will help somebody else trying to decipher the robo voice status.
This has been posted before but here it is again.
Norfolk Southern Traincar Tracking:
Phone: 1 800 635 5768
Option 2 for intermodal
Option 2 for tracing
Enter the alpha (letters) portion of the traincar first and press #
Enter the numeric portion of the traincar second and press #
Press 1 to confirm
The robo-voice will give you a status.
Now, I had a heck of a time figuring out a couple of my statuses - especially the last one. The last status kept saying Holts, Missouri. Problem is there is no Holts, MO. Well, I finally figured it out. The Kansas City Auto Distribution Center is also called the Voltz yard for Norfolk Southern. Maybe this will help somebody else trying to decipher the robo voice status.
Fleet Mechanic
Joined: Jul 2008
Posts: 1,937
Likes: 1,221
From: Southern Crescent
The railroad robot uses names and vocabulary of the railroad. My truck passed through Waring, GA and Sow Hollow, TN. The only thing in either of these areas is a crossing gate or a communications shanty where the bar codes on the side of the cars can be read.
There is no town/city of Waring, GA. Only a street named Waring Road north of Dalton, GA. As for Sow Hollow, TN, that must be a traditional name for an unincorporated community because if you dig it up on Google Maps there's nothing there but a railroad shanty.
But calling the NS robot every 4 - 6 hours and then getting on Google Maps was a fun way to pass the time waiting out those last few days before the truck arrived.
There is no town/city of Waring, GA. Only a street named Waring Road north of Dalton, GA. As for Sow Hollow, TN, that must be a traditional name for an unincorporated community because if you dig it up on Google Maps there's nothing there but a railroad shanty.
But calling the NS robot every 4 - 6 hours and then getting on Google Maps was a fun way to pass the time waiting out those last few days before the truck arrived.
Lead Driver
Joined: Oct 2014
Posts: 5,943
Likes: 1,357
From: NY/Canada border
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