X Plan non responsive
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Lead Driver
Joined: Oct 2014
Posts: 5,946
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From: NY/Canada border
That hasn’t been my experience. I had a build week of 11/1 which came and went with no communication from Ford until Wednesday when they sent me an email saying my build week had changed to 12/6. I think Poncho450 has good reason to be concerned about his build date being pushed back.
A call to the Ford Partner Plan number reveals that they're continuing the holiday and are closed.
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Lead Driver
Joined: Oct 2014
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From: NY/Canada border
Which number did you call? I tried the 877-975-2600 suggested by Ltngdrvr but they remain closed for the holiday.
Lead Driver
Joined: Nov 2005
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I got the number I posted from the Ford Partner x-plan website under the frequently asked questions page.
And, not at all surprised that they would be closed today, but they should be there monday after 9 a.m. eastern time.
And, not at all surprised that they would be closed today, but they should be there monday after 9 a.m. eastern time.
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Lead Driver
Joined: Oct 2014
Posts: 5,946
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From: NY/Canada border
I probably should have assumed they'd take a long weekend. Can't blame them for that. But Monday it shall be.
Mountain Pass
Joined: Oct 2005
Posts: 213
Likes: 25
From: Bay Area, Ca
Poncho,
I just got off the phone with (877)975-2600. 48 minute wait on hold, talked to a lady, she contacted someone and gave me my pin.
Seems they changed. Left voicemails before, now just waite and they answer.
Good luck all.
Al
I just got off the phone with (877)975-2600. 48 minute wait on hold, talked to a lady, she contacted someone and gave me my pin.
Seems they changed. Left voicemails before, now just waite and they answer.
Good luck all.
Al
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Lead Driver
Joined: Oct 2014
Posts: 5,946
Likes: 1,359
From: NY/Canada border
I replied on your other thread. Still in limbo for the moment but at least it's been brought to someone's attention.
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Lead Driver
Joined: Oct 2014
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From: NY/Canada border
Edit: As soon as I finished typing the above reply I got the email. I now have my PIN. Current week is the scheduled build week. Probably won't happen by the tone of posts I've seen here but at least I'm ready for when it does happen.
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Lead Driver
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From: NY/Canada border
One letter and 7 numbers.
5th Wheeling
Joined: Jul 2004
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Glad everyone is getting their PIN. 
I called in to the number that I had mentioned (800-348-7709). Waited for 5-10 minutes and then got somebody. They put me on hold again for a few minutes while they "checked on it" and then came back on the line to say that it was in-process and to call back in Wednesday if I hadn't heard anything. Got the email an hour later with the PIN.
So, I guess either number works, but since my person had to put me on hold to check in with someone else, perhaps the other number is the best one to call. For all I know, they called the other number to check on it for me!
Chris
I called in to the number that I had mentioned (800-348-7709). Waited for 5-10 minutes and then got somebody. They put me on hold again for a few minutes while they "checked on it" and then came back on the line to say that it was in-process and to call back in Wednesday if I hadn't heard anything. Got the email an hour later with the PIN.
So, I guess either number works, but since my person had to put me on hold to check in with someone else, perhaps the other number is the best one to call. For all I know, they called the other number to check on it for me!
Chris
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Lead Driver
Joined: Oct 2014
Posts: 5,946
Likes: 1,359
From: NY/Canada border
Glad everyone is getting their PIN.
I called in to the number that I had mentioned (800-348-7709). Waited for 5-10 minutes and then got somebody. They put me on hold again for a few minutes while they "checked on it" and then came back on the line to say that it was in-process and to call back in Wednesday if I hadn't heard anything. Got the email an hour later with the PIN.
So, I guess either number works, but since my person had to put me on hold to check in with someone else, perhaps the other number is the best one to call. For all I know, they called the other number to check on it for me!
Chris
I called in to the number that I had mentioned (800-348-7709). Waited for 5-10 minutes and then got somebody. They put me on hold again for a few minutes while they "checked on it" and then came back on the line to say that it was in-process and to call back in Wednesday if I hadn't heard anything. Got the email an hour later with the PIN.
So, I guess either number works, but since my person had to put me on hold to check in with someone else, perhaps the other number is the best one to call. For all I know, they called the other number to check on it for me!
Chris
She then informed me that they were backed up but I should hearing soon. We hung up after that and I was skeptical that much would happen. 20 or so minutes later I had an email with PIN.