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New here looking for help with a problem. I have a 2019 super duty diesel. Bought used 20k or so. I searched far and wide for this truck new and used finally found what i wanted. I also wanted the extended warranties to go with this truck. I want premium care as well as diesel care. The diesel care being helpful for the 50k miles after the longest premium care warranty expires. I paid $8000 and change for these warranties i have a sales contract for the warranties. But when i went to get my tailgate latch replaced because the it wouldnt open i was told i didn't have premium care. I was instead given a maintenance plan. I called ford warranty they said i had a charge on the maintenance plan and it had to be reversed in order to change it. The dealer that charged the maintenance plan said they cant reverse the charge. So now im stuck. I never asked for a maintenance plan and i have a receipt for premium care but i don't have it. My fight with this is actually more detailed but I don't want to be more longwinded. In short what I'm looking at from you guys is someone that can help me navigate this.
It sounds like it will just be matter of getting the right people on the phone. I'm not entirely clear on what's happening but how and why would there be a charge to a maintenance plan that you don't actually have? You should have some kind of paper work or record of exactly what you were sold, if they sold you the wrong plan then it should be canceled.
I had never actually looked at the DieselCare plan, assuming it was all covered under the PremiumCare. I see now that it provides engine coverage for longer but does it cover more parts than the PremiumCare? Purchasing both plans, even at a discount, is a good lump of $$.
You'll have to go back to the finance manager that sold you that huge $8K bag-O-crap and settle with him.
You probably would have been much better keeping the $8k in some interest bearing account to use if the truck breaks down.
New here looking for help with a problem. I have a 2019 super duty diesel. Bought used 20k or so. I searched far and wide for this truck new and used finally found what i wanted. I also wanted the extended warranties to go with this truck. I want premium care as well as diesel care. The diesel care being helpful for the 50k miles after the longest premium care warranty expires. I paid $8000 and change for these warranties i have a sales contract for the warranties. But when i went to get my tailgate latch replaced because the it wouldnt open i was told i didn't have premium care. I was instead given a maintenance plan. I called ford warranty they said i had a charge on the maintenance plan and it had to be reversed in order to change it. The dealer that charged the maintenance plan said they cant reverse the charge. So now im stuck. I never asked for a maintenance plan and i have a receipt for premium care but i don't have it. My fight with this is actually more detailed but I don't want to be more longwinded. In short what I'm looking at from you guys is someone that can help me navigate this.
You also have the option to just outright cancel the warranty and get a refund. Then you can go to Flood or anyone of the others that seem to know what they are doing.
That stinks. If you haven't already downloaded the FordPass app, I would do so now. It will show your vehicle and exactly what warranty options you have once you enter your VIN. In my case, I purchased the Ford PremiumCare Warranty on my '15 right before my CPO warranty ran out in 1/20. It will carry me out to 140k miles, or March of '22. Going forward, I would recommend turning down any extended warranties offered by a dealership...and do your own shopping later on for a Ford ESP. Just make sure that your vehicle is still covered under the factory warranty, otherwise they will make you pay for an inspection. I paid $1700 for my PremiumCare ESP through Ziegler Ford online. Flood Ford also offers great prices on Ford ESP plans as well, and I think there may be one other place that I can't think of at the moment.
Rezvani's Latest Post-Apocalytic Monster Is a Ford F-150 Raptor Underneath
Slideshow: Called the Fortress, the 850-horsepower pickup combines Raptor underpinnings with military-inspired features, survival equipment, and a starting price of $285,000.
