New Sync 3 Issue
Lead Driver
Joined: Dec 2020
Posts: 8,640
Likes: 2,435
Have you done an update recently? Mine has been getting a pop up at initial start up but it has words, not just a blank pop up like that. Says something about updating, which it is not, and I have press "close".
Thread Starter
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Tuned
Joined: Aug 2010
Posts: 262
Likes: 74
Well I tried both a hard and soft reset with no luck. Guess it will be going to the dealer to fix that and replace one of the “sealed” batteries that is leaking.
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Lead Driver
Joined: Dec 2020
Posts: 8,640
Likes: 2,435
Follow up with what they say or do. I was going suggest trying an update but really don't see how it would make a difference.
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Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Just tap Settings, then General, scroll to the bottom and tap Master Reset.
If that still doesn’t fix it then you might need a new APIM so a trip to your dealer will be required.
Is your vehicle still under the 3/36K warranty? Do you have a Ford backed ESP?
If the answer is no and if you’re going to need a new APIM, depending on the dealer, expect a price in the range of $500.00 - $800.00 dollars
If that still doesn’t fix it then you might need a new APIM so a trip to your dealer will be required.
Is your vehicle still under the 3/36K warranty? Do you have a Ford backed ESP?
If the answer is no and if you’re going to need a new APIM, depending on the dealer, expect a price in the range of $500.00 - $800.00 dollars
Thread Starter
|
Tuned
Joined: Aug 2010
Posts: 262
Likes: 74
Just tap Settings, then General, scroll to the bottom and tap Master Reset.
If that still doesn’t fix it then you might need a new APIM so a trip to your dealer will be required.
Is your vehicle still under the 3/36K warranty? Do you have a Ford backed ESP?
If the answer is no and if you’re going to need a new APIM, depending on the dealer, expect a price in the range of $500.00 - $800.00 dollars
If that still doesn’t fix it then you might need a new APIM so a trip to your dealer will be required.
Is your vehicle still under the 3/36K warranty? Do you have a Ford backed ESP?
If the answer is no and if you’re going to need a new APIM, depending on the dealer, expect a price in the range of $500.00 - $800.00 dollars
Lead Driver
Joined: Oct 2014
Posts: 5,945
Likes: 1,359
From: NY/Canada border
I recently did this update via wireless while the truck sat outside of my house. Seemed like it took forever. But it did finally update.
Lead Driver
Joined: Dec 2020
Posts: 8,640
Likes: 2,435
Thread Starter
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Tuned
Joined: Aug 2010
Posts: 262
Likes: 74
When I scan for updates it doesn’t show any available (the truck is connected to my WiFi.
Lead Driver
Joined: Dec 2020
Posts: 8,640
Likes: 2,435
My truck does the same, a scan while connected to WiFi never shows any update available when in fact there is. I have read of others experiencing the same.
I have updated twice since 2019 and both times had to go online, input my VIN to check for updates, then download to a USB.
https://help.ford.com/update-sync/