Sync Screen glitch?
Thread Starter
|
Laughing Gas
Joined: Nov 2019
Posts: 852
Likes: 90
From: Florida
Sync Screen glitch?
Been having this issue intermittently.
when I put the truck in reverse, sometimes tbe “ + “ sign to zoom in doesn’t appear. I have to put the truck in park then reverse again and it works fine.
https://youtu.be/1xuc3tyGmpM
when I put the truck in reverse, sometimes tbe “ + “ sign to zoom in doesn’t appear. I have to put the truck in park then reverse again and it works fine.
https://youtu.be/1xuc3tyGmpM
Thread Starter
|
Laughing Gas
Joined: Nov 2019
Posts: 852
Likes: 90
From: Florida
By resetting it, will I lose any information on my screen such as radio presets etc?
Senior User
Joined: Jan 2021
Posts: 426
Likes: 92
Hold the power button and forward arrow button until the screen goes blank. I have not doe this yet because I have not needed to, but I think you will loose your preset and everything else.
Cross-Country
Joined: Jul 2020
Posts: 52
Likes: 31
From: Nebraska
Mine will lock up occasionally and wont let me change screens on the preset list - But this has only happened since the latest update. I will probably try the reset to see if it helps. I wouldn't mind rearranging my presets anyway.
Cross-Country
Joined: Mar 2021
Posts: 54
Likes: 36
Cross-Country
Joined: Mar 2021
Posts: 54
Likes: 36
Trending Topics
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Yes, you will have to set your presets again but the Master Reset usually clears up issues you’re having and some you don’t see.
Do you know how to do it?
With the soft reboot, which involves holding down the power and track forward buttons for a few seconds until the screen goes off, you won’t lose your presets but you will have to reset the clock because it’ll be behind one hour afterwards.
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
10 Most Surprising 2026 Ford Truck Features!
Joe Kucinski
Top 10 Ford Trucks Coming to Mecum Indy 2026
Brett Foote
5 Best / 5 Worst Ford Truck Wheels of All Time
Joe Kucinski
Ford Super Duty: 5 Things Owners LOVE, 5 Things They LOATHE!
Joe Kucinski
Every 2026 Ford Truck Engine RANKED from WORST to FIRST!
Michael S. Palmer
The Best F-150 Deal of Every Trim Level (XL through Raptor)
Joe Kucinski
Thread Starter
|
Laughing Gas
Joined: Nov 2019
Posts: 852
Likes: 90
From: Florida
You should just do a Master Reset of the SYNC 3 system instead of the soft reboot.
Yes, you will have to set your presets again but the Master Reset usually clears up issues you’re having and some you don’t see.
Do you know how to do it?
With the soft reboot, which involves holding down the power and track forward buttons for a few seconds until the screen goes off, you won’t lose your presets but you will have to reset the clock because it’ll be behind one hour afterwards.
Yes, you will have to set your presets again but the Master Reset usually clears up issues you’re having and some you don’t see.
Do you know how to do it?
With the soft reboot, which involves holding down the power and track forward buttons for a few seconds until the screen goes off, you won’t lose your presets but you will have to reset the clock because it’ll be behind one hour afterwards.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Tap the Settings button, then tap General, then scroll to the bottom and tap Master Reset.
Do this while the vehicle is running and parked.
The SYNC screen will go black after you hit Master Reset so don’t freak out……Lol
That’s what it’s suppose to do and the entire process should take less than 2 minutes.
Everything will be put back to factory specs so be prepared to set everything up again.
This will usually clear up SYNC 3 glitches but if the problem still persists, you might have an APIM issue so a trip to your local Ford dealer will be required to confirm this.
Do this while the vehicle is running and parked.
The SYNC screen will go black after you hit Master Reset so don’t freak out……Lol
That’s what it’s suppose to do and the entire process should take less than 2 minutes.
Everything will be put back to factory specs so be prepared to set everything up again.
This will usually clear up SYNC 3 glitches but if the problem still persists, you might have an APIM issue so a trip to your local Ford dealer will be required to confirm this.
Lead Driver
Joined: Oct 2014
Posts: 5,934
Likes: 1,351
From: NY/Canada border
Been having this issue intermittently.
when I put the truck in reverse, sometimes tbe “ + “ sign to zoom in doesn’t appear. I have to put the truck in park then reverse again and it works fine.
https://youtu.be/1xuc3tyGmpM
when I put the truck in reverse, sometimes tbe “ + “ sign to zoom in doesn’t appear. I have to put the truck in park then reverse again and it works fine.
https://youtu.be/1xuc3tyGmpM
You are describing a soft reset. You lose nothing. The station you're listening to at the time returns, your presets remain and the clock time does not change. Once the screen goes black, release the buttons and it will do it's own thing and return you to the place you were previously listening to.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Based on your profile, it looks like your SD has MFT which is not the same as SYNC 3 which is what this posting is based on and the newer SYNC 4 systems.
Although many prefer MFT, I would agree that the older system is bad.
Although many prefer MFT, I would agree that the older system is bad.
Senior User
Joined: Jan 2021
Posts: 426
Likes: 92
If you watch the video posted in the first post his is a Sync 3 not a MFT.
More Turbo
Joined: Dec 2020
Posts: 598
Likes: 218
From: New Jersey
no need to reset it.
I have had this problem too on my '21. I believe it is from starting the truck and very quickly going into reverse. It will go away if you turn the truck off and back on again. It's annoying, but it beats resetting the sync system and losing some settings (screen brightness, ambient preset ect). To avoid this bug, I've found if I start the truck and just give it a few seconds to fully boot (map appearance ect), then reverse, the + will appear every time.
I have had this problem too on my '21. I believe it is from starting the truck and very quickly going into reverse. It will go away if you turn the truck off and back on again. It's annoying, but it beats resetting the sync system and losing some settings (screen brightness, ambient preset ect). To avoid this bug, I've found if I start the truck and just give it a few seconds to fully boot (map appearance ect), then reverse, the + will appear every time.