There, fixed that for you. Luck, along with dealer support in a given area.
When I lived and worked in the north land, it seemed to me like most areas where I was working Ford dealers seemed to be more on top of customer service than the others. GM dealers seemed to have the worst rep for after sales support. Mopar was kind of hit or miss.
My area here in sunny AZ it is probably pretty even across the board. Although my wife had a Chevy Equinox, and now a Buick something; and what she tells me about the service dep’t at the nearest GM shop I don’t think I would give them any business.
I am currently in a RAM (2018 3500 DRW CTD) and am happy with 30,000 miles so far. Can’t comment about the gas engines though because I have no experience with the 6.4 HEMI; other than I see quite a few on the road, if that means anything.

 

Agreed. Service departments make or break a brand experience. Ram by me, (although I was on a first name basis with everyone in 6 months because I was in there enough!) Were great. Ford by me won't barely return phone calls.

 

I don't know about the 6.4 but I owned a RAM 1500 with the 5.7 for ~5 years/50K miles. Worked it pretty hard with the majority of miles towing. Followed the severe maintenance schedule and never had any mechanical issues. Also had a very good and responsive service dept at that dealer. Completely happy with the truck and how it performed. When we wanted to upgrade the trailer and needed a HD truck I initially intended to stick with the RAM given the experience with the 1500 so was looking at the then-new 2500's with 6.4L and 8-speed. This is where the dealer fell apart. They had zero interest in working with me, especially when it came to the trade-in value on the 1500 which I felt like they were undervaluing more than I was willing to compromise on. Found my current F-250 w/6.2L at the local Ford dealer sort of hiding out at the back of the lot. Had everything on it that I felt like was a requirement and at the time the BLIS on the Ford worked with up to 33 foot trailers while on the RAM it didn't work with a trailer connected. Ford dealer worked a great deal for me and offered almost $3K more for the trade-in value of the 1500 compared to the RAM dealer - in the end I got what I believe was a much better truck for ~8K less than the RAM 2500 deal. So far I've been happy with the service dept there as well. At ~24k miles on the F-250, again the majority towing, absolutely no issues with the 6.2 or the truck in general. I don't baby it when towing - running the mountain passes it revs as needed for as long as is needed and does a great job. I had the oil analyzed just prior to the most recent oil change - around 20k miles - and was quite happy with the report that showed a better than average oil quality compared to their 6.2l baseline. At this point I think the RAM dealer did me a favor as I think the F-250 is a much better truck than the RAM 2500's I had test-driven at the time.

 

Seems that luck has a lot to do with the reliability of American trucks.

 

Yes, no brand is perfect. Quality is so much better than 30 years ago.

 

That is true.

 

There, fixed that for you. I had one turdota........pushed the POS over a cliff.
They are no better, just pay consumer reports, and a few other rags more money.

 

That’s not my experience.
To each his/her/ insert personal pronouns here/own.

 

It's either 'his' or 'her'. Nothing else.

Please let a Ford Truck forum be insulated from this degenerate BS infecting the US.


I think you should buy another Tindra. It can probably pull what you want anyways. Looks like Ford or any other American truck will not live to the faultless Toyota standards.

 

Agreed! And, if he thinks so little of Ford or other of the Big 3 trucks, WTF is he doing here? SMH

 

6.2l (Ford) 6.4l (Dodge) 6.6l (GM) doesn’t matter. They are all relatively same in power. It is the tranny that differentiates. Ford ten speed (best) Dodge (8 speed) and GM (six speed last).
this is coming from a guy that drove all GM for the last 35 years. Spent a LOT of time driving/researching before I bought the Ford last year.

 

No one has faultless standards.
With that said the “Big 3” could up their design and quality game.
My personal experience has been I’ve less problems with Fords compared to the GM trucks I’ve owned. The “Japanese brand” trucks I’ve owned have had the least problems of all. Only one of those Japanese trucks was actually made in Japan. The others were made either in America or Mexico.
Maybe it has more to do with corporate philosophy or something.

 

As my mechanic has said they all have issues it depends on which ones you want to deal with.

 

i do agree with this but to be fair similar comments could be made of toyota and lack of updates. the tundra hasnt been a competitive truck for years in terms of specs, granted its not as bad as the titan. it sells because its a toyota and that means reliable to many people. In my case the only car ive had that has ever had an engine bust was a toyota. still like that car though.

 

Only car I have every had drop an engine was a Honda CR-V. Bought it after giving my Honda Accord to my FIL. He is still driving it with 250,000 miles on it. The CR-V only had 65,000 miles when the engine popped and I had all the mntc done on time at the dealer.