FordPass
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New User
Joined: Aug 2018
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From: MI, but FL winter
FordPass
Using the FordPass app on my phone, it used to give oil life and milage. About 6 months ago, it no longer showed oil life. Now, it just quit showing mileage. Is this normal? Its pretty much usless now.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Typical FordPass glitch.
I had the same issues for a couple of months but several weeks ago and after a FordPass app update, those features came back but lately, I lost my Health alert status feature on the app.
I noticed on my iPhone that a new FordPass update is available and it’s version 3.20.0
You might want to check your phone as well for this update.
Also, check for a SYNC 3 update on the Owner.Ford website.
I’m not saying this will solve your problems but it won’t hurt to check and update if they’re available for you.
I had the same issues for a couple of months but several weeks ago and after a FordPass app update, those features came back but lately, I lost my Health alert status feature on the app.
I noticed on my iPhone that a new FordPass update is available and it’s version 3.20.0
You might want to check your phone as well for this update.
Also, check for a SYNC 3 update on the Owner.Ford website.
I’m not saying this will solve your problems but it won’t hurt to check and update if they’re available for you.
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New User
Joined: Aug 2018
Posts: 23
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From: MI, but FL winter
Thanks guys, I dunno. My phone FordPass app says it was updated yesterday. I deleted it, and started over. Still the same. Only thing it shows is VIN, and license. No odometer, fuel, oil life etc. I rebooted phone, also, no change.
Got in the vehicle, clicked on settings, its connected to the house WIFI, says signal strong, auto updates are turned on, but says last update was in 2018. I hit the "scan for new updtates" and it did the rotating circle like its checking. After 10 minutes got tired of waiting, and shut it off and came in.
I guess its no big deal, when i drive I can see my mileage, fuel, and can check oil life in settings.
Got in the vehicle, clicked on settings, its connected to the house WIFI, says signal strong, auto updates are turned on, but says last update was in 2018. I hit the "scan for new updtates" and it did the rotating circle like its checking. After 10 minutes got tired of waiting, and shut it off and came in.
I guess its no big deal, when i drive I can see my mileage, fuel, and can check oil life in settings.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Thanks guys, I dunno. My phone FordPass app says it was updated yesterday. I deleted it, and started over. Still the same. Only thing it shows is VIN, and license. No odometer, fuel, oil life etc. I rebooted phone, also, no change.
Got in the vehicle, clicked on settings, its connected to the house WIFI, says signal strong, auto updates are turned on, but says last update was in 2018. I hit the "scan for new updtates" and it did the rotating circle like its checking. After 10 minutes got tired of waiting, and shut it off and came in.
I guess its no big deal, when i drive I can see my mileage, fuel, and can check oil life in settings.
Got in the vehicle, clicked on settings, its connected to the house WIFI, says signal strong, auto updates are turned on, but says last update was in 2018. I hit the "scan for new updtates" and it did the rotating circle like its checking. After 10 minutes got tired of waiting, and shut it off and came in.
I guess its no big deal, when i drive I can see my mileage, fuel, and can check oil life in settings.
Check for new SYNC 3 updates on the Owner.Ford.com website and check your phone for FordPass app updates.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Just curious.
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Fleet Mechanic
Joined: Jul 2005
Posts: 1,463
Likes: 103
From: Staten Island, NY
Thanks guys, I dunno. My phone FordPass app says it was updated yesterday. I deleted it, and started over. Still the same. Only thing it shows is VIN, and license. No odometer, fuel, oil life etc. I rebooted phone, also, no change.
Got in the vehicle, clicked on settings, its connected to the house WIFI, says signal strong, auto updates are turned on, but says last update was in 2018. I hit the "scan for new updtates" and it did the rotating circle like its checking. After 10 minutes got tired of waiting, and shut it off and came in.
I guess its no big deal, when i drive I can see my mileage, fuel, and can check oil life in settings.
Got in the vehicle, clicked on settings, its connected to the house WIFI, says signal strong, auto updates are turned on, but says last update was in 2018. I hit the "scan for new updtates" and it did the rotating circle like its checking. After 10 minutes got tired of waiting, and shut it off and came in.
I guess its no big deal, when i drive I can see my mileage, fuel, and can check oil life in settings.
Junior User
Joined: Feb 2021
Posts: 63
Likes: 9
it will only work if you take the Tesla badge off the front of the car and replace it with a blue oval, OEM mud flaps enhance reception too
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Ford Pass doesn't use your Wi-Fi and doesn't really care about Sync. The Ford Pass system uses an embedded cellular modem in your vehicle. That's why it's able to tell you where your truck is located and it works as long as you're in an area with cellular coverage. That's also why you can hit the "refresh" button on the app. It goes out and finds your truck and downloads the data. Also, you don't need Navigation for it to work properly. My wife's 2019 Escape does not have Nav but Ford Pass knows where its parked. Even without Nav there's a GPS receiver in the vehicle (that's how you can set the clock using GPS time).
Not all Ford vehicles that use FordPass will have an embedded modem in the actual vehicle.
I use FordPass with my 2016 F150 and it definitely doesn’t have the embedded modem in the vehicle.
When my vehicle is connected to a WiFi source, I can see where my F150 is located via the FordPass app.
Ford vehicles that use “Ford Connect” will have the embedded vehicle modem and it’s required.
I might be off a year but I believe Ford started equipping F150’s with Ford Connect in 2018.
Fleet Mechanic
Joined: Jul 2005
Posts: 1,463
Likes: 103
From: Staten Island, NY
You’re wrong about FordPass.
Not all Ford vehicles that use FordPass will have an embedded modem in the actual vehicle.
I use FordPass with my 2016 F150 and it definitely doesn’t have the embedded modem in the vehicle.
When my vehicle is connected to a WiFi source, I can see where my F150 is located via the FordPass app.
Ford vehicles that use “Ford Connect” will have the embedded vehicle modem and it’s required.
I might be off a year but I believe Ford started equipping F150’s with Ford Connect in 2018.
Not all Ford vehicles that use FordPass will have an embedded modem in the actual vehicle.
I use FordPass with my 2016 F150 and it definitely doesn’t have the embedded modem in the vehicle.
When my vehicle is connected to a WiFi source, I can see where my F150 is located via the FordPass app.
Ford vehicles that use “Ford Connect” will have the embedded vehicle modem and it’s required.
I might be off a year but I believe Ford started equipping F150’s with Ford Connect in 2018.
I stand corrected. I didn't know that about the 2016's.
You are off by a year though. My 2017 F150 does have the modem so Ford Pass can find it no matter where it is. Sort of like a poor man's Lo-Jack.
Fleet Mechanic
Joined: Sep 2016
Posts: 1,801
Likes: 48
From: Abilene TX.
My 2015 F150 Lariat Screw, 501A didn't have Pass But my 2018 Lariat Screw 5001A does. 2018 Edge SEL had the dashboard but no remote start lock or unlock except with the fob. The 2020 Edge Titanium has the Works.
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