Originally Posted by Rich53

Mine has always done this.

Originally Posted by Jprockin

I was wondering the same thing. Contacted my dealer a while back.....service manager had not heard of it till I brought it up. He then commenced to telling it me it does not apply to to truck for different reasons, wrong build date....wrong plant...wrong ratio. I corrected him on them, because they did apply to truck. Besides rear ratio. I asked him how the ratio in the rear diff has anything to do with needle bearings on a trans planet. He agreed it didnt make sense but nothing they could do.

Originally Posted by Brantel

Actually that is stating those trucks are now eligible for this repair. They are rolling this out in stages. Make no mistake about it, this impacts most if not all of the 2020's with the 10 speed.....

Originally Posted by bertschb

I understand the part that fails is in the letter. What isn't clear is if this part is from a bad batch or if it's 100% failure for this part in all applications. It also isn't clear what causes the part to fail (e.g. excessive heat, incorrect assembly, etc). Either way, the more I think about Ford not sharing the full scope of the problem, I think I'm going to just order a new truck. I realize a new truck will take months to arrive but I'd rather get my order in now and then just HOPE my transmission lasts until the new truck arrives. I don't want the transmission to fail this fall then try to find a replacement.

Your point about Ford instructing dealers to repair all vehicles in inventory and not allow demonstrations is excellent. Thanks for pointing that out again.

Originally Posted by bheath26

Anyone have this repair done yet?

Originally Posted by Peacemakers

HELP PLEASE

I do Hotshot Trucking with my 2020 F350 and my Transmission went down 2 days ago after picking up a load. I managed to return the load to the shipper and then limped to my home dealership. After diagnostics, the Service adviser called me saying Ford only covers Gear Ratios 4.1, 4.33 & 4.88 and mine does NOT apply!

Who can give me advise as to what to do and who to contact because this is just ridiculous!!!! I had the same Wrench sign come on, stuck in 3rd gear, no reverse and everything happening the same as laid on in the symptoms but because my gear ratio is "lower", I think it's a 3.73,

Ford is refusing to cover my Truck. Any advise to resolve this matter will be appreciated

Originally Posted by Jprockin

Just called my dealer. I meet the criteria for the CSP but my vin is not covered on it! He said it may be do to the 3.55 gears. I said that has nothing to do with needle bearings in a planetary in the trans. He agreed and apologized. He said the parts arent available yet. I'm really hoping the vin is added. Truck shifts rough and stalled on me last weekend when I was backing down my driveway in N.C. fired right back up but I'm glad I was at the bottom of the hill. Let him know that. He said they could look at it but obviously it wont do it while they are on thier 2 mile test drive. Pretty damn frustrating. 2020 f250...7.3....3.55 gear. 25k miles.

Originally Posted by Peacemakers

I do Hotshot Trucking and my 2020 F350 Transmission went out 4 days ago right after picking up a load.

Wrench light came on, stuck in 3rd gear and no reverse.

Ford says they cannot help with Customer Satisfaction Program because my Gear Ratio is 3.55 or something in the 3’s and not 4.10 and higher!

Same engine, same transmission but because my gear ratio is lower they're refusing to apply the CSP!

Does anyone have any about idea how I can get this resolved?

Originally Posted by Donnie Darko

How many miles are on your truck?

Originally Posted by senix

So no warranty on the truck or powertrain? How many miles?