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Sync 3 Preset Issue

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Old Jan 15, 2021 | 08:37 AM
  #1  
brideout31's Avatar
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Sync 3 Preset Issue

I just bought a 2021 F-350 with Sync 3. I have three pages of presets set on the tuner. My issue is the first two presets will change their icon to the most recent channels I have listened to. But when you click on that preset you will be directed to the actual channel that was preset. I listed an example below. I have been through all of the settings and I can not find where to disable this.

Preset 1: Channel 10
Preset 2: Channel 11
Preset 3: Channel 12
Preset 4: Channel 13

When I click on preset 3, preset 1's icon becomes channel 12s. When I click on preset 4, preset 1's icon becomes channels 13s and preset 2 changes to channel 12s icon.
Now when I click back on preset 1, channel 10 plays and the icon changes back to channel 10s.

It is almost like the first two are for recent channels played but only the icon appears. This only happens when I select SirusXM channels and not FM radio channels.
Any help is much appreciated. I am on sync version 3.4
 
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Old Jan 15, 2021 | 09:25 AM
  #2  
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Originally Posted by brideout31
I just bought a 2021 F-350 with Sync 3. I have three pages of presets set on the tuner. My issue is the first two presets will change their icon to the most recent channels I have listened to. But when you click on that preset you will be directed to the actual channel that was preset. I listed an example below. I have been through all of the settings and I can not find where to disable this.

Preset 1: Channel 10
Preset 2: Channel 11
Preset 3: Channel 12
Preset 4: Channel 13

When I click on preset 3, preset 1's icon becomes channel 12s. When I click on preset 4, preset 1's icon becomes channels 13s and preset 2 changes to channel 12s icon.
Now when I click back on preset 1, channel 10 plays and the icon changes back to channel 10s.

It is almost like the first two are for recent channels played but only the icon appears. This only happens when I select SirusXM channels and not FM radio channels.
Any help is much appreciated. I am on sync version 3.4
This happens on my 2021, as well. It's an inconvenience.
 
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Old Jan 16, 2021 | 09:54 AM
  #3  
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Originally Posted by Kidder69
This happens on my 2021, as well. It's an inconvenience.
Plus one here. Same issue on my 2021.
 
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Old Jan 16, 2021 | 03:44 PM
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From: Mineral, VA
Same issue on my 2021. Did anyone make changes using Forscan? I added the heated seats to my screen, but don’t know if I had this issue prior.
 
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Old Jan 16, 2021 | 04:09 PM
  #5  
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Originally Posted by Dthiss
Same issue on my 2021. Did anyone make changes using Forscan? I added the heated seats to my screen, but don’t know if I had this issue prior.
No changes from me. The issue presented itself driving home from the dealer.
 
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Old Jan 17, 2021 | 07:08 AM
  #6  
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Originally Posted by Dthiss
Same issue on my 2021. Did anyone make changes using Forscan? I added the heated seats to my screen, but don’t know if I had this issue prior.
Same issue for me on my 2021 and I made a bunch of changes in Forscan. However this occurred before I made any changes also.
 
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Old Jan 17, 2021 | 08:11 AM
  #7  
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From: White Lake, MI
Same issue here. I was the first one to bring it to my dealer's attention, they said they'd look into it. I figured I'd address it with the first oil change.
 
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