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Dealer ordered a new window..

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Old Dec 21, 2020 | 11:10 AM
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Dealer ordered a new window..

Rear window quit defrosting, Dealer checked it, has voltage across the whole thing but it only defrosts the driver side. It worked fine last year, no obvious damage at all.


 
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Old Dec 21, 2020 | 11:27 AM
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Glad to hear they are getting it replaced for you. The passenger side on mine is the only side that defrosts, the other areas have visible defects in the grid lines. I took it in when I first noticed it, at around 3k mi.. The tech confirmed the faulty grid lines and I was told they needed to get Ford approval. Several months later no word from the dealer or Ford, now I'm told they would need to start the process from scratch. I think I'll just live with it.

What year and miles on the truck when you took it in?
 
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Old Dec 21, 2020 | 01:46 PM
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2019, 29,000
 
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Old Dec 21, 2020 | 07:37 PM
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Mine looks just like the OP. Dealership had to order the glass two times because they were sent aftermarket product instead of OEM. It's scheduled to be replaced the first week in January.
 
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Old Dec 22, 2020 | 05:39 AM
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Originally Posted by SCOTTx88
2019, 29,000
Make them replace yours, that is what the warranty is for. Or go to another dealer from now on.
 
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Old Dec 22, 2020 | 09:32 AM
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Most are made by screen printing a conductive ink onto the glass which can sometimes leave voids during the printing process. For those that are out of warranty, there are several defroster repair kits available to correct the continuity of the grid.
 
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Old Dec 22, 2020 | 01:46 PM
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Originally Posted by V10DoubleTow
Most are made by screen printing a conductive ink onto the glass which can sometimes leave voids during the printing process. For those that are out of warranty, there are several defroster repair kits available to correct the continuity of the grid.
Permatex makes a kit that works very well.
 
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Old Dec 23, 2020 | 09:10 AM
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I just noticed mine the other day. 3 lines on the driver side don't work.

But my windows are tinted, so I'm sure the dealer will blame it on that. I'll just live with it.
 
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Old Dec 24, 2020 | 01:30 AM
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Mine worked for 3 winters then quit. Dealer replaced on extended warranty.
 
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