Sync 3 CarPlay issues

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Oct 17, 2020 | 10:30 AM

2018f3504435

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Sync 3 CarPlay issues

I converted my 2018 F350 XLT from a 4in sync screen to the 8in screen with Nav using a 4d tech harness all plug and play works well for the most part. When using CarPlay if the phone rings it pops up on the screen but no audible ringtone is heard. If you answer it through the truck you can not hear the caller at all. I have to switch to speakerphone and talk through my phone

my APIM was out of a lariat with nav if it matters I did no forscan changes simply plugged it in and went to using it Some of the other bugs I have is when turning up the volume the **** changes the physical volume but the gauge in the display does not change same with fan speed it pops up and physically changes but on the screen the speed doesn’t sweep up and down

let me know any thoughts you guys have and I’d be glad to share any helpful info with others who want to swap

Oct 17, 2020 | 03:30 PM

GABAR

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Joined: Dec 2016

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From: GA

Is the SYNC 3 system up to date?

What version is it on.

Definitely sounds like an APIM issue.

Oct 26, 2020 | 11:30 AM

2018f3504435

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Quote:

Originally Posted by GABAR

Is the SYNC 3 system up to date?

What version is it on.

Definitely sounds like an APIM issue.

finally had a chance to look at it. I have version 2.2 software

Oct 26, 2020 | 04:33 PM

GABAR

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From: GA

Quote:

Originally Posted by 2018f3504435

finally had a chance to look at it. I have version 2.2 software

j

Yes, I think you need a system update.

Oct 26, 2020 | 07:02 PM

2018f3504435

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What’s the chances of bricking the APIM when I try to update

Oct 27, 2020 | 05:05 PM

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

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From: GA

Quote:

Originally Posted by 2018f3504435

What’s the chances of bricking the APIM when I try to update

If you’re just trying to update the SYNC 3 system to something other than 3.4, bricking the APIM shouldn’t be anything to worry about.

SYNC 3.4 is a bit more involved, takes longer, and is basically changing the entire GUI.

If you’re not comfortable doing this, then you shouldn’t attempt it because some people have actually bricked their APIM trying to upgrade to 3.4.

There are many postings on here and other places talking about this update and I’m sure others will help or walk you through it.

Oct 28, 2020 | 12:32 PM

ZooDad

Retired guy fixn stuff

Joined: Mar 2009

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From: East TN

Quote:

Originally Posted by 2018f3504435

What’s the chances of bricking the APIM when I try to update

I just used this Sync 3 updater to update (4) trucks from Sync 3 3.0.19205 to Sync 3 3.4.20196. No issues. (2) of them are DIY Sync 3 updgrades.

You will need to update from 2.2 to 3.0 first though.
If interested hit me up on PM.

ZooDad