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Old Jun 17, 2020 | 08:31 AM
  #1  
Redrockerstl55's Avatar
Redrockerstl55
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From: St Louis Suburbs
CSX Tracking

Hey Guys,

Is there anyone here who knows how to track our trucks on CSX?

I found this by doing searches but I cannot find any info on how to filling the missing holes...like the vehicle initials, car number, etc.

Can anyone help?

Thank you.1. Call the CSX 1-800-235-2352

2. When prompted for location or weight, press "1" on your phone for location.

3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.

4. When prompted for the car number, say 907048 (or whatever your number is)

5. When prompted for next car say DONE.

6. That's it; enjoy your updated status report.
 
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Old Jun 17, 2020 | 09:45 AM
  #2  
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I think the dealer has access to this information, maybe the sales guy would be willing to give it to you.
 
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Old Jun 17, 2020 | 10:49 AM
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Great question!!! Would like to know myself.
 
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Old Jun 17, 2020 | 11:42 AM
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Once it's on the rail car, the dealer can pull that info and provide to you. Then take the number and call CSX per the above. Last year, I tracked my 2019 from KTP to the Hill Country of Texas using the above (5 days). Do not call any other number to speak with a real person. Use the automated system.
 
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Old Jun 17, 2020 | 05:11 PM
  #5  
Redrockerstl55's Avatar
Redrockerstl55
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From: St Louis Suburbs
Originally Posted by kry226
Once it's on the rail car, the dealer can pull that info and provide to you. Then take the number and call CSX per the above. Last year, I tracked my 2019 from KTP to the Hill Country of Texas using the above (5 days). Do not call any other number to speak with a real person. Use the automated system.
Thank you for this info! Huge help!

Much appreciated.

 
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Old Jun 17, 2020 | 07:31 PM
  #6  
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Originally Posted by Redrockerstl55
Thank you for this info! Huge help!

Much appreciated.
You bet.
 
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