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CarPlay and Sync3 volume issues

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Old May 10, 2020 | 12:03 PM
  #1  
NewXer's Avatar
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Tuned
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CarPlay and Sync3 volume issues

Anyone else really into a scenario where you can not change the volume when plugged into CarPlay and on XM?

Frequently I am unable to change volume when my phone is plugged in to leverage CarPlay.

I always notice the issue when I’m using XM. The behavior continues if I switch to FM or AM source.

Behavior stops when I unplug the phone.

Today, I noticed the behavior when I plugged in the phone before starting the truck... but I can not duplicate the behavior.

I think this started suddenly sometime in Feb, so I figured the truck received an OTA update. With Covid, just forgot about it.

Anyone else see this?
 
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Old May 10, 2020 | 01:16 PM
  #2  
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GABAR
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Joined: Dec 2016
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From: GA
Originally Posted by NewXer
Anyone else really into a scenario where you can not change the volume when plugged into CarPlay and on XM?

Frequently I am unable to change volume when my phone is plugged in to leverage CarPlay.

I always notice the issue when I’m using XM. The behavior continues if I switch to FM or AM source.

Behavior stops when I unplug the phone.

Today, I noticed the behavior when I plugged in the phone before starting the truck... but I can not duplicate the behavior.

I think this started suddenly sometime in Feb, so I figured the truck received an OTA update. With Covid, just forgot about it.

Anyone else see this?
Hmmm, that’s a new one.

Have you tried a Master Reset of the SYNC 3 system?

Sometimes when this is done, the strange problems that you’re having will be rectified.

Do you know how to do the Master Reset?
 
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Old May 10, 2020 | 08:48 PM
  #3  
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XLTeaser
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Do a search on the latest Waze app update and volume/speaker issues. It’s been wreaking havoc with CarPlay and multiple vehicle infotainment systems. I ended up deleting Waze till they find a fix.
 
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Old May 10, 2020 | 10:35 PM
  #4  
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Originally Posted by XLTeaser
Do a search on the latest Waze app update...
That would likely be the common thread. I use Waze quite a bit. Thanks a bunch.
 
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Old May 10, 2020 | 10:36 PM
  #5  
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NewXer
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From: North Texas
Originally Posted by GABAR
Hmmm, that’s a new one.

Have you tried a Master Reset of the SYNC 3 system?

Sometimes when this is done, the strange problems that you’re having will be rectified.

Do you know how to do the Master Reset?
saw that documented somewhere. Based on the other reply about Waze, I can handle the issue better now that I know the cause.
 
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