Notices
2015 - 2020 F150 Discuss the 2015 - 2020 Ford F150
Sponsored by:
Sponsored by:

Phone/Sync problems

Thread Tools
 
Search this Thread
 
Old May 5, 2020 | 03:11 PM
  #1  
Colu41's Avatar
Colu41
Thread Starter
|
Junior User
Joined: Jan 2020
Posts: 53
Likes: 0
Phone/Sync problems

In my 2015 F150 my phone will connect to Sync, but when I try switching it from the radio to BT, it doesnt switch. I've Googled this only to find the problems people are having not being able to connect their phone. My phone is connected. It says it on the display, it just won't switch over to BT Stereo when I click it. Just stays on the radio. Any tips?
 
Reply
Old May 5, 2020 | 03:39 PM
  #2  
JKBrad's Avatar
JKBrad
Moderator
Veteran: Army
20 Year Member
Liked
Loved
Joined: May 2005
Posts: 8,208
Likes: 1,223
From: San Antonio, TX
Club FTE Gold Member
Is the volume up on your phone or is the music app enabled?
 
Reply
Old May 5, 2020 | 04:25 PM
  #3  
Colu41's Avatar
Colu41
Thread Starter
|
Junior User
Joined: Jan 2020
Posts: 53
Likes: 0
Originally Posted by JKBrad
Is the volume up on your phone or is the music app enabled?
Yes. Everything is fine on my phone. It's just when I hit the BT Stereo button, it never switches from the radio to BT it just keeps playing the radio.
 
Reply
Old May 6, 2020 | 02:27 PM
  #4  
GABAR's Avatar
GABAR
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
I hope I’m wrong but it sounds like your APIM is acting up.

Have you had it checked by your dealer?

Before going this route, have you tried a Master Reset of the system?

You have a 2015 so did you swap the system from MFT to SYNC 3 or did you purchase it new with SYNC 3.
 
Reply
Old May 6, 2020 | 03:22 PM
  #5  
Colu41's Avatar
Colu41
Thread Starter
|
Junior User
Joined: Jan 2020
Posts: 53
Likes: 0
Originally Posted by GABAR
I hope I’m wrong but it sounds like your APIM is acting up.

Have you had ir checked by your dealer?

Before going this route, have you tried a Master Reset of the system?

You have a 2015 so did you swap the system from MFT to SYNC 3 or did you purchase it new with SYNC 3.
I didn't swap anything. And I'm pretty sure it's never been messed with.
 
Reply
Old May 6, 2020 | 03:58 PM
  #6  
GABAR's Avatar
GABAR
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Originally Posted by Colu41
I didn't swap anything. And I'm pretty sure it's never been messed with.
The reason I asked was because 2015 F150’s didn’t come with SYNC 3......they came with MFT.

If you purchase it used, then perhaps the previous owner swapped the MFT system out for SYNC 3 or if you purchased it brand new, it must have been a very, very late 2015 build.

With that being said, try the master reset because sometimes that’ll clear up weird problems with the system and it’s features. If it doesn’t work, then the APIM is suspect because they’re known to cause problems with the infotainment system.
 
Reply
Old May 6, 2020 | 04:14 PM
  #7  
Colu41's Avatar
Colu41
Thread Starter
|
Junior User
Joined: Jan 2020
Posts: 53
Likes: 0
Originally Posted by GABAR
The reason I asked was because 2015 F150’s didn’t come with SYNC 3......they came with MFT.

If you purchase it used, then perhaps the previous owner swapped the MFT system out for SYNC 3 or if you purchased it brand new, it must have been a very, very late 2015 build.

With that being said, try the master reset because sometimes that’ll clear up weird problems with the system and it’s features. If it doesn’t work, then the APIM is suspect because they’re known to cause problems with the infotainment system.
I'll give it a try. Thanks. Just curious, what was the difference between MFT and Sync 3?
 
Reply
Old May 7, 2020 | 03:45 PM
  #8  
GABAR's Avatar
GABAR
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Originally Posted by Colu41
I'll give it a try. Thanks. Just curious, what was the difference between MFT and Sync 3?
MFT was a Microsoft based infotainment system and user interface that really wasn’t ready for prim time but some owners like it. Also, it’s definitely slower than SYNC 3.

Totally different screen display.

SYNC 3 is Blackberry based infotainment system and it also supports Apple CarPlay and Android Auto.

It’s more advanced than MFT and it also supports more apps but the main thing is the ability to use the cell phone / car interface from Apple or Google and both of these interfaces blow the stock MFT and SYNC 3 Interface out of the water.
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-1

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-2

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-3

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
story-4

10 Best Ford Truck Engines We Miss the Most!

 Joe Kucinski
story-5

2026 Shelby F-150 Off-Road: Better Than a Raptor R?

 Brett Foote
story-6

2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

 Michael S. Palmer
story-7

10 Most Surprising 2026 Ford Truck Features!

 Joe Kucinski
story-8

Top 10 Ford Trucks Coming to Mecum Indy 2026

 Brett Foote
story-9

5 Best / 5 Worst Ford Truck Wheels of All Time

 Joe Kucinski
Old May 7, 2020 | 04:26 PM
  #9  
Colu41's Avatar
Colu41
Thread Starter
|
Junior User
Joined: Jan 2020
Posts: 53
Likes: 0
Originally Posted by GABAR
MFT was a Microsoft based infotainment system and user interface that really wasn’t ready for prim time but some owners like it. Also, it’s definitely slower than SYNC 3.

Totally different screen display.

SYNC 3 is Blackberry based infotainment system and it also supports Apple CarPlay and Android Auto.

It’s more advanced than MFT and it also supports more apps but the main thing is the ability to use the cell phone / car interface from Apple or Google and both of these interfaces blow the stock MFT and SYNC 3 Interface out of the water.
Cool. Well I master reset and reconnected my phone and works fine now. I started noticing problems when my wife hooked up her phone also. So it would almost get confused at which phone to connect and got harder and harder to do so. Eventually just stopped connect. But all is well now. I'll just tell her to stop connecting her phone to my truck 😆
 
Reply
Old May 8, 2020 | 10:13 AM
  #10  
CR172's Avatar
CR172
Fleet Mechanic
5 Year Member
Photogenic
Photoriffic
Liked
Joined: Feb 2017
Posts: 1,597
Likes: 83
From: N. Texas
Originally Posted by GABAR
MFT was a Microsoft based infotainment system and user interface that really wasn’t ready for prim time but some owners like it. Also, it’s definitely slower than SYNC 3.

Totally different screen display.

SYNC 3 is Blackberry based infotainment system and it also supports Apple CarPlay and Android Auto.

It’s more advanced than MFT and it also supports more apps but the main thing is the ability to use the cell phone / car interface from Apple or Google and both of these interfaces blow the stock MFT and SYNC 3 Interface out of the water.
The MFT in my truck does all I need it to do. If I need directions I just use my Pixel and Waze or Google maps. I can't stand the Stinc 3 screen in my wife's edge. Too damn distracting. I am not one for all the bells and whistles. I prefer simplicity.
 
Reply
Old May 9, 2020 | 07:37 AM
  #11  
GABAR's Avatar
GABAR
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Originally Posted by CR172
The MFT in my truck does all I need it to do. If I need directions I just use my Pixel and Waze or Google maps. I can't stand the Stinc 3 screen in my wife's edge. Too damn distracting. I am not one for all the bells and whistles. I prefer simplicity.
Hooray and good for you.

Glad to hear that MFT fulfill your wants and needs.
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
jrmiller1966
1997 - 2003 F150
1
May 7, 2010 09:10 PM
a ayala
1987 - 1996 F150 & Larger F-Series Trucks
3
Jun 9, 2009 10:01 PM
e-manfive
Explorer, Sport Trac, Mountaineer & Aviator
1
Oct 16, 2004 10:42 AM




All times are GMT -5. The time now is 06:35 PM.

story-0
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-1
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-2
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-3
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE
story-4
10 Best Ford Truck Engines We Miss the Most!

Slideshow: The 10 best Ford truck engines we miss the most.

By Joe Kucinski | 2026-05-12 13:09:47


VIEW MORE
story-5
2026 Shelby F-150 Off-Road: Better Than a Raptor R?

Slideshow: first look at the 810 hp 2026 Shelby F-150 Off-Road!

By Brett Foote | 2026-05-12 12:50:07


VIEW MORE
story-6
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

Slideshow: Everything You Need to Know about the 2027 Super Duty Carhartt Package!

By Michael S. Palmer | 2026-05-07 17:51:06


VIEW MORE
story-7
10 Most Surprising 2026 Ford Truck Features!

Slideshow: 10 most surprising Ford truck options/features in 2026.

By Joe Kucinski | 2026-05-05 11:17:22


VIEW MORE
story-8
Top 10 Ford Trucks Coming to Mecum Indy 2026

Slideshow: Here are the top 10 Fords coming to Mecum Indy 2026.

By Brett Foote | 2026-05-04 13:49:49


VIEW MORE
story-9
5 Best / 5 Worst Ford Truck Wheels of All Time

Slideshow: The 5 best and 5 worst Ford truck wheels of all time

By Joe Kucinski | 2026-04-29 16:49:01


VIEW MORE