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2020 Sync Issues

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Old Mar 19, 2020 | 03:55 PM
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2020 Sync Issues

2020 F250 been having some seriously crappy connectivity issues with the sync system.

apple car play still and issue, now the system locks up says phone volume even with Bluetooth disconnected and usb disconnected.

thoughts?

it’s been to the dealer they can find any issues, aside form my Bluetooth/CarPlay issues (another thread on this)
 
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Old Mar 20, 2020 | 07:29 AM
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From: GA
Originally Posted by Marco-Heavy
2020 F250 been having some seriously crappy connectivity issues with the sync system.

apple car play still and issue, now the system locks up says phone volume even with Bluetooth disconnected and usb disconnected.

thoughts?

it’s been to the dealer they can find any issues, aside form my Bluetooth/CarPlay issues (another thread on this)
Have you tried a Master Reset of the SYNC 3 system?
 
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Old Mar 20, 2020 | 07:52 AM
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there is clearly a bug in the Sync 3 found in 2020s, I have the same problem and its showing up here in a bunch of threads. It won't be resolved until they update. The only thing I have discovered that seems to work most of the time is waiting a few minutes before plugging the iPhone in. It's as though it won't initiate CarPlay if sync 3 is still launching. Only an observation.
 
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Old Mar 20, 2020 | 08:09 AM
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I had a glitch too, but by either plugging the phone in before hitting the starter button, or waiting until after the truck is running, then plugging the phone in, then no problems for me. Operates fine after that.
 

Last edited by tomfordgt; Mar 20, 2020 at 08:38 AM. Reason: add
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Old Mar 20, 2020 | 08:37 AM
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Yup been trying to get it resolved also have my thread here on the plagued issues. Really frustrating since this is a work truck and I am on my phone practically all day. Now I have to use my headset instead of the truck....a real PROBLEM FORD.

I've had it to 2 dealers, master resets, reboots defaults, nothing changes.

https://www.ford-trucks.com/forums/1...ll-issues.html
 
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Old Mar 20, 2020 | 08:56 AM
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Not sync issues it is Android Auto bugs causing the issues. Have the same problems with FCA, Hyundai, ect.

https://support.google.com/androidau.../2475001?hl=en
 
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Old Mar 20, 2020 | 09:11 AM
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For those using Samsung phones the latest update has made it so you have to plug, unplug, and plug back.in to use Android.Auto.
 
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Old Mar 20, 2020 | 09:50 AM
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Originally Posted by Marco-Heavy
Yup been trying to get it resolved also have my thread here on the plagued issues. Really frustrating since this is a work truck and I am on my phone practically all day. Now I have to use my headset instead of the truck....a real PROBLEM FORD.

I've had it to 2 dealers, master resets, reboots defaults, nothing changes.

https://www.ford-trucks.com/forums/1...ll-issues.html
Hopefully the next SYNC 3 update will fix the problem but who knows when that’ll be out.

Also, next Tuesday, the latest iOS update will be released so maybe that’ll solve your problems.

With that being said, and I hope I’m wrong but, you might just need a new APIM.
 
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Old Mar 20, 2020 | 04:30 PM
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Can we signup for notification of updates?
 
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Old Mar 22, 2020 | 10:51 AM
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From: GA
Originally Posted by Marco-Heavy
Can we signup for notification of updates?
Are you talking about notification updates from SYNC?
 
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Old Mar 22, 2020 | 11:18 AM
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From: Lost in the Ozone....
Originally Posted by Wyldfire
Not sync issues it is Android Auto bugs causing the issues. Have the same problems with FCA, Hyundai, ect.

https://support.google.com/androidau.../2475001?hl=en
My understanding the AA issues started with Android 10 on Samsung phones. It did on my phone. A patch was released that fixed mine.
 
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Old Mar 22, 2020 | 05:54 PM
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https://www.autoevolution.com/news/s...zy-142048.html
 
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Old Mar 22, 2020 | 06:23 PM
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From: Lost in the Ozone....
My GPS worked fine and I don't have a S20.
 
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Old Mar 22, 2020 | 06:53 PM
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Originally Posted by h20camper
My GPS worked fine and I don't have a S20.
This is in reference to call quality while on AA or CarPlay
 
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Old Mar 23, 2020 | 06:57 AM
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From: Lost in the Ozone....
Originally Posted by h20camper
My GPS worked fine and I don't have a S20.
Originally Posted by Marco-Heavy
This is in reference to call quality while on AA or CarPlay
I was referring to the article in the post above. Was trying to figure out its relationship to the thread. Sorry for any confusion.
 
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