I saved and waited, then waited and saved FINALLY today after $1,200 my Eazy-link tuner arrived! I will start this conversation off by openly admitting my stupidity toward tuning, deletions, etc, this is my first diesel (back to waited and saved scenario.)
My truck when purchased was already deleted but was lacking a physical tuner, directly after purchasing it I had to take it to the dealership to have work done and when the truck returned the tune seemingly didn't exist anymore. HP was lower, ran doggy, it didn't even sound the same.
Which brings us to today, I plugged in my new tuner and attempted to run a mild tune not knowing it was for non-deleted trucks. Now my truck sits in the driveway and will not start. From my understanding there are other tunes I can get specifically for my application, can some of the pros please help me out here? My kids are yelling, I feel like I just blew my savings, screwed up my truck and I'm out of whiskey...

 

Sounds like a bad situation got worse. Let's go from the beginning. So you say your truck was deleted before the dealer worked on it. Do you have the tuner? Or did you buy the truck, not knowing what it had on it? If you felt the dealer did something to affect it, why not remedy that, rather than ignore it......moving on to now. You need to try to UN-install that tune you put on the truck. It's not going to work. There is a mountain of sensors, that it thinks you still have hooked up, but they're gone. If you can't get it to un-install.....I am stumped.

It definitely pays to do a LOT of research, before doing anything to these very complicated trucks.

 

I do not have the original tuner. The truck was sold to me without it. The dealership had to remove the dash to replace AC evap, so not exactly their doing. It will not uninstall, I'm stumped as well sir.. I went with the most user friendly tuner I could find in hopes of avoiding this and now I don't even know...

 

With the EZ-LYNK, there isn't a save of your previous calibration like the SCT x4 has. Typically whatever company provided the tunes will also have a "return to stock" calibration in the list but that is (supposed to be) the OEM calibration which requires the emissions hardware in place.

Making ECM/TCM modifications to these trucks requires a lot of research with a lot of varying information on the internet that you have to figure out what is correct and incorrect. Things also changed in September 2019 where companies who were offering "off road/race" calibrations are now no longer doing so due to EPA stepping up enforcement of emissions laws. Tuning, in my opinion, is coming to an end on new trucks especially with encryption.

You have three options. (1) Locate a company who still sell no emissions calibrations for EZ LYNK that can be attached to your Auto Agent account. Or (2) Locate a company who has a hardware device on a shelf you can purchase with likely older no emisions calibrations loaded on the device that you can upload to the ECM. Or (3) get all of the emissions hardware back on the truck, take it to the dealer or diesel shop who has Ford IDS and reload the OEM calibrations (if you don't have the hardware, this is very expensive).

When you are uploading the calibrations, attach a battery charger to the passenger side, turn off air, radio, etc. and don't do anything while it's uploading (keep door open if open when you started). The charger is important because if your voltage gets too low while waiting on the upload, there is a chance you can brick the ECM/TCM.

You'll also likely need to clear the TCM adaptive tables after upload success, if the calibration includes one for the TCM. This can be done with FORscan. Then do as much of the TCM relearn as is safely possible.

You need to stop and either do a lot of research to see how you can un-brick your pickup or locate a diesel repair shop willing to quote and resolve this issue for you.

 

Here is the deal!!! you just need to upload the tune that was downloaded to your tuner. You know the one that made the truck run. Just plug the tuner back in and upload what the tuner thinks is the stock tune. Then the truck will run.
Then you need to find a shop that will tune the truck with the emission junk removed. That is harder than you think.
Most shops are afraid of tuning deleted trucks because the EP{A will shut them down. The EPA would send guys into smog shops and have the shop pass a car that obviously wouldn't pass smog and the EPA would take his license away and he could never get it back.
Tuner shops have experienced the same thing. They don't want the EPA to shut them down so there you go.
Nest time you go to the dealer tell them not to flash the truck.

 

The OP doesn't have the tuner that was used to put the calibration on the truck OP purchased. OP has the EZ-LYNK, so what you have said is not the deal. The EZ LYNK is not a tuner, it doesn't store any data. It's simply a network device that transmits data from WiFi (using the Auto Agent app on a phone or tablet) to OBD II. The EZ LYNK has a static IP address, DHCP is running on it which assigns the connected device(s) a dynamic IP address so it can communicate to Auto Agent via the phone or tablet. Or the EZ LYNK 2.0 now has Bluetooth which is likely an improvement.

OP erased the working calibration as part of the installation process to the ECM (step 3). Auto Agent does not back this up. If all of the calibrations on the Auto Agent profile are "emissions on" plus the downloadable generic "return to stock," OP lost the existing working calibration. If OP installs the stock calibration from Auto Agent, the truck will still be useless with the missing hardware.

Additionally, if the dealer had returned the ECM calibration back to stock and this truck doesn't have EGR/DPF/SCR, the OP would have never made it home with the truck.

 

Don't get to worked up. Its not that big of deal, for around $850 you can have a new set of custom tunes sent to your ezlynk account and be back on the road in about 30-45 min.

 

Damn brother, out of whiskey? Best of luck!

 

I guess OP is screwed. Does EZ Lynk sell delete tunes now? The dealer did something to the tune in his truck and flashed the truck with a update. Also OP said he had a tuner. Don't know what i missed. Before OP dropped $1,200 on a tuner he should have asked some questions first or maybe he did.
First thing is NEVER buy a deleted truck without the tuner. Next tell the dealer that the truck has a tune and not update the truck. .

 

Correct. And you suggested reinstalling the stock tune that you THINK was saved to the tuning device. It was not saved because the EZ link apparently doesn't do that. That's what he's trying to tell you but I guess you didn't read his post...

 

Since you now have a EZLynk you can call around the major tuners with your VIN and you might get lucky and find the original tune writer! Try calling GDP,CCT, to name a few major players. Unfortunately the tuner you just paid to get tunes was hit by the EPA with threats of huge fines and now will only supply emissions on tunes. Worth a shot to start calling the other guys!

 

So why buy a tuner that wont save the stock tune? I guess Ez Lynk is a pile then. What do you do if you want to return the truck to stock? This looks like a big problem for OP.
So what you are saying is OP bought a $1,200 tuner with tune and it erased the tune in his truck and now he will never get it back because the tune he has doesn't work in his truck?

 

No, OP said the truck did not have the original tuner hardware.

Tuning companies write calibrations for EZ LYNK which get uploaded to customer accounts that are connected to the Auto Agent app (linked technicians in Auto Agent). Finding the needed calibrations for EZ LYNK that will resolve the current state of his truck is the best option but that's going to be difficult. It's going to take some time to figure out who will sell OP the necessary calibrations to get the truck back to operational.

 

It is fine if you understand how the platform works prior to purchasing/using it. There is the generic OEM calibration but it is also (apparently) possible for the linked technician to get the correct Ford calibration via the VIN if they have that access and attach it to a customer's account.

If the changes that occurred in September 2019 had not occurred, OP would have had this resolved already with a phone call, a credit card and a little time to get the calibration loaded.

 

Looked at the other thread you posted in. PPEI quit supporting the weight loss treatment tunes a while ago. There's a lot of better tuners out there anyways. On the bright side you just saved your transmission.