2019 f150 xlt , android auto missing

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Feb 6, 2020 | 03:44 PM

Jamiebasspro

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2019 f150 xlt , android auto missing

Sync 3 , software 3.3 build 19052 , Android auto icon missing on head unit , truck is brand new just picked it up a few days ago , 2019 F150 XLT 302a trim , i downloaded the app plugged it into the usb on the truck and no icon

Feb 6, 2020 | 03:53 PM

ford390gashog

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From: Brentwood,CA

The app needs to be set up to allow permissions and should prompt you when connected with a proper data cable. Did you also install the android auto?

Feb 6, 2020 | 03:58 PM

Jamiebasspro

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Quote:

Originally Posted by ford390gashog

The app needs to be set up to allow permissions and should prompt you when connected with a proper data cable. Did you also install the android auto?

yes i installed android auto on my Samsung s9 and allowed permission plugged in to usb port in truck , maybe it is my cord i'm using

Feb 6, 2020 | 04:47 PM

msgtord

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From: Arizona/Texas

Did you download the AA app to your phone?

Disregard, i missed the part about downloading the app.

Try a different cable.

Feb 6, 2020 | 05:02 PM

Robbgt

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All the above. Need basically every permission enabled for the app and a good cable.

Android Auto needs to be enabled in settings, on page 2

Feb 6, 2020 | 05:08 PM

Jamiebasspro

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The problem is I don't have or can't get AA on my head unit , i checked the 2nd screen , I'm thinking it's my cord, I downloaded the app on my Samsung S9 and allowed all permissions and then plugged into one of the usb in the truck

Feb 6, 2020 | 06:31 PM

msgtord

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From: Arizona/Texas

Did you open the app on your phone prior to plugging it in?

And are you plugging the cord into the usb for sync?

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Feb 6, 2020 | 07:33 PM

msgtord

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From: Arizona/Texas

Quote:

Originally Posted by Jamiebasspro

I'm pretty sure I had the app open when i plugged it into the usb , I will uninstall the app from phone and reinstall and try again tomorrow, I'm using a 3.0 type C charging cord

I have the S9 and use the Samsung cord provided with the phone and have no problems.

Feb 6, 2020 | 07:39 PM

#10

Jamiebasspro

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Quote:

Originally Posted by Robbgt

All the above. Need basically every permission enabled for the app and a good cable.

Android Auto needs to be enabled in settings, on page 2

I don't even have the option to enable AA on my sync 3 due to the icon isn't there on page 2

Feb 7, 2020 | 07:34 AM

#11

GABAR

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Quote:

Originally Posted by Jamiebasspro

I'm pretty sure I had the app open when i plugged it into the usb , I will uninstall the app from phone and reinstall and try again tomorrow, I'm using a 3.0 type C charging cord

Are you using the cable that came with your phone or an aftermarket one.

Sometimes, this can and does make a difference.

Also, if it’s an “aftermarket cable”, I’ve heard that Android Auto can be finicky if the cable is too long.

Try a Master Reset of the SYNC system. This might bring up the missing icon.

Feb 7, 2020 | 08:47 AM

#12

Jamiebasspro

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Quote:

Originally Posted by GABAR

I just did a master reset and still no icon , i'm guessing there is no sense wasting money on a cord till I at least get the icon on my head unit, or do you think the app should put the icon on the screen with a proper cord ?

Feb 7, 2020 | 09:15 AM

#13

Robbgt

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From: FL

Quote:

Originally Posted by Jamiebasspro

I just did some digging and it looks like that icon only appears in settings once it has detected an android auto comparable phone. I would swap out the cord and give it another try.

Feb 7, 2020 | 09:17 AM

#14

GABAR

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From: GA

Quote:

Originally Posted by Jamiebasspro

That’s a very good question but if you still have the stock cable that came with your Android phone, it wouldn’t hurt to try it.

A good way to narrow things down would be to try your phone and the cable you have on another Ford vehicle.......if the same problem happens, then it has to be your phone or the cable and if not, then it’s either a
problem with the head unit or the actual USB port in the vehicle.