Ford Pass - Vehicle Location
Logistics Pro
Joined: Mar 2019
Posts: 4,064
Likes: 13
My LUCK!!! I "Uninstalled" the app, that was working fine, except for "location", went to PlayStore and reInstalled it. When I opened it, I had to plug in my username and password, it didn't remember them! I never "Force Stopped" the App or "Cleared Cache" so all of my settings should have stayed there, just like you guys? Anyway, when the App opened, my truck was there but also my wife's Fusion which was never there before and is not on FordPass? The truck said "You must Re-Activate this Vehicle with your Dealer in order to use the FordPass functions - press Re-Activate now!" I did it and hour ago but the Dealer I bought it from is 650 miles away in Ohio and I use my local Dealer here in MA for service - it wouldn't give me that choice. What a mess... and it's Saturday - chances of getting activation help 650 miles away today?
If you actually do need dealer assistance, most dealers are open 7 days a week. Service department might have limited hours, but you wouldn't need them.
BuhBye F450, I'm relaxin'
Joined: Feb 2009
Posts: 1,288
Likes: 19
From: Plainville, MA
Texted the Commercial Truck Mngr that sold it to me and he gave me a name to call... turns out the newer Samsung (or Android) phones have an issue where they stay in the radio and lock it up. Had to do a "Master Reset" on the Radio, shut the truck off, turn it back on then FordPass gave me an "Activation Code" on the Radio Display - "I" just had to O.K. it and everything was fine and back to normal AND my truck was still the correct picture as well!!! It also still had my wife's Fusion in there too... ? Whatever, now I can watch the service and recalls on that too!!! Weird CHIT! I was the "Authorized Representative" the App was looking for - the owner of the truck... duh!
BuhBye F450, I'm relaxin'
Joined: Feb 2009
Posts: 1,288
Likes: 19
From: Plainville, MA
I didn't have any WiFi stuff setup so I don't know, but it kept all my Channel Presets - looked like just major software settings only! (so maybe WiFi - lost my phone... no biggie)
Laughing Gas
Joined: Sep 2017
Posts: 1,133
Likes: 263
From: Southwestern Pa.
New User
Joined: Jan 2020
Posts: 1
Likes: 0
Stolen raptor
Someone stole my (Ford Truck with Ford Pass) from my home. I had the fordpass app working but it seems like the data has been removed and now I cannot locate my truck. Can someone help me find my truck via its GPS system or with my VIN number. I’m frustrated because I’m not getting the response that I thought I’d get from the police. Please help!
Moderator's Note: This post is approved for discussion, as there is greater benefit to meeting the informational interests of all members, under the presumption of good faith, affording every benefit of doubt.
However, readers are cautioned to consider the nature of the questions, and the poster is advised to be prepared for such caution in any responses.
Such scrutiny is not given to every new member, or every new post; but in certain cases, especially related to remote access to vehicles while lacking the credentials that owners normally have, there is bound to be a second look when a post generates flags (this post was flagged). Hence, the caution.
Moderator's Note: This post is approved for discussion, as there is greater benefit to meeting the informational interests of all members, under the presumption of good faith, affording every benefit of doubt.
However, readers are cautioned to consider the nature of the questions, and the poster is advised to be prepared for such caution in any responses.
Such scrutiny is not given to every new member, or every new post; but in certain cases, especially related to remote access to vehicles while lacking the credentials that owners normally have, there is bound to be a second look when a post generates flags (this post was flagged). Hence, the caution.
Last edited by Y2KW57; Jan 16, 2020 at 05:33 PM. Reason: Removed model of truck, so post would be well received in this subforum, because what matters is Ford Pass Location
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Someone stole my (Ford Truck with Ford Pass) from my home. I had the fordpass app working but it seems like the data has been removed and now I cannot locate my truck. Can someone help me find my truck via its GPS system or with my VIN number. I’m frustrated because I’m not getting the response that I thought I’d get from the police. Please help!
Your posting doesn’t sound believable.
Call your insurance company and ask them for help.
BuhBye F450, I'm relaxin'
Joined: Feb 2009
Posts: 1,288
Likes: 19
From: Plainville, MA
Someone stole my (Ford Truck with Ford Pass) from my home. I had the fordpass app working but it seems like the data has been removed and now I cannot locate my truck. Can someone help me find my truck via its GPS system or with my VIN number. I’m frustrated because I’m not getting the response that I thought I’d get from the police. Please help!
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Mountain Pass
Joined: Nov 2018
Posts: 242
Likes: 22
There seems to be a few issues with the latest releases of FordPass. My dealer said that a lot of customers with Android devices were having and some are still having this issue with the GPS location of the truck. I have an iPhone and mine no longer shows the Oil Life, deleting the app and reinstalling as well as re-authorizing the truck has not fixed this in my case. I have also been having lots of problems with the remote start not working as well within the app, this started with the second last update of FordPass.
Not sure about others as well, but when I used to do a search for fuel stations, I had it set as a filter to only show stations that offer diesel fuel and this worked great as well as showing the prices at each station. Mine now shows all feeling stations, I cannot filter out and specify just diesel and it also no longer shows the prices at each station.
Not sure about others as well, but when I used to do a search for fuel stations, I had it set as a filter to only show stations that offer diesel fuel and this worked great as well as showing the prices at each station. Mine now shows all feeling stations, I cannot filter out and specify just diesel and it also no longer shows the prices at each station.
BuhBye F450, I'm relaxin'
Joined: Feb 2009
Posts: 1,288
Likes: 19
From: Plainville, MA
...Not sure about others as well, but when I used to do a search for fuel stations, I had it set as a filter to only show stations that offer diesel fuel and this worked great as well as showing the prices at each station. Mine now shows all feeling stations, I cannot filter out and specify just diesel and it also no longer shows the prices at each station.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
As far as the other things you mentioned, it can be hit or miss because some have said they didn’t lose anything after said master reset and some lost everything.
I would lean more towards everything since the system is being put back to factory settings.
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