Hi,

Does anyone know how to force a refresh of oil life and fuel tank data on the fordpass app? It has been over a week and it has not updated.

TIA

 

Just noticed yesterday that mine last updated on March 12... It used to update almost daily.

 

They recently had an app update come out. Have you updated?

 

You can also do a manual refresh. Open the app, select “Vehicle Details”, then touch the small “Press to Refresh” icon under the truck image.

HTH,
Jim / crewzer

 

thanks but i don't see a "press to refresh" icon under the truck.

 

I'd tap "Guides" and the "Contact a Guide" and ask them what you can do to get it to update.
I just had mine serviced today, and though it isn't showing the service being completed, the mileage is accurate and it's not longer telling me I have to change the oil, so something is updating at least.

 

it should be right above where it says “updated .. minutes ago”

 

I don't see "press to refresh" either, and I'm running the latest version (2.9.0) of the FordPass app on my Android phone. If does seem to currenlty indicate my correct mileage, fuel level, and oil life info., so guess I'm good for now.

 

this is from an Iphone

 

I'm running Android with I think the latest app version - 2.9.0 - and don't have a "Press to refresh" link. I also noticed that mine does not update when I've got my OBD2 adapter plugged in and connected to my phone via Bluetooth and Torque is running. As soon as I disconnected the OBD2 from the phone then within minutes the app updated.

 

From my iPhone:

 

Which iOS version are you running? Mine is 2.8.3.






HTH,
Jim / crewzer

 

The app offers much more data and options for 19 and newer SD trucks. On my 18 I don't have the "press to refresh" option either. I changed my oil earlier this afternoon and reset my oil life on the dash but as you can see the app hasn't updated since much earlier today.

 

the latest version.....just updated earlier this week

 

I dug into this a bit this morning after updating my iOS FordPass app to v 2.9.0. It seems that you need the 4G LTE modem along with Sync Connect (aka FordPass Connect) to gain full Ford Pass functionality.

https://owner.ford.com/support/how-t...-fordpass.html

As best as I can figure out, Ford introduced the built-in feature on the MY2019 SuperDuty. It’s an option on the XL and XLT (option code 87S) and requires the Sync 3 option (o/c 973). Both are standard on the Lariat and up and include an initial five year no-charge subscription.

Ford apparently offers a dongle to retrofit this feature into older models.

HTH,
Jim / crewzer