2018 - any frozen door lock/latch issues
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Laughing Gas
Joined: Feb 2004
Posts: 1,200
Likes: 4
From: Ottawa, Ontario Canada
2018 - any frozen door lock/latch issues
Took delivery in Jan/19 on a 2018 Lariat and forgot to ask the dealer if the frozen door lock/latch recall applies to it, or if the issue was factory corrected. Does anyone know? My 2016 had to go in twice for door latch issue TSBs.
Tuned
Joined: Jan 2018
Posts: 298
Likes: 11
Yes. My 2018 has been back now a total of 3 times trying to deal with the issue. Twice for the drivers door not latching and once for the front passenger not opening or unlocking.
The latest available TSB is 19-2007 that was released in late January.
The latest available TSB is 19-2007 that was released in late January.
More Turbo
Joined: Feb 2003
Posts: 532
Likes: 0
From: Grand Rapids, MI
Just dropped my 2018 off at the dealer for lock problems. Affects all four doors which intermittently (though frequently) lose power lock functions (though they are easily actuated by hand).
Mountain Pass
Joined: Apr 2011
Posts: 177
Likes: 7
From: Pacific Northwest
I received both email and snail mail copies from Ford indicating there is a tsb for the frozen door issues. Put it in the file and never thought about it again. Why? I live in the Pacific Northwest and never figured it would get cold enough to be an issue. Guess what, I was wrong. During recent snowstorms and cold weather temps dropped into the teens. Went out to go get something and the truck key fob wouldn’t unlock either door on the passenger side. Key worked but after opening the door didn’t want to stay shut. After a few tries the door stayed closed and locked. I contacted the dealership and have an appointment to address. Of course the weather is warm now and the issue hasn’t happened since. I will be letting them know I’m headed to North Dakota and if they don’t make the fix they will be liable in the event of any issues. Hoping I don’t have to go to that degree but it scared me when the doors would open and then wouldn’t stay closed.
The truck is a 2018 screw.
The truck is a 2018 screw.
Cargo Master
Joined: Apr 2010
Posts: 3,274
Likes: 4
From: Seattle area
I received both email and snail mail copies from Ford indicating there is a tsb for the frozen door issues. Put it in the file and never thought about it again. Why? I live in the Pacific Northwest and never figured it would get cold enough to be an issue. Guess what, I was wrong. During recent snowstorms and cold weather temps dropped into the teens. Went out to go get something and the truck key fob wouldn’t unlock either door on the passenger side. Key worked but after opening the door didn’t want to stay shut. After a few tries the door stayed closed and locked. I contacted the dealership and have an appointment to address. Of course the weather is warm now and the issue hasn’t happened since. I will be letting them know I’m headed to North Dakota and if they don’t make the fix they will be liable in the event of any issues. Hoping I don’t have to go to that degree but it scared me when the doors would open and then wouldn’t stay closed.
The truck is a 2018 screw.
The truck is a 2018 screw.
Cargo Master
Joined: Jul 2003
Posts: 3,357
Likes: 250
Haven't had any issues with my wife's '18 yet but it sits in the garage when she's not working or using it. It does sit outside in the elements while at work though and last weekend she stayed in town all weekend due to the storm coming and it got a mix of freezing rain and 12" of snow with no issues.
Fleet Mechanic
Joined: Sep 2014
Posts: 1,291
Likes: 47
From: Lancaster county, PA
No issues with my 2016 screw cap either....again it's garaged.....so I'm guessing that's the issue......
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Tuned
Joined: Mar 2007
Posts: 271
Likes: 3
Whatever they did to my 2018 f250 last time seems to have fixed it. It might have been revision three of the fix.
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More Turbo
Joined: Feb 2003
Posts: 532
Likes: 0
From: Grand Rapids, MI
When I went to pick up the other day after the 19-2007 TSB, 3/4 of the door locks were frozen again. They took the truck back in, disassembled each mechanism, blew it out and packed with XG3A silicone grease. Let the truck sit outside over night again, and now 4/4 door locks function great.
Tuned
Joined: Mar 2007
Posts: 271
Likes: 3
When I went to pick up the other day after the 19-2007 TSB, 3/4 of the door locks were frozen again. They took the truck back in, disassembled each mechanism, blew it out and packed with XG3A silicone grease. Let the truck sit outside over night again, and now 4/4 door locks function great.
Senior User
Joined: Jun 2007
Posts: 250
Likes: 1
Guys you have to admit, all the Technology on these Trucks and Ford is unable to Design a Trouble Free Door Lock!
That’s pretty sad!
Especially with the the prices on these Trucks.
Like Shania Twain says, “That doesn’t impress me much!”
That’s pretty sad!
Especially with the the prices on these Trucks.
Like Shania Twain says, “That doesn’t impress me much!”
Senior User
Joined: Oct 2006
Posts: 175
Likes: 0
Any dealer that doesn't know about the latch issue is an idiot, but that describes most vehicle salesmen. That said they will never tell you that any year from 2015 to the truck made today is subject to the latches freezing issue. Here we go again ......................
More Turbo
Joined: Feb 2003
Posts: 532
Likes: 0
From: Grand Rapids, MI
As in... outside water leaking inside? If so, how do your drain holes look?