Sync 3 went crazy today

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Feb 17, 2019 | 11:23 PM

#16

GABAR

Lead Driver

Joined: Dec 2016

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From: GA

Quote:

Originally Posted by hobbie1

I did the soft reset (hold down the power and the right forward button) and the master reset thru the menu. Isthere another method I'm missing?

Nope, those are the two.
Other than that, what some have done is disconnect the negative battery terminal for 15-30 minutes.
Regardless of which one is used, I don`t think it`s a permanent fix because the problems will soon return.

Feb 17, 2019 | 11:57 PM

#17

hobbie1

Thread Starter

Tuned

Joined: Mar 2018

Posts: 472

Likes: 24

From: Brentwood CA

Quote:

Originally Posted by GABAR

Got it - going to swing by the dealer in the morning, The Satellite issue has not gone away.

Feb 18, 2019 | 09:25 PM

#18

GABAR

Lead Driver

Joined: Dec 2016

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From: GA

Quote:

Originally Posted by hobbie1

Got it - going to swing by the dealer in the morning, The Satellite issue has not gone away.

I`m not sure if you want to do this but when I use Apple CarPlay and run everything through my iPhone, everything works perfectly via the SYNC 3 system.

I can`t speak for Android Auto owners so perhaps some will chime in.

Feb 19, 2019 | 11:00 AM

#19

Busa 1 Dave

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Joined: Jun 2018

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From: DFW

Quote:

Originally Posted by GABAR

Sync 3 controls a lot more than what apple can do so this is not an alternative.

Feb 19, 2019 | 11:18 AM

#20

GABAR

Lead Driver

Joined: Dec 2016

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From: GA

Quote:

Originally Posted by Busa 1 Dave

Sync 3 controls a lot more than what apple can do so this is not an alternative.

I was only talking about the Infotainment system. With that being said, my APIM still hasn`t been replaced so when I use CarPlay, everything works just as if I was using SYNC 3. The only reason I need to switch back over to SYNC is when I want to turn on the heated steering wheel in the climate settings.

Unless I`m missing something and excluding what I mentioned about the heated steering wheel, what can`t be done with CarPlay that can be done using the SYNC 3 system.

Feb 19, 2019 | 10:45 PM

#21

hobbie1

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Tuned

Joined: Mar 2018

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From: Brentwood CA

Update - they took a look today. Dealer ordered an audio control module (ACM). It should be installed tomorrow.

Feb 20, 2019 | 08:15 AM

#22

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

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From: GA

Quote:

Originally Posted by hobbie1

Update - they took a look today. Dealer ordered an audio control module (ACM). It should be installed tomorrow.

Cool.
Let us know how it turns out.

Feb 20, 2019 | 09:30 AM

#23

6.2caribou

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Joined: Sep 2017

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From: Southwestern Pa.

Occasionally my Sync 3 will do the spinning / loading thing after I start the truck. If I click power off and back on, it turns on properly. I always figured that it was just a glitch on startup. I guess that I should mention this the next time that I visit my dealer. I do not have navigation.