No VIN after 3 weeks
#63
#67
I ordered 7/7 and just finally got a vin today. I hadn’t been able to get a hold of anybody at the dealership last week, so I reached back out to the dealership I had gotten almost as good of offer from before. They agreed to match the deal. I called the dealership I ordered from to let them know I would be cancelling my order today if I didn’t hear from them by the end of the day. Amazingly they called back about half hour later. The sales manager said it should be delivered 24-30th of September. I got on ford chat and they said that it’s showing “in order processing” with no build date yet. Not sure I can believe the dealers timeline if there isn’t a build date scheduled. He still couldn’t tell me why it’s taken so long and why so many on here that ordered the same day or after already have trucks in process but I had nothing. I’m getting really annoyed.
#68
After seeing your post, I refreshed the browser tab looking for my VIN and surprise! I have a window sticker. If I'm reading it right, I think I'm still on track for a 9/2 build date. I have not heard any tentative delivery dates yet.
#69
#70
#71
Where did you find your window sticker?
we have a VIN but only a verbal delivery date of 17 Sept. Nothing in writing. We were given this date after we attempted to modify (read withdraw the TPMS) portion of our order. This is suspicious. We had earlier chatted with "Chelsea" and this is the context of that chat:-------------------------------------------------------------------------------------------------------I am happy to help, William! Just a moment please while I look into this for you.
william says:
can you see our vin # or do we need to send it?
Chelsea says:
I see the VIN.
william says:
thanks
Chelsea says:
I appreciate your patience! After review, the order is still processing. Once the vehicle build has begun, you can use Ford Custom Order Tracking | ordertracking.ford.com to track your vehicle's progress.
william says:
So there is no window sticker available yet?
william says:
And, can we still modify the order?
Chelsea says:
Correct. There is no window sticker. If you wish to attempt to modify the order, you will need to contact your Ford dealership.
william says:
Thank you.
Chelsea says:
You're very welcome! Is there anything else I can assist you with today?
william says:
We have been told that F350's can not be tracked using cotus. is this true
Chelsea says:
All vehicle's can be tracked using Cotus.
----------------------------------------------------------------------------
At this point were not sure who to believe.
Regards
Bill
we have a VIN but only a verbal delivery date of 17 Sept. Nothing in writing. We were given this date after we attempted to modify (read withdraw the TPMS) portion of our order. This is suspicious. We had earlier chatted with "Chelsea" and this is the context of that chat:-------------------------------------------------------------------------------------------------------I am happy to help, William! Just a moment please while I look into this for you.
william says:
can you see our vin # or do we need to send it?
Chelsea says:
I see the VIN.
william says:
thanks
Chelsea says:
I appreciate your patience! After review, the order is still processing. Once the vehicle build has begun, you can use Ford Custom Order Tracking | ordertracking.ford.com to track your vehicle's progress.
william says:
So there is no window sticker available yet?
william says:
And, can we still modify the order?
Chelsea says:
Correct. There is no window sticker. If you wish to attempt to modify the order, you will need to contact your Ford dealership.
william says:
Thank you.
Chelsea says:
You're very welcome! Is there anything else I can assist you with today?
william says:
We have been told that F350's can not be tracked using cotus. is this true
Chelsea says:
All vehicle's can be tracked using Cotus.
----------------------------------------------------------------------------
At this point were not sure who to believe.
Regards
Bill
#72
Bill,
If you have your VIN use this link and change the VIN at the end to yours. Window Stickers become available using this link about a week before the truck is built but shortly after delivery it will no longer work.
Click on the link below and my Window Sticker will come up. Then just change the VIN at the end to your VIN and it should work.
http://www.windowsticker.forddirect....8W3BT2KEC66281
If you have your VIN use this link and change the VIN at the end to yours. Window Stickers become available using this link about a week before the truck is built but shortly after delivery it will no longer work.
Click on the link below and my Window Sticker will come up. Then just change the VIN at the end to your VIN and it should work.
http://www.windowsticker.forddirect....8W3BT2KEC66281
#73
Just got my window sticker this morning!
Looks like I am on track for my build date of 9/5.
#74
#75