Notices
2017 - 2022 Super Duty The 2017-2022 Ford F250, F350, F450, F550 & F600 Super Duty Pickup and Chassis Cab
Sponsored by:
Sponsored by: CARiD

ForScan Help Request

Thread Tools
 
Search this Thread
 
Old Feb 15, 2018 | 02:57 PM
  #1  
acadianbob's Avatar
acadianbob
Thread Starter
|
Cargo Master
20 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2004
Posts: 2,421
Likes: 696
From: Minnesota
ForScan Help Request

Why am I getting "Unable to Identify the Vehicle, Contact Developers"

Can you help me get by this roadblock please?

2018 F250 6.2
 
Reply
Old Feb 15, 2018 | 03:18 PM
  #2  
Poncho450's Avatar
Poncho450
Lead Driver
10 Year Member
Community Builder
Liked
Loved
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
I wonder if your OBD adapter is the issue?
 
Reply
Old Feb 15, 2018 | 03:28 PM
  #3  
acadianbob's Avatar
acadianbob
Thread Starter
|
Cargo Master
20 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2004
Posts: 2,421
Likes: 696
From: Minnesota
Got the bluetooth OBDLink MX . . . . I think that is the preferred adaptor.

ForScan connects to the vehicle but claims it can't identify it . . .
 
Reply
Old Feb 15, 2018 | 04:58 PM
  #4  
mhoefer's Avatar
mhoefer
Postmaster
Joined: Jan 2005
Posts: 4,424
Likes: 12
From: BC Canada
Keep rebooting your BlueTooth MX by unplugging and clicking the little yellow switch, you should see a rapid blinking of the blue light. then also restart your bluetooth on the device your connecting too at the same time. they will connect. HAve you entered your licence code in Forscan? If not, or even try re-entering. It took me a few tries but once connected its easy peasy.
 
Reply
Old Feb 15, 2018 | 05:32 PM
  #5  
Poncho450's Avatar
Poncho450
Lead Driver
10 Year Member
Community Builder
Liked
Loved
Joined: Oct 2014
Posts: 5,938
Likes: 1,355
From: NY/Canada border
Originally Posted by acadianbob
Got the bluetooth OBDLink MX . . . . I think that is the preferred adaptor.

ForScan connects to the vehicle but claims it can't identify it . . .
Yup, that's the adapter that many of us have and are using. Very strange.
 
Reply
Old Feb 15, 2018 | 06:31 PM
  #6  
acadianbob's Avatar
acadianbob
Thread Starter
|
Cargo Master
20 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2004
Posts: 2,421
Likes: 696
From: Minnesota
Originally Posted by mhoefer
Keep rebooting your BlueTooth MX by unplugging and clicking the little yellow switch, you should see a rapid blinking of the blue light. then also restart your bluetooth on the device your connecting too at the same time. they will connect. HAve you entered your licence code in Forscan? If not, or even try re-entering. It took me a few tries but once connected its easy peasy.
The computer and adapter are connected. It finds the vehicle and connects to it. Then it says it cannot identify the vehicle. I looked in the log. It knows that it found a Ford vehicle. It identifies the truck computer module. Then says that it can't identify it.
 
Reply
Old Feb 15, 2018 | 07:15 PM
  #7  
b-foster's Avatar
b-foster
Senior User
Joined: Aug 2017
Posts: 119
Likes: 1
Originally Posted by acadianbob
The computer and adapter are connected. It finds the vehicle and connects to it. Then it says it cannot identify the vehicle. I looked in the log. It knows that it found a Ford vehicle. It identifies the truck computer module. Then says that it can't identify it.
I don't have a 2018 so I am not sure what the exact problem was, but just to confirm - you do have the latest version of Forscan they released that fixed some issue with 2018's - right?
 
Reply
Old Feb 15, 2018 | 08:23 PM
  #8  
acadianbob's Avatar
acadianbob
Thread Starter
|
Cargo Master
20 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2004
Posts: 2,421
Likes: 696
From: Minnesota
Originally Posted by b-foster
I don't have a 2018 so I am not sure what the exact problem was, but just to confirm - you do have the latest version of Forscan they released that fixed some issue with 2018's - right?
I downloaded from their site today. 2.3.13

Is there another version?
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-1

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-2

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-3

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
story-4

10 Best Ford Truck Engines We Miss the Most!

 Joe Kucinski
story-5

2026 Shelby F-150 Off-Road: Better Than a Raptor R?

 Brett Foote
story-6

2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

 Michael S. Palmer
story-7

10 Most Surprising 2026 Ford Truck Features!

 Joe Kucinski
story-8

Top 10 Ford Trucks Coming to Mecum Indy 2026

 Brett Foote
story-9

5 Best / 5 Worst Ford Truck Wheels of All Time

 Joe Kucinski
Old Feb 15, 2018 | 11:00 PM
  #9  
b-foster's Avatar
b-foster
Senior User
Joined: Aug 2017
Posts: 119
Likes: 1
latest one i know of:

Download FORScan

February 2, 2018 - FORScan for Windows version 2.3.13 beta is released
Vehicle database update. New functions, fixes, improvements.

maybe there is some info on their forums:
http://forscan.org/forum/viewforum.php
 
Reply
Old Feb 16, 2018 | 06:58 AM
  #10  
acadianbob's Avatar
acadianbob
Thread Starter
|
Cargo Master
20 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2004
Posts: 2,421
Likes: 696
From: Minnesota
Thanks. I finally sent my log to Forscan. We'll see what happens. They did respond and wanted the dump.bin file also.
 
Reply
Old Feb 16, 2018 | 08:58 AM
  #11  
F350FordToy's Avatar
F350FordToy
Mountain Pass
10 Year Member
Liked
Joined: Jan 2016
Posts: 115
Likes: 3
From: SE Tennessee
I had the same issue and did what mhoefer suggested, but I also turned the truck off and stated over with the BT sync.
 
Reply
Old Feb 16, 2018 | 09:48 AM
  #12  
acadianbob's Avatar
acadianbob
Thread Starter
|
Cargo Master
20 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2004
Posts: 2,421
Likes: 696
From: Minnesota
Just got a response that my vehicle is too new. They said it will be fixed in about 3 days. They've been VERY responsive!! Hope the fix will work.
 
Reply
Old Feb 19, 2018 | 12:31 PM
  #13  
audilewis's Avatar
audilewis
New User
Joined: Nov 2017
Posts: 14
Likes: 0
I’m having the exact same experience. Keep us posted
 
Reply
Old Feb 19, 2018 | 01:41 PM
  #14  
stewy604's Avatar
stewy604
Elder User
Joined: Aug 2017
Posts: 703
Likes: 1
Try posting in the Forscan support forum itself. I did a quick Google search, several topics come up.
 
Reply
Old Feb 25, 2018 | 04:01 PM
  #15  
audilewis's Avatar
audilewis
New User
Joined: Nov 2017
Posts: 14
Likes: 0
Originally Posted by acadianbob
Just got a response that my vehicle is too new. They said it will be fixed in about 3 days. They've been VERY responsive!! Hope the fix will work.
I don't see that forscan has released a new update yet. Are you still waiting to get this issue resolved?
 
Reply



All times are GMT -5. The time now is 10:32 AM.

story-0
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-1
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-2
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-3
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE
story-4
10 Best Ford Truck Engines We Miss the Most!

Slideshow: The 10 best Ford truck engines we miss the most.

By Joe Kucinski | 2026-05-12 13:09:47


VIEW MORE
story-5
2026 Shelby F-150 Off-Road: Better Than a Raptor R?

Slideshow: first look at the 810 hp 2026 Shelby F-150 Off-Road!

By Brett Foote | 2026-05-12 12:50:07


VIEW MORE
story-6
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

Slideshow: Everything You Need to Know about the 2027 Super Duty Carhartt Package!

By Michael S. Palmer | 2026-05-07 17:51:06


VIEW MORE
story-7
10 Most Surprising 2026 Ford Truck Features!

Slideshow: 10 most surprising Ford truck options/features in 2026.

By Joe Kucinski | 2026-05-05 11:17:22


VIEW MORE
story-8
Top 10 Ford Trucks Coming to Mecum Indy 2026

Slideshow: Here are the top 10 Fords coming to Mecum Indy 2026.

By Brett Foote | 2026-05-04 13:49:49


VIEW MORE
story-9
5 Best / 5 Worst Ford Truck Wheels of All Time

Slideshow: The 5 best and 5 worst Ford truck wheels of all time

By Joe Kucinski | 2026-04-29 16:49:01


VIEW MORE