Rancho Rebate (NOT!) UPDATE
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Joined: Nov 2012
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Rancho Rebate (NOT!) UPDATE
Back in the first part of December, I posted about not receiving my rebate in spite of waiting for over 3 months. Well, today it showed up. Let me tell you what I had to do to get it.
I made 7 calls to the rebate center, emailed Matt (the Rancho Rep who is on here) twice, emailed twice the corporate office of Tenneco who owns Rancho and Monroe and several other auto parts companies, and made a claim with the BBB. Now since the BBB was contacted about 2 weeks ago, I am thinking that maybe they were the final push needed to get my rebate.
My disappointment in all of this is that the company would not respond to my reasonable requests for an answer as to where and when I would receive my rebate. Two times, the rebate center told me that my request was sent to the accounting manager and that they would contact me within 10 days. Nobody ever contacted me! My emails to corporate also went unanswered.
While I am happy to finally have my rebate, I still want to spread the word of my bad experience with Tenneco and to advise others to really consider if the rebate promise is worth buying Rancho shocks or any other Tenneco product. I know I will never purchase another Tenneco product. By the way, Matt did respond to me and I am greatful to him for trying to help.
By the way, I just noticed that with the debt card I received, it states that if there is still a balance on the card after 6 months that there will be a $3 per month service fee each month a balance remains.
Thank you for reading this and good luck with your rebates.
I made 7 calls to the rebate center, emailed Matt (the Rancho Rep who is on here) twice, emailed twice the corporate office of Tenneco who owns Rancho and Monroe and several other auto parts companies, and made a claim with the BBB. Now since the BBB was contacted about 2 weeks ago, I am thinking that maybe they were the final push needed to get my rebate.
My disappointment in all of this is that the company would not respond to my reasonable requests for an answer as to where and when I would receive my rebate. Two times, the rebate center told me that my request was sent to the accounting manager and that they would contact me within 10 days. Nobody ever contacted me! My emails to corporate also went unanswered.
While I am happy to finally have my rebate, I still want to spread the word of my bad experience with Tenneco and to advise others to really consider if the rebate promise is worth buying Rancho shocks or any other Tenneco product. I know I will never purchase another Tenneco product. By the way, Matt did respond to me and I am greatful to him for trying to help.
By the way, I just noticed that with the debt card I received, it states that if there is still a balance on the card after 6 months that there will be a $3 per month service fee each month a balance remains.
Thank you for reading this and good luck with your rebates.
Postmaster
Joined: Jul 2015
Posts: 4,392
Likes: 22
From: very South Texas
Thank You for the update..
I stopped doing rebates years ago..
your treatment is similar..
as the company that offers the rebate . is NOT the company that handles the rebates.
my opinion.
HP never sent me the 100 dollar rebate.. over 5 years ago.
I stopped doing rebates years ago..
your treatment is similar..
as the company that offers the rebate . is NOT the company that handles the rebates.
my opinion.
HP never sent me the 100 dollar rebate.. over 5 years ago.
Senior User
Joined: Nov 2017
Posts: 337
Likes: 0
From: Bellville TX.
Several years ago. Rebait’s we’re everywhere,
It was not only a GREAT marketing tool. But it was FREE MONEY,
People who study money will know what it mean..” money is Very expensive
a lot of times I would hear horror stories like this......
If a company offers me a REBATE I get suspicious.......
My money in my accounts gains my interest.
my money in your account gains your interest.
not a lot of money right?
imgane what 3.5 million over 9 months can get ya!!!
It was not only a GREAT marketing tool. But it was FREE MONEY,
People who study money will know what it mean..” money is Very expensive
a lot of times I would hear horror stories like this......
If a company offers me a REBATE I get suspicious.......
My money in my accounts gains my interest.
my money in your account gains your interest.
not a lot of money right?
imgane what 3.5 million over 9 months can get ya!!!
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