Fordpass cellular phone app
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Laughing Gas
Joined: Feb 2004
Posts: 1,200
Likes: 4
From: Ottawa, Ontario Canada
Fordpass cellular phone app
I heard there is an app that allows starting of some newer vehicles by cellphone, and asked via the address published by Ford if it is compatible with my 2016 F150 and 2016 Explorer, but no one responds. Does anyone know the answer or is the Ford rep online ? P-poor customer service to just ignore a customer who asks the same question 3 times....
HellOoooooooooooo. Is anyone there???? Could I please have an answer to this question?
Sent from my BlackBerry — the most secure mobile device — via the Virgin Mobile Network
From: jeffw.peters@gmail.com
Sent: November 8, 2017 11:29 AM
To: fordpass@email-fordpass.com
Subject: Fw: compatibility question, 2016 F150 and 2016 Explorer
Could I please have the courtesy of a response to my inquiry of a week ago. Is anybody there???
Sent: November 1, 2017 1:49 PM
To: FordPass@ford.com
Subject: compatibility question, 2016 F150 and 2016 Explorer
Would you please advise me if the FordPass mobile app for remote starting is compatible with either of my two vehicles, and if it will run on a BLACKBERRY KEYONE Android smartphone.
Thank you.
HellOoooooooooooo. Is anyone there???? Could I please have an answer to this question?
Sent from my BlackBerry — the most secure mobile device — via the Virgin Mobile Network
From: jeffw.peters@gmail.com
Sent: November 8, 2017 11:29 AM
To: fordpass@email-fordpass.com
Subject: Fw: compatibility question, 2016 F150 and 2016 Explorer
Could I please have the courtesy of a response to my inquiry of a week ago. Is anybody there???
Sent: November 1, 2017 1:49 PM
To: FordPass@ford.com
Subject: compatibility question, 2016 F150 and 2016 Explorer
Would you please advise me if the FordPass mobile app for remote starting is compatible with either of my two vehicles, and if it will run on a BLACKBERRY KEYONE Android smartphone.
Thank you.
Fleet Mechanic
Joined: Nov 2016
Posts: 1,634
Likes: 72
That function (remote start) was rolled out in 2017 to a limited number of vehicles (which included the F150, but not the Explorer).
My FordPass app has the function to start, stop, lock, unlock, and locate my 2017 F150. My coworker has a 2017 Explorer, his FordPass does NOT start his vehicle. It is only for vehicles with the Sync3.
Here is what it does:
https://owner.ford.com/how-tos/sync-...150&sync=sync3
Posting Guru
Joined: Nov 2010
Posts: 2,027
Likes: 7
From: 46th State
Fordpass works fine for remote start on my 2018 F-150.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
I heard there is an app that allows starting of some newer vehicles by cellphone, and asked via the address published by Ford if it is compatible with my 2016 F150 and 2016 Explorer, but no one responds. Does anyone know the answer or is the Ford rep online ? P-poor customer service to just ignore a customer who asks the same question 3 times....
HellOoooooooooooo. Is anyone there???? Could I please have an answer to this question?
Sent from my BlackBerry — the most secure mobile device — via the Virgin Mobile Network
From: jeffw.peters@gmail.com
Sent: November 8, 2017 11:29 AM
To: fordpass@email-fordpass.com
Subject: Fw: compatibility question, 2016 F150 and 2016 Explorer
Could I please have the courtesy of a response to my inquiry of a week ago. Is anybody there???
Sent: November 1, 2017 1:49 PM
To: FordPass@ford.com
Subject: compatibility question, 2016 F150 and 2016 Explorer
Would you please advise me if the FordPass mobile app for remote starting is compatible with either of my two vehicles, and if it will run on a BLACKBERRY KEYONE Android smartphone.
Thank you.
HellOoooooooooooo. Is anyone there???? Could I please have an answer to this question?
Sent from my BlackBerry — the most secure mobile device — via the Virgin Mobile Network
From: jeffw.peters@gmail.com
Sent: November 8, 2017 11:29 AM
To: fordpass@email-fordpass.com
Subject: Fw: compatibility question, 2016 F150 and 2016 Explorer
Could I please have the courtesy of a response to my inquiry of a week ago. Is anybody there???
Sent: November 1, 2017 1:49 PM
To: FordPass@ford.com
Subject: compatibility question, 2016 F150 and 2016 Explorer
Would you please advise me if the FordPass mobile app for remote starting is compatible with either of my two vehicles, and if it will run on a BLACKBERRY KEYONE Android smartphone.
Thank you.
There will be a new App when the adaptor becomes available and it`s going to replace Ford Pass with a new name, and increased features such as the ones in the current Ford Connect App.
Smart Link was supposed to be released late Summer of this year but I had my dealer to check on it and they said it`ll now be early next year.
Yes, it`s going to require a data plan from a cell provider.
Hope this helps.
Posting Guru
Joined: Nov 2010
Posts: 2,027
Likes: 7
From: 46th State
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Elder User
Joined: Aug 2005
Posts: 536
Likes: 5
From: Phoenix, AZ
Yes I know, but it wasn't there in 2016 per the OP's truck description.
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Tuned
Joined: Aug 2017
Posts: 354
Likes: 15
So when you purchase a vehicle equipped with fordpass you get 5 years of free ability to start your truck with your phone. Once that 5 years is up what does it cost to keep this functionality? I can't seem to find this information anywhere.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
However, SYNC Connect, which works in conjunction with FordPass does allow remote starting from your phone.
Cross-Country
Joined: Mar 2018
Posts: 68
Likes: 17
Newby here that would like to add, Ford Connect comes with the vehicle or does not. It will say so on window sticker. My 2018 F-150 does not have Ford Connect.
I do have FordPass app on my phone but without Ford Connect I have not found much use for it.
I do have FordPass app on my phone but without Ford Connect I have not found much use for it.
Tuned
Joined: Aug 2017
Posts: 354
Likes: 15
My question was what does it cost to keep the ability to start your truck with your phone after the 5 year "free" period is up. Does anyone know?
Laughing Gas
Joined: Nov 2005
Posts: 983
Likes: 3
From: Detroit 'burbs
I was offered the Sync Connect option for my truck when I bought it (that's what you need in your truck in order to use remote start from the FordPass app) but I declined. I was hoping that with the app it would also alert me if my truck was started (without me starting it) or if it would use gps to tell me where my truck is at from the app on the phone. No to both, I was told. So I passed on sync connect. Theres no reason ford couldn't include these features if you have sync connect and navigation in your vehicle. It would give me the extra peace of mind that if my truck was started without me knowing, or was taken without my knowledge, I could use the ford pass app to alert me and locate it.
Elder User
Joined: Aug 2005
Posts: 536
Likes: 5
From: Phoenix, AZ
I have heard that the deal with sync connect is with ATT mobile. That's how it communicates with your phone. Don't know what the charge would be after the "Free" period, but I do know that with this feature you can turn your truck into a mobile hot spot. The fee for doing this would be $20 per month. I assume you will magically receive a monthly bill from ATT !
Fleet Mechanic
Joined: Sep 2016
Posts: 1,801
Likes: 48
From: Abilene TX.
Ain't nothing magic about it. They get your name and address from Ford, just like Sirrius does. On Star with GM is the same way, I have a friend that has one, they don't mention on the commercials it is not free forever. The Idea is get you used to useing it so you will keep it and pay for it.