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Cross-Country
Joined: Dec 2009
Posts: 69
Likes: 3
Does your adapter have a toggle switch on it? Try both settings. Make sure the truck is in the on position. My laptop (windows 10) didn't auto install the driver for it. I went to control panel, device manager and then clicked on the adapter and it downloaded the driver.
Which specific adapter did you order? I'm assuming its the usb one you're trying?
Which specific adapter did you order? I'm assuming its the usb one you're trying?
Senior User
Joined: Nov 2017
Posts: 240
Likes: 1
From: Cumming, GA
I had some trouble with mine as well. It wouldn't work for me unless the truck was running. I have a platinum so theres a push start (not sure if all the 2017s have push start or not) so there isn't a way to turn a key to the run position but not have the truck on. If you could explain the problem a bit further I'm sure I could help. Im a software engineer and provide technical support for customers at work. I'm sure I could use an application to remote into your computer and help you connect etc etc. Let me know if you'd like to do that. We could start out just having you explain step by step what you're doing and what isn't functioning properly.
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Freshman User
Joined: Jul 2017
Posts: 41
Likes: 0
From: Mich
MY truck has a key that I turn on. I got the OBDLink MX. I have a Toshiba laptop that has Windows 10 on it. I got a blue tooth plugin for the laptop. I have the forscan. But i must B doing some thing wrong because i can not get it to connect. I am at a loss. did the steps listed on the first page of the post but no go.
Logistics Pro
Joined: Dec 2004
Posts: 3,541
Likes: 5
From: Weatherford Texas.
I had some trouble with mine as well. It wouldn't work for me unless the truck was running. I have a platinum so theres a push start (not sure if all the 2017s have push start or not) so there isn't a way to turn a key to the run position but not have the truck on. If you could explain the problem a bit further I'm sure I could help. Im a software engineer and provide technical support for customers at work. I'm sure I could use an application to remote into your computer and help you connect etc etc. Let me know if you'd like to do that. We could start out just having you explain step by step what you're doing and what isn't functioning properly.
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Senior User
Joined: Nov 2017
Posts: 240
Likes: 1
From: Cumming, GA
I didn't have to use a USB adapter for bluetooth on my laptop, so lets start there. Is it connecting to the computer properly? After it does, try connecting forscan, try several times in a row if it doesn't work the first. There is a button on the front of your OBDLink MX that you'll need to press to get it to connect to the computer. Once you get the ODBLink MX connected to the computer you'll then have to connect ForSCAN. That took me a couple times as well to get it to connect.
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Senior User
Joined: Nov 2017
Posts: 240
Likes: 1
From: Cumming, GA
I did that but it wouldn't connect this way. I turned my truck on and it worked perfect.