This Can't be Normal. Thoughts?
Senior User
Joined: Sep 2016
Posts: 279
Likes: 3
From: Lincoln, RI
Wow that's not good. If it were me and I would go down to the dealer and demand that the problem is corrected. You know as soon as the truck is out of warranty the roof is going to start leaking. At least that would be my luck.
Hotshot
Joined: Apr 2013
Posts: 10,105
Likes: 643
From: NH
That is most certainly not right. My roof is nice and flush. You might have a tough time getting the dealer to warranty that, though. If you've owned your truck awhile they could blame that damage on you. In fairness, that is an expensive repair and if I was a dealer, I'd be suspicious.
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Junior User
Joined: May 2017
Posts: 88
Likes: 0
That is most certainly not right. My roof is nice and flush. You might have a tough time getting the dealer to warranty that, though. If you've owned your truck awhile they could blame that damage on you. In fairness, that is an expensive repair and if I was a dealer, I'd be suspicious.
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Hotshot
Joined: Apr 2013
Posts: 10,105
Likes: 643
From: NH
Good news, then. I wasn't sure how long you'd owned it. I think they will definitely make this right. Likely was damaged during the transport ride.
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Posting Guru
Joined: Jul 2011
Posts: 1,412
Likes: 1
From: Corpus Christi, TX
The vehicle delivery company employee may have stepped on your truck while loading of offloading it from the truck. That's a big deal brother! Get it looked at.
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Junior User
Joined: May 2017
Posts: 88
Likes: 0
I'll keep you all posted.
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Junior User
Joined: May 2017
Posts: 88
Likes: 0
Ford as agreed to repair the roof under warrantee. Tomorrow I will take the truck to my local dealer for the repair.
I'm intrestead in how they'll fix this, so I've asked for contacts at their repair center and will be in touch with them.
There's no sign of any issues at this point. However I hope this repair will prevent any from happening in the future.
Good news is even if Ford did not approve I was assured by the dealer in GA whom I bought the truck from that they'd pay to have it repaired. It's all talk tho until I see action. Ultimately glad Ford is doing the right thing.
Cheers.
More Turbo
Joined: Nov 2005
Posts: 698
Likes: 4
From: Rural Northern California
Glad to read your issue is being dealt with, hopefully it will serve you 100% through the years.
When we picked up our new truck my wife and I took it for a test drive, well that's what we told the sales rep anyway. We drove it a short distance away and spent about an hour going over the truck in detail. I didn't want to do that at the dealer and feel pushed for time by them.
Many thanks to the various contributors here on FTE as we had made a list of the issues others were having with their new rigs.
Years ago while I was still finishing school my wife worked in and then managed setting up a new quality control department for Hewlett Packard's Advanced Products Division (hand held calculators of the 1970's). She is still really, really good at spotting fine imperfections in any item. Things I never catch. I guess that job ingrained that skill in her persona.
This can work against me at times when she inspects projects I do around the house.
When we picked up our new truck my wife and I took it for a test drive, well that's what we told the sales rep anyway. We drove it a short distance away and spent about an hour going over the truck in detail. I didn't want to do that at the dealer and feel pushed for time by them.
Many thanks to the various contributors here on FTE as we had made a list of the issues others were having with their new rigs.
Years ago while I was still finishing school my wife worked in and then managed setting up a new quality control department for Hewlett Packard's Advanced Products Division (hand held calculators of the 1970's). She is still really, really good at spotting fine imperfections in any item. Things I never catch. I guess that job ingrained that skill in her persona.
This can work against me at times when she inspects projects I do around the house.
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clintonvillian
1948 - 1956 F1, F100 & Larger F-Series Trucks
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Feb 17, 2014 12:46 PM