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Heated rear seats missing

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Old Jan 22, 2017 | 06:26 PM
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Unhappy Heated rear seats missing

Window sticker says I have heated rear seats and I paid $300 for them, but today when I went to turn them on, the climate control screen did not have an icon for them.

Anyone have it where the sticker was wrong? If so, did you file a claim with Ford?
 
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Old Jan 22, 2017 | 06:29 PM
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Yes , Same Problem

Still waiting on Ford.
 
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Old Jan 22, 2017 | 06:34 PM
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I'm pretty sure there are buttons in the rear. Either on the doors or on the back of the center console.
 
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Old Jan 22, 2017 | 06:37 PM
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yeah

They are no where ? But is on my sticker and no heat
 
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Old Jan 22, 2017 | 06:38 PM
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Originally Posted by FONRDAY
They are no where ? But is on my sticker and no heat
What did the dealer say?
 
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Old Jan 22, 2017 | 06:40 PM
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Page 160 of the owner's manual:

"The rear seat heat controls are on the rear
of the center console."

Rear seats are not controlled from the screen.
 
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Old Jan 22, 2017 | 06:42 PM
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The buttons are located on the center center console above the power port. They do not show up on the display screen, just the front climate controls do.
 
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Old Jan 22, 2017 | 06:44 PM
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they are missing

Originally Posted by hollapm
The buttons are located on the center center console above the power port. They do not show up on the display screen, just the front climate controls do.
they must be on parts shelf at Plant
 
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Old Jan 22, 2017 | 06:46 PM
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Old Jan 22, 2017 | 06:49 PM
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they forgot

to put in the switch
 
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Old Jan 22, 2017 | 06:54 PM
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I ordered them and got them.
 
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Old Jan 22, 2017 | 06:55 PM
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Originally Posted by FONRDAY
to put in the switch
It will be interesting to see how Ford corrects this. From what I've read, gone are the days of a "universal" wiring harness and each truck has it's wiring harness built per the truck order.

Hopefully they can just swap the rear seats and center console and all will simply plug-in.
 
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Old Jan 22, 2017 | 07:09 PM
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Dealer can fix, it won't be fun, they will need the switch kit, the heating elements, the harnesses, and they will have to take a bunch of stuff apart to install it all lkpike the console and the floor liner.
 
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Old Jan 22, 2017 | 07:42 PM
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If your window sticker shows them and you don't have the buttons on your console...I'd also check the VIN on the window sticker and make sure it matches the VIN on the truck. That may be a less likely error, but certainly worth a look.

Either way, you should make them correct it or refund your money for the option, since you paid for it.
 
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Old Jan 22, 2017 | 07:48 PM
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almost does seems like a vin mix up.
 
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