2013 Sync stopped reading text messages
Senior User
Joined: Nov 2011
Posts: 165
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I deleted all the devices and the phone yesterday, still no luck at all. I wonder what would happen if I pair my wifes phone to my truck which off coarse has the notifications option, maybe it will force the text feature to turn back on??
Official Ford Rep
Joined: Jul 2013
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Cara
Senior User
Joined: Nov 2011
Posts: 165
Likes: 0
No luck with pairing the second phone. It just opened another page for SYNC on her phone that does not have the notifications tab. Looks like I'm pulling the fuse. I'm not sure at this point if I'm more bothered about the missing notifications tab or the texting feature that I probably won't use all that much. I'm not done with this till it's working properly..
Official Ford Rep
Joined: Jul 2013
Posts: 474
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Thanks Did you follow the steps that Coupleofords posted?
Cara
Did you follow the steps that Coupleofords posted?Cara
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Official Ford Rep
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Cara
Senior User
Joined: Nov 2011
Posts: 165
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I have to disagree with that. My wife has the exact Iphone 6S as mine. She has the notifications tab for her car and nothing for the SYNC when paired to my truck. I still believe that when SYNC is working properly it will enable the notifications tab. Trust me, I've seen this on many other posts. No one has a definite answer on how to resolve the issue. I purchased my truck new and was the first person to ever pair a phone to my SYNC and more than likely I ignored the notifications message when asked, so I think it went into some kind of hibernation.
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
I have to disagree with that. My wife has the exact Iphone 6S as mine. She has the notifications tab for her car and nothing for the SYNC when paired to my truck. I still believe that when SYNC is working properly it will enable the notifications tab. Trust me, I've seen this on many other posts. No one has a definite answer on how to resolve the issue. I purchased my truck new and was the first person to ever pair a phone to my SYNC and more than likely I ignored the notifications message when asked, so I think it went into some kind of hibernation.
Cara
Elder User
Joined: Apr 2010
Posts: 619
Likes: 6
From: Steeler Country
I have the notifications button on a Apple 5s, turned it on, but still no text over the screen of my 2014 FX4 Sync w/my Ford touch. Forgot device, deleted in phone, Re- united the two with a new sync, still have notification turned on, still no messages on the truck.
Running latest iOS 10.0.2 on phone.
Wife has Apple 6, turned on notifications and gets messages now on her MKC Lincoln (looks to be same Sync with my Ford Touch and navigation. No re syncing or anything.
Running latest iOS 10.0.2 on phone.
Wife has Apple 6, turned on notifications and gets messages now on her MKC Lincoln (looks to be same Sync with my Ford Touch and navigation. No re syncing or anything.
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
I have the notifications button on a Apple 5s, turned it on, but still no text over the screen of my 2014 FX4 Sync w/my Ford touch. Forgot device, deleted in phone, Re- united the two with a new sync, still have notification turned on, still no messages on the truck.
Running latest iOS 10.0.2 on phone.
Wife has Apple 6, turned on notifications and gets messages now on her MKC Lincoln (looks to be same Sync with my Ford Touch and navigation. No re syncing or anything.
Running latest iOS 10.0.2 on phone.
Wife has Apple 6, turned on notifications and gets messages now on her MKC Lincoln (looks to be same Sync with my Ford Touch and navigation. No re syncing or anything.
Which software version are you running in the truck? You can find it by following these steps:
1) Press Setting Gears > Help > System Information.
2) Look for the number after CCPU S/W Version.
3) The last 5-digit number identifies the software on the vehicle.
Please send the CCPU number when you get a chance.
Cara