SIRIUS Subscription issues
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Tuned
Joined: Jul 2003
Posts: 277
Likes: 0
From: NY
SIRIUS Subscription issues
This weekend my 6 month free trial subscription ran out. So on Sunday I called Sirius and re-subscribed. They sent a signal to my radio several times and it will not update the subscription information. The radio says it is unsubscribed but when you push the button for subscription information it says that I am subscribed but I cannot tune to any channel. Anyone else have this issue?? Sirius says I have to go to the dealer but I am not sure how they can help me. I have Sync 3 in my '16 Lariat.
Mark
Mark
FTE Legend
Joined: Jul 2010
Posts: 32,875
Likes: 48
From: Northeast, OK
I didn't have that problem, but my '15 Sync 2 did take two tries before the subscription "took". However, in this case they sent me a text message and had me press a button in it. Interesting how different the process can be.
Good luck!
Good luck!
Cargo Master
Joined: Jun 2005
Posts: 3,045
Likes: 21
From: The Ole' North State.
This weekend my 6 month free trial subscription ran out. So on Sunday I called Sirius and re-subscribed. They sent a signal to my radio several times and it will not update the subscription information. The radio says it is unsubscribed but when you push the button for subscription information it says that I am subscribed but I cannot tune to any channel. Anyone else have this issue?? Sirius says I have to go to the dealer but I am not sure how they can help me. I have Sync 3 in my '16 Lariat.
Mark
Mark
Thread Starter
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Tuned
Joined: Jul 2003
Posts: 277
Likes: 0
From: NY
I got it to work, took the battery cable off and the reset fixed it. Sirius must have sent the refresh signal about a dozen times and none of them worked. The radio actually said I was subscribed, I just could not hear any audio or change the channel.
Mark
Mark
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